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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is my first pair of boots from Leatherup. So far, I am well pleased with the boots. They fit well, are really comfortable and great for riding. I am really considering ordering another pair for casual wear. I have been looking for quite a while for a quality boot for riding and I think I found them here.
Awesome Boots! Great quality and fit for the price.
Boots fit well and sizing is accurate. Only thing was that I would have like to know they were made in China before I bought them.
So far the build / fit seem really good. Took about 4 days to break in (normal for me). The only negative so far. Break them in with black socks. Wherever my feet sweated, the socks have a black stain I can get out. Not that anyone sees your socks in boot, but I wear the same socks with shorter boots, and you can't hide the stains.
First time buyer. Excellent pair of riding boots. Soft comfortable insole and top quality leather only flaw was that my size wasn't available in wide. Will definitely use this company again
After reading the prior reviews, I was sold. I wore these boots right out of the box, I ordered my exact size and they fit great. the ordering process went great even though my size was on back order, I still got them fairly quickly. they are well worth the money and the wait. I'll be ordering from leatherup again
Good product for the price. Ordered my regular size and it was a little loose, but not enough to send back.
I bought these boots for my husband, and he loves them. He says they are very comfortable and run mostly true to size. He has a very high instep, so I ordered the wide width. They were a bit snug to start with, but stretched out nicely very soon.
These boots fit very well right out of the box! They are comfortable and show no signs of wear, even with everyday use.
I ordered my normal boot size 81/2 and they fit fine other than being a bit narrow. I wish they were a little wider. Fortunately they are still comfortable to wear while riding.
Great riding boots for a great price, very comfortable. Nice grippy soles, nice smooth leather, and they broke in quickly. Almost waterproof, after a few hours in heavy rain my socks got SLIGHTLY wet, but that was quite good. They ran a bit on the big size, I usually wear 11W-12W, the 11W is just a tad on the big side..I'm very happy
These boots are wonderful. Ordered mine two weeks before a week long ride, put them on as soon as they arrived, they fit like they were made for my feet. Walked around for one day with them on, felt great. As some others have commented they run a little big, but I am used to wearing thick socks in combat boots so the boots I ordered fit great. Rode 1900 miles in rain and central states summer heat with several stops for sight seeing/walking, No blisters. I will definately order these boots again. The only down side is these boots are made in China :(
They were a bit tight. I'm planning on soaking them to stretch them out.
So far, great boots. I ordered 9.5 and they are a little big, but not enough to return them. My gf loves em.
Very comfortable fit, and no break in needed, and you can't beat the price. I highly recommend these boots, they're a classic and very comfortable. You'll be glad you did...
I've never bought shoes/boots online before. I bought the shoe size I regularly wear and these boots fit perfectly right out of the box. I really like the solid feel while I'm riding. After 3 days they are breaking in nicely and getting more and more comfortable! Great product!
Nice boot and very comfortable. The price is right too.
Totally worth the price to complete a most stellar Road Warrior/Mad Max 2 outfit - Thanks!!!! Boots arrived lightning fast, with plenty of time before Halloween to add components and the "dust". If I'm ever in need of superb leather costume apparel down the road, I'll be sure to come back!!
Great boots at a great price, had them within days of placing my order and couldn't be happier with my purchase!
Been missing out on these boots for over three years, every time I had the extra money for them, they were out of stock. As always, I love the quality of what i purchase here, and these are no exception to that rule. Very heavy grade leather, not easily scratched, great tread. Very happy customer as always.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

