Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Jay K.
Argentina
1 review
0 helpful votes
Follow Jay K.
Unfollow Jay K.
Share Review
Report Review

This is my first pair
October 10, 2019

This is my first pair of boots from Leatherup. So far, I am well pleased with the boots. They fit well, are really comfortable and great for riding. I am really considering ordering another pair for casual wear. I have been looking for quite a while for a quality boot for riding and I think I found them here.

Date of experience: October 10, 2019
Anna Z.
Argentina
1 review
0 helpful votes
Follow Anna Z.
Unfollow Anna Z.
Share Review
Report Review

Awesome Boots! Great quality and
October 10, 2019

Awesome Boots! Great quality and fit for the price.

Date of experience: October 10, 2019
Nick U.
Argentina
1 review
0 helpful votes
Follow Nick U.
Unfollow Nick U.
Share Review
Report Review

Boots fit well and sizing
October 10, 2019

Boots fit well and sizing is accurate. Only thing was that I would have like to know they were made in China before I bought them.

Date of experience: October 10, 2019
Karen A.
Argentina
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

So far the build /
October 10, 2019

So far the build / fit seem really good. Took about 4 days to break in (normal for me). The only negative so far. Break them in with black socks. Wherever my feet sweated, the socks have a black stain I can get out. Not that anyone sees your socks in boot, but I wear the same socks with shorter boots, and you can't hide the stains.

Date of experience: October 10, 2019
Alex G.
Argentina
1 review
0 helpful votes
Follow Alex G.
Unfollow Alex G.
Share Review
Report Review

First time buyer. Excellent pair
October 10, 2019

First time buyer. Excellent pair of riding boots. Soft comfortable insole and top quality leather only flaw was that my size wasn't available in wide. Will definitely use this company again

Date of experience: October 10, 2019
Kathleen M.
Argentina
1 review
0 helpful votes
Follow Kathleen M.
Unfollow Kathleen M.
Share Review
Report Review

After reading the prior reviews,
October 10, 2019

After reading the prior reviews, I was sold. I wore these boots right out of the box, I ordered my exact size and they fit great. the ordering process went great even though my size was on back order, I still got them fairly quickly. they are well worth the money and the wait. I'll be ordering from leatherup again

Date of experience: October 10, 2019
Linda R.
Argentina
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Good product for the price.
October 10, 2019

Good product for the price. Ordered my regular size and it was a little loose, but not enough to send back.

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
Follow Michelle E.
Unfollow Michelle E.
Share Review
Report Review

I bought these boots for
October 10, 2019

I bought these boots for my husband, and he loves them. He says they are very comfortable and run mostly true to size. He has a very high instep, so I ordered the wide width. They were a bit snug to start with, but stretched out nicely very soon.

Date of experience: October 10, 2019
Melissa Z.
Argentina
1 review
0 helpful votes
Follow Melissa Z.
Unfollow Melissa Z.
Share Review
Report Review

These boots fit very well
October 10, 2019

These boots fit very well right out of the box! They are comfortable and show no signs of wear, even with everyday use.

Date of experience: October 10, 2019
Kevin C.
Argentina
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review

I ordered my normal boot
October 10, 2019

I ordered my normal boot size 81/2 and they fit fine other than being a bit narrow. I wish they were a little wider. Fortunately they are still comfortable to wear while riding.

Date of experience: October 10, 2019
Mike Q.
Argentina
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

Great riding boots for a
October 10, 2019

Great riding boots for a great price, very comfortable. Nice grippy soles, nice smooth leather, and they broke in quickly. Almost waterproof, after a few hours in heavy rain my socks got SLIGHTLY wet, but that was quite good. They ran a bit on the big size, I usually wear 11W-12W, the 11W is just a tad on the big side..I'm very happy

Date of experience: October 10, 2019
Angela L.
Argentina
1 review
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Share Review
Report Review

These boots are wonderful. Ordered
October 10, 2019

These boots are wonderful. Ordered mine two weeks before a week long ride, put them on as soon as they arrived, they fit like they were made for my feet. Walked around for one day with them on, felt great. As some others have commented they run a little big, but I am used to wearing thick socks in combat boots so the boots I ordered fit great. Rode 1900 miles in rain and central states summer heat with several stops for sight seeing/walking, No blisters. I will definately order these boots again. The only down side is these boots are made in China :(

Date of experience: October 10, 2019
Bob G.
Argentina
1 review
0 helpful votes
Follow Bob G.
Unfollow Bob G.
Share Review
Report Review

They were a bit tight.
October 10, 2019

They were a bit tight. I'm planning on soaking them to stretch them out.

Date of experience: October 10, 2019
Betty E.
Argentina
1 review
0 helpful votes
Follow Betty E.
Unfollow Betty E.
Share Review
Report Review

So far, great boots. I
October 10, 2019

So far, great boots. I ordered 9.5 and they are a little big, but not enough to return them. My gf loves em.

Date of experience: October 10, 2019
Bill N.
Argentina
1 review
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Share Review
Report Review

Very comfortable fit, and no
October 10, 2019

Very comfortable fit, and no break in needed, and you can't beat the price. I highly recommend these boots, they're a classic and very comfortable. You'll be glad you did...

Date of experience: October 10, 2019
Janet A.
Argentina
1 review
0 helpful votes
Follow Janet A.
Unfollow Janet A.
Share Review
Report Review

I've never bought shoes/boots online
October 10, 2019

I've never bought shoes/boots online before. I bought the shoe size I regularly wear and these boots fit perfectly right out of the box. I really like the solid feel while I'm riding. After 3 days they are breaking in nicely and getting more and more comfortable! Great product!

Date of experience: October 10, 2019
Mike Q.
Argentina
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

Nice boot and very comfortable.
October 10, 2019

Nice boot and very comfortable. The price is right too.

Date of experience: October 10, 2019
Sandra F.
Argentina
1 review
0 helpful votes
Follow Sandra F.
Unfollow Sandra F.
Share Review
Report Review

Totally worth the price to
October 10, 2019

Totally worth the price to complete a most stellar Road Warrior/Mad Max 2 outfit - Thanks!!!! Boots arrived lightning fast, with plenty of time before Halloween to add components and the "dust". If I'm ever in need of superb leather costume apparel down the road, I'll be sure to come back!!

Date of experience: October 10, 2019
Nancy E.
Argentina
1 review
0 helpful votes
Follow Nancy E.
Unfollow Nancy E.
Share Review
Report Review

Great boots at a great
October 10, 2019

Great boots at a great price, had them within days of placing my order and couldn't be happier with my purchase!

Date of experience: October 10, 2019
George I.
Argentina
1 review
0 helpful votes
Follow George I.
Unfollow George I.
Share Review
Report Review

Been missing out on these
October 10, 2019

Been missing out on these boots for over three years, every time I had the extra money for them, they were out of stock. As always, I love the quality of what i purchase here, and these are no exception to that rule. Very heavy grade leather, not easily scratched, great tread. Very happy customer as always.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States