Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
its a great good looking boot i wear a 12 ordered a 12 and they fit perfect very comfortable and you cant beat the price thnx leatherup
FLAW > THE SOLE HAS A SAPERATION AT THE ARCH
1/8" GAP X 7/8 INCH LONG
I DON'T WEAR THEM MUCH AS I GOT THEM MORE FOR DRESS
Ordered as a Christmas present and boots seemed defective in the strap area but we ordered the wrong size anyway so had to ship back. The new pair of boots are perfect and fit well. Problem is that is cost us $40.00 to ship the boots back. Don't feel like I can shop with confidence knowing that I would have to spend that much money to return something if it didn't work out. Unfortunate.
Excellent product.. ordered the 14EE and they fit great. I found the instep to be alittle tight at first and they were hard to get on but once they broke in for about a week they are super comfortable.
I wear an 8-1/2 and that's what I ordered. With an average pair of socks I slipped these right on and except for being a little loose in the heal they fit perfect. Exactly how I'd expect a long boot to fit since you have to slide your foot all the way in.
excellent fit , comfortable and material is great ,i love it.
Great fit and comfort. Great price and fast delivery.
good boots ,,,not good for cold weather ,, over all good quality
I am throughly enjoying these new boots. Good craftmanship and I have had compliments on them as I have worn them. I had waited to purchase and this website allowed a savings with quality. I will buy again. They also were shipped timely. Good products, good service. Everyone should try your website if this is what they are looking for.
Great boots . Just as discribed and fit very good . The boots took no time to break in, I wear them evey chance I get . John U. Worthington ,OH
These boots fit perfectly and are very comfortable! I find myself wearing them even on days I don't ride. I get compliments all the time. Leatherup.com has always provided exactly the quality they have claimed to offer for me.
I love my new boots. Took almost a week to get them but, after all, I did order on Saturday so I'm good with the service. They look great and wear even better. I am the pastor of a church and my wife said they looked so good I might be able to wear them to church without anyone throwing a fit. Thanks leather-up.com.
First time buyer and I am sure it won't be my last. The boots are VERY comfortable, the ordering process is easy and the shipping is fast. Good job!
I wear a size 13EE shoe, so I ordered the 13EE boot, fits perfect!! They are very comfortable and durable.
Great fit, easy break in time for such a durable boot.
What a great pair of boots. I wear an 11 in my other shoes but based on some of the reviews I purchased a 101/2. The boots fit perfectly. The quality, materials and construction are excellent. I recently took a motorcycle class and noticed one of the other riders had the exact pair of boots until he WALKED the bike under throttle and I noticed the Harley orange on his soles. The boots appeared to be identical except for the orange. Go ahead and pay a lot more if you need the Harley orange.
The first time I tried the boots, I could not believe the fit and quality! I have a high arch, tough to buy boots, but my 12EE fit perfect! This is one happy biker now! Many more purchases I will be making, it was easy, with free shipping with all I bought, and fast to order. Thank You from one very happy customer!
I wanted the boots that had the lug soles. They was out of my size. I was really needing a pair and couldn't wait. I went and looked at others and went with these, since it seemed everybody was happy with them. Well add another to that bunch. From the second my heel has hit the bottom they have fit good and felt fine. The black dye will transfer to white socks, but no big deal. Tore out all the made in china tags and took my lighter and took care of any thread hanging out at the top.. Harley Boots are made in china too, but cost a hundred bucks more.. That's what HD stands for "hundred dollars"
I had purchased the lower height harness boot from LeatherUp and like them a lot but wanted a taller boot for use in warmer weather so my pant leg would not pull up over the top of the boot thus causing both a cold leg and cold foot. This particular boot is awesome, comfortable, perfect fit all at an incredible price with amazingly fast shipping! LeatherUp.Com ROCKS!
These boots are amazing of course they need breaking in because there new boots but the minute I got which was today I was breaking them in I just had to wear them. A really amazing pair of sturdy biker boots I would recommend these boots to a friend.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

