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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought these boots and love them. I have a very wide foot with a high instep and very long arch and they fit great. The second day I wore them it was for all day and MY feet did NOT hurt at all so love them big time. The price is right and the boots are just great just what I wanted and needed..... Tanks Leather Up
They run just a little large (in length and heel cup). I ordered 8M (my regualr size, and they were a little tight/narrow at the widest part of my foot, but they loosened after a few hours of wearing them (note: my feet are a little wider than average). I love them, they are very good quality leather, they look great, they are comfortable and they are easy to slip on/off.
Absolutely cannot find a better quality pair of boots for this price - guaranteed!
I normally don't buy clothes online, because I don't want to deal with the hassles of returning something that doesn't fit. But I had a hard time finding a good pair of harness boots in my size locally. After reading the reviews on here, I decided to take a chance on these boots. I'm glad I did. They look, feel and fit great! More comfortable than the new pair of Nike shoes I just bought. Went with my normal shoe size. The leather is supple, the construction is sturdy. They feel more like slippers than boots. A bit of the black dye on the inside rubs off on the socks, but it isn't a bother. These boots sell on this site for half of what you'd find elsewhere. It's a real bargain! I highly recommend them.
Great quality at a great price. Quick shipping. No break in and very comfortable. Like other post have said, they tend to run a half size too large, so you may want to order 10.5 instead of size 11. Will purchase again.
Got them in 2 days. The first time I wore them they were really comfortable. I do have a little trick, I wipe Alchohol on the inside with a Cotton Ball which helps a lot. They look cool. Got alot of compliments.
I couldn't find harness boots anyplace in the stores. I had a pair like these back in the seventies and they were my favorites. took a chance buying on line but what a surprise! they fit right out of the box and I've worn them every day since, they felt broke in on the first day. I drive long haul trucks and these are comfy all day long. Too bad they're made in china, but then again I think that first pair was made in Mexico!
They are comfortable boots and for the price, they are a GREAT deal! I cannot believe the quality of products I have received from Leatherup for the price. I bought these boots, a jacket and a pair of gloves and dollar for dollar they may be the best purchase I've ever made on the internet.
Great boot. Only took a couple of easy days to break them in. My last name brand boot of similiar quality was $100 more than this one. The size run is accurate and the quality is there. You won't go wrong with this one.
Like the boots and they fit well but make sure you wear black socks, at least the first few times, as the dye will stain. I wore black socks but had white longjohns and got some staining that did not come out in the first wash. I also would like these boots a little better with lug soles even though it would hurt the look a little. My feet slide a little on the highway pegs but that's partly the pegs. My lug sole boots don't slide.
Great quality, great proce. Bought for someone else and they loved them, the calf part of the boot was just a little too wide.
Great boot soft leather and i look damn good in them
VERY pleased! This was a gift for my husband and he loves them! Very comfortable; even for everyday wear. Size 10 M. Great item highly recommended!!!!!!!!!!
these boot are awesome. Shipping was super fast and when we got them my husband put them on and his feet are happy. they are comfortable to wear all day long. Cant beat the price.
These boots are great. Top quality constrution, the look and fit are right on the mark. And the price is right. What more could you want?
Nice boots well made but the upper shaft of the boot is too narrow for my foot to put the boots on.
I ordered a 14 EE so I can not even be sure of the fit.
The return cost for shipping is prohibitive for an economical return of an eighty dollar pair of boots.
So my only real option is to have a zipper installed into the boots so they can be worn.
It is really my problem for having so big a foot.
All good. Boots are wearing really well and are constructed from a durable but supple leather. They are as well styled and fitted as any boots I've had before. Great deal!
Great Boots I ordered one size larger but they did stretch out some. Very Confortable I even wear them when I am not riding. Grip good on slippery surface. I will buy another pair when these ever wear out.
Excellent quality of leather, excellent construction, excellent price, and they look great as well. They are very comfortable requiring very little break in. In fact, they were comfortable the first day. I thought they might run about a 1/2 size too big. They did loosen after several days. However, a heavier sock solves the problem. You will not be disappointed with these boots.
really great boots, comfortable, well made. felt good when I put them on. shipping was quick. Just really great boots at a really great price. Excellent purchase. Have purchased a lether shirt and motorcycle jacket from Leatherup before and could not be more pleased. Great job, Leatherup. I'll be back.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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