Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Brian A.
Argentina
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

Awesome boot for the price.
October 10, 2019

Awesome boot for the price. My husband loves them. He said they were comfortable from the first time he wore them

Date of experience: October 10, 2019
Jennifer M.
Argentina
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

The boots arrived three days
October 10, 2019

The boots arrived three days before a 2500 mile excoursion. They fit perfectly, and were very comfortable for the ride. No break in was required. I am very happy with them.

Date of experience: October 10, 2019
Shirley Z.
Argentina
1 review
0 helpful votes
Follow Shirley Z.
Unfollow Shirley Z.
Share Review
Report Review

I bought these boots for
October 10, 2019

I bought these boots for my sons birthday present. I am amazed at the quality of the workmanship, every bit as good as Harley wear at a much less expensive price.

Date of experience: October 10, 2019
Nick T.
Argentina
1 review
0 helpful votes
Follow Nick T.
Unfollow Nick T.
Share Review
Report Review

This is a great boot.
October 10, 2019

This is a great boot. Well made, has great grip when you put down. and very reasonable to walk in. I would recommend them to anyone looking for an all arould great boot.

Date of experience: October 10, 2019
Susan S.
Argentina
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Great pair of Boots. Blows
October 10, 2019

Great pair of Boots. Blows away some competitors boots stocked in their local store. Much higher quality leather and soles. Highly reccomend these to everyone.

Dale

Fort Lauderdale Florida

Date of experience: October 10, 2019
Laura S.
Argentina
1 review
0 helpful votes
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

Absolutely LOVE my boots. Fit
October 10, 2019

Absolutely LOVE my boots. Fit like a dream, comfortable and stylish enough to wear anywhere, I never take them off. :) VERY high quality, thanks leatherup!

Date of experience: October 10, 2019
Patricia I.
Argentina
1 review
0 helpful votes
Follow Patricia I.
Unfollow Patricia I.
Share Review
Report Review

Good looking boot and good
October 10, 2019

Good looking boot and good value for the money. Not the best fitting boot I've ever worn but I don't do much walking in motorcycle boots. Very comfortable when riding and they don't slip off the running boards like my old leather-soled cowboy boots.

Date of experience: October 10, 2019
Susan X.
Argentina
1 review
0 helpful votes
Follow Susan X.
Unfollow Susan X.
Share Review
Report Review

First off i wear these
October 10, 2019

First off i wear these casually, usually when im going clubbing or bar hopping. There is really not much to say about these boots because the advertising is correct. Durable, sexy, comfterable boots. I love these boots!

Date of experience: October 10, 2019
Jennifer E.
Argentina
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Here is the skinny on
October 10, 2019

Here is the skinny on these boots, 1st off they are only leather uppers. The bottoms are NOT leather. Reading all the reviews I wonder if these people know good boots from crap? Sunny Surplus used to sell these for 40 bucks! You get what you pay for with these, they are comparable to something from Walmart! They are cut very irregular and they are definitely 1 size large. My right boot fits perfectly but the left is so irregular it's tremendous effort to get on and off. Once they broke in they became loose, awkward even to walk in, heals slipping all over the place. They leave black marks all over my flooring! Over all look is cheap but I expected that.

I have been riding for over 20 years, I had had every type of boot from every manufacturer. These are much better than anything Harley sells for 3 times the price, I have a few of their boots in the closet with the tags still on. For the price they are worth buying just dont expect them to be a quality boot like a Doc Martin! These are cheap made in China knock off Type Boot. They scratch and tear real quick like all the other Xelement boots I have bought from Leatherup.

Over all I would recommend, just invest in a nice insert and hope quality control inspected yours because it isnt worth the money top ship them back! On a side note it has been mentioned that Leatherup sells seconds that didnt meet quality control, this would explain the consistent irregulars in all the sizes! Good Luck!

Date of experience: October 10, 2019
Joe K.
Argentina
1 review
0 helpful votes
Follow Joe K.
Unfollow Joe K.
Share Review
Report Review

These boots were ready to
October 10, 2019

These boots were ready to wear right out of the box. No break in time was required. Wore them on a 1 week trip just 3 days after they arrived. Solid performance. Solid value for the money. I'll be back to buy more from LeatherUp.

Date of experience: October 10, 2019
Rebecca J.
Argentina
1 review
0 helpful votes
Follow Rebecca J.
Unfollow Rebecca J.
Share Review
Report Review

Great boot. Fit right out
October 10, 2019

Great boot. Fit right out of the box with no break in. Went for 200 mile ride 1 day after receiving them and they were great. Thanks for another fine product.

Date of experience: October 10, 2019
Jeff C.
Argentina
1 review
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

This is an awesome pair
October 10, 2019

This is an awesome pair of boots. They fit comfortably out of the box and required no break in time. This is a great product and I recommend the boots highly.

Date of experience: October 10, 2019
Elizabeth B.
Argentina
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Was actually surprised of the
October 10, 2019

Was actually surprised of the quality for the price, very impressed. Ordered 10.5, seems just a hair big, but not so much I have to return them. Practically no break in, supple, rode with them right away, very impressed. Initially left black marks on my socks, but getting less residue everytime I wear them. Very satisfied, would buy again for the price. AND great looking to boot!!

Date of experience: October 10, 2019
Richard F.
Argentina
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Good boots!! Arrived on time
October 10, 2019

Good boots!! Arrived on time and fit well. Good constructions. Great price. Don't be afraid of this purchase. It's a good one for the money.

Date of experience: October 10, 2019
Daniel L.
Argentina
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

These boots are sweet! Great
October 10, 2019

These boots are sweet! Great fit and FAST shipping. Ordered Monday and had them Saturday. Leatherup is awesome!

Date of experience: October 10, 2019
John G.
Argentina
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Size was dead on at
October 10, 2019

Size was dead on at 14EE, no break in at all. comfort straight from the box. great boot.

Date of experience: October 10, 2019
Diane Z.
Argentina
1 review
0 helpful votes
Follow Diane Z.
Unfollow Diane Z.
Share Review
Report Review

I got these for my
October 10, 2019

I got these for my son for riding with me and Renaissance Fairies. They have been extremely comfortable and sizing is spot on. This is excellent quality for the money as is everything I have gotten from Leather Up. I am VERY picky with anything I get. From product to customer service you can not go wrong with anything here!

Thanks,

Richard McD

Date of experience: October 10, 2019
Kevin M.
Argentina
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Very good quality boot, they
October 10, 2019

Very good quality boot, they look stylish and fit very nicely. I am looking forward to putting many miles on these boots. The price is unbeatable and the service from LeatherUp is solid. I have been directed to many other Motorcycle gear sites but why pay more for the same (or leser quality) product. Had to do a return to get the size right but that experience was also easy. You got a customer who will stick with you. The reviews don't lie and proivide nice guidance.

Date of experience: October 10, 2019
Patricia W.
Argentina
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

This is a great boot.
October 10, 2019

This is a great boot. I looked at the same style at my local Harley shop and it was $189.00, over twice the price. The quality of construction is excellent. They probably run a little large but that works for me as I wear very thick socks when I am riding. The leather finish is perfect. I suggest you wash the shoes on arrival or risk slipping. Once you walk a hundred yards or so the problem will be solved but there is a slippery coating on the soles when you get them.

Date of experience: October 10, 2019
Donna Y.
Argentina
1 review
0 helpful votes
Follow Donna Y.
Unfollow Donna Y.
Share Review
Report Review

The 'all synth' bottoms can't
October 10, 2019

The 'all synth' bottoms can't compare with my all leather bottomed, 16 year old, pair of Dingos, but they'll do for now as my Chinese 'Knock-Off's. The leather tops are strong and rigid, not like the floppy stuff Dingo went over to in this boot, so I went on-line, found the same look for half the price. No shipping, no tax, who's complaining?!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States