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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet O.
Argentina
1 review
0 helpful votes
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Not my only pair of
October 10, 2019

Not my only pair of boots but for riding they rank up there with my Justins and Red Wings. Can't beat the price. These run a little big so order at least a half size smaller but also a size wider than your normal boot size, as they run a bit narrow and could use some extra padding. Insoles are not padded enough for alot of walking around. The upper leather breaks in fast and becomes very flexable, good for different riding positions.

Date of experience: October 10, 2019
Pamela H.
Argentina
1 review
0 helpful votes
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Great fitting boots. I ordered
October 10, 2019

Great fitting boots. I ordered the same size as my tennis shoe but got the EE version. This boot is very well put together. As with all oil tanned items, wear something you don't mind getting stained for the first several times. This boot is great for wearing all day long. I am starting to prefer them to my tennis shoes.

Date of experience: October 10, 2019
Tom Y.
Argentina
1 review
0 helpful votes
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I was a little reluctant
October 10, 2019

I was a little reluctant to order boots without trying them on. The size was perfect and they are very comfortable. I love Leatherup... It's the only place I shop for bike wear.

Date of experience: October 10, 2019
Dorothy N.
Argentina
1 review
0 helpful votes
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excellent value, perfectly sized, quickly
October 10, 2019

excellent value, perfectly sized, quickly delivered. i love 'em! supple and comfy right out of the box. i'm coming back to Leather-Up whenever i need boots in the future.

Date of experience: October 10, 2019
Steve B.
Argentina
1 review
0 helpful votes
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Perfect fit and very comfortable.
October 10, 2019

Perfect fit and very comfortable. Great service and delivery.

Date of experience: October 10, 2019
Paul L.
Argentina
1 review
0 helpful votes
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These are one of the
October 10, 2019

These are one of the best boots that I have ever worn. They have felt great from the first time I have worn them. The construction is of great quality and I see them lasting for a long time.

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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These boots are great. The
October 10, 2019

These boots are great. The fit is perfect and they look good.

Date of experience: October 10, 2019
Martha D.
Argentina
1 review
0 helpful votes
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I have been having problems
October 10, 2019

I have been having problems with the "metric" sized style boots in tht I have wide feet. Kept blowing out the sides. Finally decided to try "cowboy" style boots as I didn't want to take extra time to lace up. Checked out size EE specifically and these were the only Xelement seemed to fit the bill. Typically you get one that fits great and the other foot not so great. However, these were not that bad. It took only one day for the "not so great" boot to fit perfectly. I ordered my street shoe size (9 1/2 EE) with no problem. Another thing I like is that there is no "logo" to identify with any specific product line or affiliation. My bike and style: GL1800 Honda Goldwing. State: Texas

Date of experience: October 10, 2019
Bob Y.
Argentina
1 review
0 helpful votes
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i bought these boots and
October 10, 2019

i bought these boots and they arrived on time according to fed x tracking was easy they are beautiful boots i cant say enogh about them but the price was fantastic there very comfertable and made excellent leather they realy are as good as they look

Date of experience: October 10, 2019
Sandra I.
Argentina
1 review
0 helpful votes
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Good boot for the money.
October 10, 2019

Good boot for the money. Feels a little sloppy on my foot. These are great for now, someday I will find the prefect boot at a shop where I can try them on, but until then, I'm pretty happy with this online purchase.

Date of experience: October 10, 2019
James W.
Argentina
1 review
0 helpful votes
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Great boot for the price.
October 10, 2019

Great boot for the price. Similar boots of same quality costs almost twice as much in stores. Size was right on for me, ordered my normal size. Shipping time was acceptable and free.

Date of experience: October 10, 2019
Janet B.
Argentina
1 review
0 helpful votes
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Youcan not find a better
October 10, 2019

Youcan not find a better pair ofboot for the money. I wear a size 10 in dress shoes and I have to wear 2 pairs of socks to make these fit. I think I may add an insole to pick up some of the extra room and add cushion. Great boots and the soles work great while riding. They do not slip in oil or sand when I am at a stop. Great Boots for the money.

Date of experience: October 10, 2019
John A.
Argentina
1 review
0 helpful votes
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Very nice boots! Good fit
October 10, 2019

Very nice boots! Good fit too! I took the others advice here regarding these boots running on the large side. My feet measure 10-3/4, so I ordered the 10-/12.

Date of experience: October 10, 2019
Melissa W.
Argentina
1 review
0 helpful votes
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I just received these yesterday
October 10, 2019

I just received these yesterday and I'm amazed at the quality at this price point. I own Danner's that I've paid 3x what these cost and the comfort and quality is right there with them. As per the other reviews...these are genuinely true to size. I'm a 12 and usually order 13's. Bought the 12's and they fit great with room for wool socks. Get them, you won't be disappointed. -Lane (Bend, OR)

Date of experience: October 10, 2019
Rebecca S.
Argentina
1 review
0 helpful votes
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Excellent pair of boots. Very
October 10, 2019

Excellent pair of boots. Very little break in needed. The boots are very comfortable. Order the size you normally wear. The boots are very stylish. I received several complaints. These boots are probably worth 200 dollars. With my discount and free shipping, I paid 65 or so dollars for the boots.

Date of experience: October 10, 2019
Shirley G.
Argentina
2 reviews
0 helpful votes
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I had orginally gone out
October 10, 2019

I had orginally gone out and spent $300 on a pair of brown (because they didn't have black in stock in my size) Frye boots (pull-up harness). Took them to the office for a day and just hated them, as I was trying to break them in. My supervisor told me about this site (which I had used years ago) and told me to check and see if they had anything here for less. Well, these black boots are 100% identical to the Frye boots I wound up returning. Plus, these black boots didn't require me to break them in. Upon fast shipping arrival, I put them on and wore them for 2 days 10 hours straight. To say the least, I highly reccomend these boots.

Date of experience: October 10, 2019
Amy R.
Argentina
1 review
0 helpful votes
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boots fit well and are
October 10, 2019

boots fit well and are comfortable, the smell ofends my wife, so I have to work on getting rid of the oder of the leather then all will be good.

Date of experience: October 10, 2019
Adam C.
Argentina
1 review
0 helpful votes
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Great Boots. Very surprised at
October 10, 2019

Great Boots. Very surprised at the quality given the price. Got them on Tuesday and left for Americade on Wednesday. Wore them around for 5 days with no break-in and they were great. Definitely worth the money.

Date of experience: October 10, 2019
Mary B.
Argentina
1 review
0 helpful votes
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Great boots, great quality for
October 10, 2019

Great boots, great quality for the price. Leather is heavy yet easily broken in. Boots were comfortable from the moment I put them on.

Date of experience: October 10, 2019
Adam T.
Argentina
1 review
0 helpful votes
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Fantastic fit. I have trouble
October 10, 2019

Fantastic fit. I have trouble finding Wide boots that actually feel comfortable. A+ in my book!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States