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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Not my only pair of boots but for riding they rank up there with my Justins and Red Wings. Can't beat the price. These run a little big so order at least a half size smaller but also a size wider than your normal boot size, as they run a bit narrow and could use some extra padding. Insoles are not padded enough for alot of walking around. The upper leather breaks in fast and becomes very flexable, good for different riding positions.
Great fitting boots. I ordered the same size as my tennis shoe but got the EE version. This boot is very well put together. As with all oil tanned items, wear something you don't mind getting stained for the first several times. This boot is great for wearing all day long. I am starting to prefer them to my tennis shoes.
I was a little reluctant to order boots without trying them on. The size was perfect and they are very comfortable. I love Leatherup... It's the only place I shop for bike wear.
excellent value, perfectly sized, quickly delivered. i love 'em! supple and comfy right out of the box. i'm coming back to Leather-Up whenever i need boots in the future.
Perfect fit and very comfortable. Great service and delivery.
These are one of the best boots that I have ever worn. They have felt great from the first time I have worn them. The construction is of great quality and I see them lasting for a long time.
These boots are great. The fit is perfect and they look good.
I have been having problems with the "metric" sized style boots in tht I have wide feet. Kept blowing out the sides. Finally decided to try "cowboy" style boots as I didn't want to take extra time to lace up. Checked out size EE specifically and these were the only Xelement seemed to fit the bill. Typically you get one that fits great and the other foot not so great. However, these were not that bad. It took only one day for the "not so great" boot to fit perfectly. I ordered my street shoe size (9 1/2 EE) with no problem. Another thing I like is that there is no "logo" to identify with any specific product line or affiliation. My bike and style: GL1800 Honda Goldwing. State: Texas
i bought these boots and they arrived on time according to fed x tracking was easy they are beautiful boots i cant say enogh about them but the price was fantastic there very comfertable and made excellent leather they realy are as good as they look
Good boot for the money. Feels a little sloppy on my foot. These are great for now, someday I will find the prefect boot at a shop where I can try them on, but until then, I'm pretty happy with this online purchase.
Great boot for the price. Similar boots of same quality costs almost twice as much in stores. Size was right on for me, ordered my normal size. Shipping time was acceptable and free.
Youcan not find a better pair ofboot for the money. I wear a size 10 in dress shoes and I have to wear 2 pairs of socks to make these fit. I think I may add an insole to pick up some of the extra room and add cushion. Great boots and the soles work great while riding. They do not slip in oil or sand when I am at a stop. Great Boots for the money.
Very nice boots! Good fit too! I took the others advice here regarding these boots running on the large side. My feet measure 10-3/4, so I ordered the 10-/12.
I just received these yesterday and I'm amazed at the quality at this price point. I own Danner's that I've paid 3x what these cost and the comfort and quality is right there with them. As per the other reviews...these are genuinely true to size. I'm a 12 and usually order 13's. Bought the 12's and they fit great with room for wool socks. Get them, you won't be disappointed. -Lane (Bend, OR)
Excellent pair of boots. Very little break in needed. The boots are very comfortable. Order the size you normally wear. The boots are very stylish. I received several complaints. These boots are probably worth 200 dollars. With my discount and free shipping, I paid 65 or so dollars for the boots.
I had orginally gone out and spent $300 on a pair of brown (because they didn't have black in stock in my size) Frye boots (pull-up harness). Took them to the office for a day and just hated them, as I was trying to break them in. My supervisor told me about this site (which I had used years ago) and told me to check and see if they had anything here for less. Well, these black boots are 100% identical to the Frye boots I wound up returning. Plus, these black boots didn't require me to break them in. Upon fast shipping arrival, I put them on and wore them for 2 days 10 hours straight. To say the least, I highly reccomend these boots.
boots fit well and are comfortable, the smell ofends my wife, so I have to work on getting rid of the oder of the leather then all will be good.
Great Boots. Very surprised at the quality given the price. Got them on Tuesday and left for Americade on Wednesday. Wore them around for 5 days with no break-in and they were great. Definitely worth the money.
Great boots, great quality for the price. Leather is heavy yet easily broken in. Boots were comfortable from the moment I put them on.
Fantastic fit. I have trouble finding Wide boots that actually feel comfortable. A+ in my book!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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