Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Linda V.
Argentina
1 review
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Share Review
Report Review

This is the second time
October 10, 2019

This is the second time I have purchased this exact boot. The workmanship and quality of this product is outstanding. The price is pheniminal! As a biker, I love the narrow toe. It fits my foot very comfortably yet allows me great freedom in shifting my bike. The boot has great construction, quality workmanship and plenty of room for comfort without being boxy and loose. I highly recommend this one to any biker looking for a quality boot with great form and function. You won't be disappointed!

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
Follow Jeff P.
Unfollow Jeff P.
Share Review
Report Review

True to size. I am
October 10, 2019

True to size. I am very happy with this boot. It did need to be broken in, but it did not take long.

Date of experience: October 10, 2019
Thomas W.
Argentina
1 review
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Son in law loved the
October 10, 2019

Son in law loved the boots. Very comfortable. Great looking.

Date of experience: October 10, 2019
Helen W.
Argentina
1 review
0 helpful votes
Follow Helen W.
Unfollow Helen W.
Share Review
Report Review

Great boot, fit right out
October 10, 2019

Great boot, fit right out of the box. Broke in in a couple of hours. Highly recommend.

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Just got my new boots
October 10, 2019

Just got my new boots in the mail. I was pleasantly surprised to see how nice they are. Well worth the money!!!

Date of experience: October 10, 2019
Linda U.
Argentina
1 review
0 helpful votes
Follow Linda U.
Unfollow Linda U.
Share Review
Report Review

Just got these but they
October 10, 2019

Just got these but they seem very well made. As with any boot they will need some breaking in but they seem pretty. comfortable. Nothing in this price range that i have seen comes close to these. Service was quick. Nothing to gripe about here. Buy with confidence.

Date of experience: October 10, 2019
Steve M.
Argentina
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

Attractive looking boot, soft black
October 10, 2019

Attractive looking boot, soft black leather, very comfortable and easy to pull on. I would recommend this product.

Date of experience: October 10, 2019
Laura E.
Argentina
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

The boots arrived quickly and
October 10, 2019

The boots arrived quickly and I am impressed with the quality and the style. The size was good and the boots are comfortable. I can't judge on the durability but so far this was a good value.

Date of experience: October 10, 2019
Dave M.
Argentina
1 review
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

Great Boots is all i
October 10, 2019

Great Boots is all i can say! well worth the price the quality is great! i wear a regular size 12 in basketball shoes ordered the 13 EE and the fit was on point!! and im thinking about buying a second pair just to have them on deck! Leatherup is number one man get you a pair!!!

Date of experience: October 10, 2019
Melissa S.
Argentina
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

Great boots, easy ordering, super
October 10, 2019

Great boots, easy ordering, super fast shipping. Will come back when I need to!

Date of experience: October 10, 2019
Shirley M.
Argentina
1 review
0 helpful votes
Follow Shirley M.
Unfollow Shirley M.
Share Review
Report Review

Very nice boots. Well made
October 10, 2019

Very nice boots. Well made and very much worth the price. I ordered the same size as my shoe size and they fit perfectly. I have ordered many things from Leather Up and they never disappoint.

Date of experience: October 10, 2019
Amanda B.
Argentina
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Share Review
Report Review

I bought these boots as
October 10, 2019

I bought these boots as a Christmas gift to my husband, even though I ordered rather late they arrived in great time. My husband just loves them, says they fit perfect and are very comfortable. He wears them so much Im sure I'll be ordering another pair very soon!!

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
Follow Helen O.
Unfollow Helen O.
Share Review
Report Review

I bought these as a
October 10, 2019

I bought these as a gift after reading the reviews- it worked out well, he Loves the boots!

Date of experience: October 10, 2019
Nicole O.
Argentina
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

These boots are awesome, don't
October 10, 2019

These boots are awesome, don't let the price fool you. The only problem I have with them is that after breaking them in they are about a half size too big. Perhaps that is due to my wide feet more than the length. At any rate, I would definitely by these again!

Date of experience: October 10, 2019
Deborah Q.
Argentina
1 review
0 helpful votes
Follow Deborah Q.
Unfollow Deborah Q.
Share Review
Report Review

I am very satidfied with
October 10, 2019

I am very satidfied with the fit and overall construction of this boot. Also very good price for so high a quality a boot. Will do business with them again.

Date of experience: October 10, 2019
Peter I.
Argentina
1 review
0 helpful votes
Follow Peter I.
Unfollow Peter I.
Share Review
Report Review

I just recieved my boots
October 10, 2019

I just recieved my boots and they fit great. I was reluctant to order over the internet without trying on the boots first, so I read many of the reviews and decided to take a chance. I always buy 12 1/2 wide or 13 wide depending on how the shoe fits. No shoe seems to fit me the same, so the size varies. Many of the reviews stated that the boots ran a little big, so I ordered the 12 wide (12 EE).

The reviews were right. The 12EE fits perfect. I have been wearing them for a couple of hours now, and they still feel good.

I hope this review helps others the way they helped me.

Date of experience: October 10, 2019
Dave M.
Argentina
1 review
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

Nice boots. I bought from
October 10, 2019

Nice boots. I bought from Spain in Europe. I usually use 43-44 size shoes and chose a 9 1/2 and they fit nice.

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

Very nice Boots and fit
October 10, 2019

Very nice Boots and fit perfect, I wear a size 9 and that is exactly what I ordered and fit like a glove ! Thanks for the quick shipping Leather UP and will definitely ordering more.

Date of experience: October 10, 2019
Stephen L.
Argentina
1 review
0 helpful votes
Follow Stephen L.
Unfollow Stephen L.
Share Review
Report Review

UN-FRICKEN-BELEIVABLE. I can't find shoes
October 10, 2019

UN-FRICKEN-BELEIVABLE.

I can't find shoes that fit decent in a shoe store 80% of the time much less first time mail order. I ordered the boots the same size I wear most shoes - they fit great and are comfortable right out of the box. The sole is very slip resistant and didn't appear to mark up the floor. Boot seems very well made with heavy leather. Nice work LeatherUp.

Date of experience: October 10, 2019
Sharon H.
Argentina
1 review
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

Fantastic boots. Ordered these as
October 10, 2019

Fantastic boots. Ordered these as a replacement for the Flying Eagle boots. I've been wearing these since the day they came.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States