Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Robert M.
Argentina
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Very thick leather, yet comfortable.
October 10, 2019

Very thick leather, yet comfortable. I've been looking for these for years!! Great price. I had a pair (leather soles) back in the '70s (great memories). Didn't know they were biker boots. I'm a newbie and am buying bikers apparel, just waiting to use them before rating. I'm glad to rate these 5 stars. I ordered 10.5, I'm really a 10. Snug at the hill of my foot and loose at the toes. It has loosened a bit but I like to wear 2 pairs of socks with boots, so I am fine.

Date of experience: October 10, 2019
Diane D.
Argentina
1 review
0 helpful votes
Follow Diane D.
Unfollow Diane D.
Share Review
Report Review

Great boots! Great price! Fits
October 10, 2019

Great boots! Great price! Fits Awesome wont be my last purchase

Date of experience: October 10, 2019
David M.
Argentina
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Wearing a size 14 makes
October 10, 2019

Wearing a size 14 makes it damn hard for me to find a quality pair of boots like these. I was kind of leery ordering a pair of boots online with out a proper fit but these are like slipping on a glove. Absolutly love them. Thanks again Leatherup!

Date of experience: October 10, 2019
Dave L.
Argentina
1 review
0 helpful votes
Follow Dave L.
Unfollow Dave L.
Share Review
Report Review

This boot is a great
October 10, 2019

This boot is a great buy compared to what I've found out there! My concern was that other reviews said to get a size up, and I ordered my exact size and it was way too big. I then returned and exchanged for a half size smaller and still too big. Not going to pay to ship them back again. Will have to put a footbed in them and where large socks instead. Fit is not correct per size! Great boot though.

Date of experience: October 10, 2019
Christine N.
Argentina
1 review
0 helpful votes
Follow Christine N.
Unfollow Christine N.
Share Review
Report Review

Awesome looking boots. Fit perfectly
October 10, 2019

Awesome looking boots. Fit perfectly size is as marked easy break in.

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
Follow Joe I.
Unfollow Joe I.
Share Review
Report Review

Boots were great and comfortable
October 10, 2019

Boots were great and comfortable right out of the box. Price was super even though I had to pay 20.extra for duty. Worth every cent!

Date of experience: October 10, 2019
Janet W.
Argentina
1 review
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Share Review
Report Review

As you read through other
October 10, 2019

As you read through other posts on these boots everything said about them is true. They feel like they have been pre-broken in for you. The leather is soft and comfortable. They do feel a little loose in the heel area but not bad, I ordered my regular shoe size.

Date of experience: October 10, 2019
Frank F.
Argentina
1 review
0 helpful votes
Follow Frank F.
Unfollow Frank F.
Share Review
Report Review

these are my second pair
October 10, 2019

these are my second pair of boots and all i can say is they fit perfect and wear very well. the price and service was great

Date of experience: October 10, 2019
Angela Q.
Argentina
1 review
0 helpful votes
Follow Angela Q.
Unfollow Angela Q.
Share Review
Report Review

Really nice boots. The leather
October 10, 2019

Really nice boots. The leather is super soft on the uppers and the fit was spot on. They were broken in very quickly and I wear these almost every day. I work in an office and they are suitable not only for riding, but don't look bad as a dress boot either. I'm on the waiting list now for a dark brown pair.

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
Follow Sharon A.
Unfollow Sharon A.
Share Review
Report Review

I absolutely love these boots!
October 10, 2019

I absolutely love these boots! I had originally ordered the 11s, thinking I could the extra room with thicker socks in the cold. But unless you have thick feet, which I do not, these boots are REALLY roomy. Very high on top. Even after exchanging them for the 10 1/2, I still had to add insoles to take up the extra room. Now, they are very comfortable. I wear them even when I'm not riding. I will definitely be ordering more things from Leather Up!

Date of experience: October 10, 2019
Cynthia D.
Argentina
1 review
0 helpful votes
Follow Cynthia D.
Unfollow Cynthia D.
Share Review
Report Review

great looking pair of boots.
October 10, 2019

great looking pair of boots. the fit is perfect. they seem to be of excellent quality. i now have leatherup.com on my favorites list.

Date of experience: October 10, 2019
Peter S.
Argentina
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

I usually wear size 12
October 10, 2019

I usually wear size 12 and ordered this size. But they were much too large. The 11's that I ordered after returning the 12's don't fit perfectly but are okay (still a little large). The boot construction is nice and solid.

Date of experience: October 10, 2019
William D.
Argentina
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Bought a pair for myself
October 10, 2019

Bought a pair for myself a year ago - LOVE THEM! I wear them to shovel and blow snow in MN, and they keep my feet warm and dry. Since then I've bought pairs for my 3 brothers as gifts, and they are as happy with them as I am. Fit is great! Felt comfortable right out of the box. Sized the same as my normal shoes, and the fit was perfect. I will definitely order from Leather Up again!

Date of experience: October 10, 2019
Elizabeth J.
Argentina
1 review
0 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Share Review
Report Review

The very first time I
October 10, 2019

The very first time I wore these boots I went to an open house at a motorcycle shop where I wandered and looked at motorcycles all day long. The boots fit perfectly and at the end of the day my feet were still comfortable. That's not always the case with a new pair of boots so I must say I was happily surprised. I would definitely recommend these to my friends.

Date of experience: October 10, 2019
Maria Y.
Argentina
1 review
0 helpful votes
Follow Maria Y.
Unfollow Maria Y.
Share Review
Report Review

Like other reviews, this one
October 10, 2019

Like other reviews, this one confirms great fit, extra thick leather, and a great price. It's hard to find anything that remotely comes close. This was yet another great buy from Leather Up!

Date of experience: October 10, 2019
Sharon I.
Argentina
1 review
0 helpful votes
Follow Sharon I.
Unfollow Sharon I.
Share Review
Report Review

I am very pleased with
October 10, 2019

I am very pleased with my boots. They fit comfortable and was just what I wanted. I wear a EE and they are sometimes hard to find. The delivery was very fast. This is my first purchase, but will not be my last. Thanks.

JDW

Date of experience: October 10, 2019
Jason P.
Argentina
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

These boots are great...Size is
October 10, 2019

These boots are great...Size is actual and after waterproofing I can now where for all occassions...Have reccomended ..

Date of experience: October 10, 2019
Dan G.
Argentina
1 review
0 helpful votes
Follow Dan G.
Unfollow Dan G.
Share Review
Report Review

Very comfortable, I didn't even
October 10, 2019

Very comfortable, I didn't even have to break them in

Date of experience: October 10, 2019
Joe O.
Argentina
1 review
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

These boots are great. Look
October 10, 2019

These boots are great. Look great and the size is right on. I bought them so I can use them next summer. Can't wait til then. Great for all around wear too.

Larry, from Erie, PA

Date of experience: October 10, 2019
Amanda A.
Argentina
1 review
0 helpful votes
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

excellent value, I bought these
October 10, 2019

excellent value, I bought these boots for my son they look identical to mine that i paid well over 100.00 dollars for. the fit was great, quality is good, not to mention free shipping great deal. I also got a leather sissy bar back pack as a gift bought from you i cant believe the quality for the price. will be buying more items in the future. Thanks

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States