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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Margaret M.
Argentina
1 review
0 helpful votes
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Very comfortable from first day.
October 10, 2019

Very comfortable from first day. Nice looking too! I would order these again.

Date of experience: October 10, 2019
Daniel F.
Argentina
1 review
0 helpful votes
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The quality of the product
October 10, 2019

The quality of the product was great, I erred a bit in selecting the correct siz3e for my foot. In the past I have worn a 10 or a 10.5 or an 11, depending on the manufacturer. Therefore, the 10.5 I ordered from Leatherup.com was a bit too big. I liked the boots so much though that I just wore them as is. I bought a pair of insoles and wear a thick pair of socks! I will definitely shop with Leatherup.com again in the future.

Date of experience: October 10, 2019
Amy X.
Argentina
1 review
0 helpful votes
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Excellent basic biker boot. Classic
October 10, 2019

Excellent basic biker boot. Classic style and comfortable. For me the size ran a tad large and I returned the first pair for a more snug fit, Leatherup handling the return very well.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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great boot the fit &
October 10, 2019

great boot the fit & finsh is verygood the first time I have been able to get wide size in years will by again.

Date of experience: October 10, 2019
Joseph M.
Argentina
1 review
0 helpful votes
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I must admit I had
October 10, 2019

I must admit I had my doubts about them, as you well know leather boots are very expensive, but they fit great right out of the box. You need boots this is the place, great boot great price, see you on the road.

Date of experience: October 10, 2019
Bob L.
Argentina
1 review
0 helpful votes
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Great riding boot. Fits perfect
October 10, 2019

Great riding boot. Fits perfect and doesn't get to hot while wearing them.

Date of experience: October 10, 2019
Amanda H.
Argentina
1 review
0 helpful votes
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Nice boots good quality, but
October 10, 2019

Nice boots good quality, but they run a bit big. Ive always wore size, so i ordered size 10, they are a bit too big, much nicer fit i would bet at 9 1/2 which is what I will order over the winter

Date of experience: October 10, 2019
Steve O.
Argentina
1 review
0 helpful votes
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Excellent all around! Price, quality
October 10, 2019

Excellent all around! Price, quality and fit. These boots are very comfortable and are right to size. I wish I new of Leather up sooner. I will definitely purchase from you again.

Chris from West Chester, Pa

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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This is a great boot
October 10, 2019

This is a great boot for the price or any price. The quality is very good and they are very comfortable even for a guy with very wide feet. I wish they came in a bit wider size than what is available but they still fit my feet. I just had to order the wide "EE" size and up size by 1/2. Customer service from LeatherUp is outstanding. There was a small problem with my order and they took care of me very well. I will definitely be shopping at LeatherUp again and I will not hesitate to recommend them to anyone. The boots are holding up well and don't hurt my feet at all. I only wish they were available in wider sizes.

Date of experience: October 10, 2019
Donna J.
Argentina
1 review
0 helpful votes
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Great fit and comfortable right
October 10, 2019

Great fit and comfortable right out of the box. Have a hard to fit wide foot and these were perfect. Leather and workmanship were of the highest quality. Definitely recommend these boots.

Date of experience: October 10, 2019
Steve Y.
Argentina
1 review
0 helpful votes
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Great price, better quality than
October 10, 2019

Great price, better quality than expected. I ordered the same size I would wear in a shoe and they fit perfect. Has that new leather smell.

Date of experience: October 10, 2019
Betty T.
Argentina
1 review
0 helpful votes
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True to size, these boots
October 10, 2019

True to size, these boots are great quality and feel great from the first moment you slip into them. Like everything I've bought here they arrived quickly, well packed and were exactly as described. I love the look and as I said earlier they feel great. I will continue buying from Leather Up their products always amaze me.

Date of experience: October 10, 2019
Anna R.
Argentina
1 review
0 helpful votes
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Excellent boot! Excellent value! Excellent
October 10, 2019

Excellent boot! Excellent value! Excellent service with faster than fast delivery!

HIGLY recommend these for the "first time" boot wearer and/or the every day boot aficionado!

Date of experience: October 10, 2019
Daniel A.
Argentina
1 review
0 helpful votes
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I ordered 10 1/2 with
October 10, 2019

I ordered 10 1/2 with a shoe size of the same and the fit is right on. good buy for a boot

Date of experience: October 10, 2019
Peter I.
Argentina
1 review
0 helpful votes
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boots came in a Jiff
October 10, 2019

boots came in a Jiff - and were all I could've hoped for. They fit out of the box and were very comfortable. I put them right into service the very next day. Very happy with all my purchases from Leather-Up

Date of experience: October 10, 2019
Dave J.
Argentina
1 review
0 helpful votes
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This is the third pair
October 10, 2019

This is the third pair of boots we've bought, because he wears them every day. They hold up well, even outside in mud, and shine back up again.

Date of experience: October 10, 2019
Melissa J.
Argentina
1 review
0 helpful votes
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this was my first purchase
October 10, 2019

this was my first purchase from leather up. Great boots size was perfect and they're very comfortable. Delivery was as promised and have already ordered again from leather up ( jackets) which should arrive today.

Date of experience: October 10, 2019
Joe K.
Argentina
1 review
0 helpful votes
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love these boots, the fit
October 10, 2019

love these boots, the fit is right on and the look is classic

Date of experience: October 10, 2019
Jennifer O.
Argentina
1 review
0 helpful votes
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Men's size 11 medium. The
October 10, 2019

Men's size 11 medium. The sizing is correct with a little wiggle room in the heel. Not a problem at all. Will be nice when cooler weather and thicker socks are required. Boot height is perfect to strike at the lower portion of the calves. Soft leather uppers don't chafe your legs. Construction is excellent and they are comfortable. I looked at several different boots before taking a chance on these. Glad I did. These boots will make people think you paid a lot more than you did, and will satisfy all but the few that hold name brand labels in high regard. Great boot, classic look, great comfort, great price. What else could you want?

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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great boot great fit will
October 10, 2019

great boot great fit will purchase a new pair soon

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States