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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dorothy C.
Argentina
1 review
0 helpful votes
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Bought these boots because of
October 10, 2019

Bought these boots because of the classic look. They arrived just several days later, and I took them for a test drive the same day. I have to say these are the most comfortable boots I have ever worn. When I first put them on, they felt broken in already. And they look great with the long legged jeans! They even fit my bike, with the foot pegs right in front of the heel and plenty of toe for shifting and braking without moving my feet at all. I would have paid double the asking price to get a boot this good looking, and this comfortable.

Date of experience: October 10, 2019
Ben L.
Argentina
1 review
0 helpful votes
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This was our first item
October 10, 2019

This was our first item from LeatherUp and we are very pleased with the quality and price of the Classic Motorcycle Harness Biker Boot.

Date of experience: October 10, 2019
Lisa T.
Argentina
1 review
0 helpful votes
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Got these for my husband
October 10, 2019

Got these for my husband for his birthday & he just loves them, he said they are very comfortable & fit him perfect. Great boots, Great price, great value!

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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These boots are GREAT,.I put
October 10, 2019

These boots are GREAT,.I put them on an didnt take them off for about 10 hrs fit was great, no blisters , reaL EASY TO BREAK IN..i HAVE TRIED 2 DIFFERENT BOOTS FROM OTHER PLACES, AN NO WHERE WERE EITHER ONE OF THEM AS GOOD AS THESE CLASSICS.great fit.. I will be buying another pair this next month,

Date of experience: October 10, 2019
Alex H.
Argentina
1 review
0 helpful votes
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Great boots... Great Service... I
October 10, 2019

Great boots... Great Service... I ordered te wrong size and returning them for ritght size was NOT a problem. Very Fast return time!!

Date of experience: October 10, 2019
Kimberly D.
Argentina
1 review
0 helpful votes
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Good quality leather and nice
October 10, 2019

Good quality leather and nice looking. Overall very pleased. I usually wear a 9 1/2 but these seem a bit bigger. I'd order a half-size smaller next time. I can compensate. Another excellent product from LeatherUp.

Date of experience: October 10, 2019
Susan X.
Argentina
1 review
0 helpful votes
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Good boot, good quality... Size
October 10, 2019

Good boot, good quality... Size was right on... I found them to be alittle loose but I have a narrow foot... Fit great with thick socks...

Date of experience: October 10, 2019
James U.
Argentina
1 review
0 helpful votes
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Very pleased with the quality
October 10, 2019

Very pleased with the quality of the boots and happy with the service provided in getting them to me. Would gladly do business in the future with Leather-up, because of good quality and price.

Date of experience: October 10, 2019
Christine P.
Argentina
1 review
0 helpful votes
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This was my first time
October 10, 2019

This was my first time to order. The boots are great. The size was exact. Good Quality.

I will order again.

C. Baw Mesquite, TX

Date of experience: October 10, 2019
Charles S.
Argentina
1 review
0 helpful votes
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These boots arrived within 4
October 10, 2019

These boots arrived within 4 business days after I placed the order and when they arrived I thought sweet. I am 6'1", 210 lbs and ordered a size 11. They fit great and the quality is very good. No complaints here.

Date of experience: October 10, 2019
Diane S.
Argentina
1 review
0 helpful votes
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Great boot!! Exactly what I
October 10, 2019

Great boot!! Exactly what I wanted. Size was perfect fit.

Date of experience: October 10, 2019
Daniel D.
Argentina
1 review
0 helpful votes
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Boots arrived quickly and fit
October 10, 2019

Boots arrived quickly and fit perfectly. May be the best pair of boots I have worn in years! Construction is excellent and they break in fast. I am a 12.5E on shoes, but the 13 Wide seems to work perfectly for me. I am very happy with both the product and the service and will be buying from here again!

Date of experience: October 10, 2019
Helen V.
Argentina
1 review
0 helpful votes
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these boots are very comfortable.
October 10, 2019

these boots are very comfortable. i like them very much. sizing them was alittle tricky though. i ordered 12s first but were way to big, so sent them back and still havent got refund yet after 4 weeks.

Date of experience: October 10, 2019
Laura D.
Argentina
1 review
0 helpful votes
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Great pair of boots...fits like
October 10, 2019

Great pair of boots...fits like I've owed them for years. A classic. Great price for the value and quality

Date of experience: October 10, 2019
Barbara U.
Argentina
1 review
0 helpful votes
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Beautiful boots - great price.
October 10, 2019

Beautiful boots - great price. Very happy with them.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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I have really enjoyed these
October 10, 2019

I have really enjoyed these boots. Even this morning 36 degrees when I left the house on my commute. Warm and comfortable. Great boot.

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
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Shipping was super fast and
October 10, 2019

Shipping was super fast and very reasonable. Boots fit good and are sized right. If you wear a 10 1/2 shoe, get a 10 1/2 boot. My foot is an E width, and the regular size fits fine. I also have high arches, so i installed some arch supports - which i have to do with most shoes. They will stretch and mold to your feet with some wear. Have worn them for 2 weeks and they seem to be wearing very well. Even though the soles are rubber, they don't leave skuff marks on the floor (and i've tried) and they really aren't showing any signs of wear so far. Great boot, Excellent value.

Date of experience: October 10, 2019
Karen I.
Argentina
1 review
0 helpful votes
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My husband wanted these for
October 10, 2019

My husband wanted these for his birthday. I was hesitant to order boots online. You never know if sizes are accurate or the product is what is advertised. I went ahead and ordered them. They are PERFECT!! And he LOVES them. They fit like a glove; the leather is strong, sturdy and the entire boot is put together very well. We are happy with the purchase.

Date of experience: October 10, 2019
Virginia H.
Argentina
1 review
0 helpful votes
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Great boots at a great
October 10, 2019

Great boots at a great price! I had a similar pair that I bought 10 years ago for more money on clearance at a department store that weren't as nice or as well fitting as these. This, along with a great jacket, was my second purchase at Leatherup.com and won't be my last. I've been telling all my riding friends about this site... they can't be beaten, as far as I've seen.

Date of experience: October 10, 2019
Kimberly F.
Argentina
1 review
0 helpful votes
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Boot exceeded my expectation. Great
October 10, 2019

Boot exceeded my expectation. Great fit, comfortable and warm. In fact, traveling in 32 degree weather had no chilling affect at all; my feet remained warm the entire trip. Great buy, quality leather and good fit - what more could you expect.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States