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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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These boots are very well built, sizes run true, comfortable from the first time I put them on, and they look great too, you won't be dissapointed, I will continue to buy from Leatherup
Our chef (and mechanic!!) son has hardly taken off this one pair of boots since we gave them to him last Christmas---seriously, he wears his boots hard, morning to night, all year-round. So it's time to order another pair.
Great boot, great fit. Seems to run just a bit larger, but fit fine with heavier socks.
Wow, appears to be the exact same boot as I thought about buying at the Harley Dealership only doesn't have the Harley Logo on it for HALF THE PRICE and NO LOCAL TAXES! Very fast delivery and sizes are right on. This is absolutely the best seller of leather products available.
Great boots! 1st pair sent to me had a defect with the stitching; No hassle return & exchange. Very similar look and equal quality to much more expensive boots. Will order from leather-up again!
Great boots. Love 'em. This company has it all together; terrific products w/outstanding quality and value, fast shipping and excellent customer service. They're firing on all cyclinders!. These boots are the 20th product I've bought from them, and have always been delighted. The fit was good, the boot / leather quality very good, exactly what the pic and description said. You really can't go wrong with this company and any purchases you make. They set the standard.
Excellent boot. Just like the overpriced Harley-Davidson boot, equally as comfortable. It took only about a day of wearing for it to break in and be completely comfortable. I wear them a lot and plan on buying the brown ones as well. If you dont have to have the orange or the emblem I definately recommend this boot. 5 stars.
I bought these boots for my 11 yr old son for Christmas & he LOVES them!! Hasn't stopped wearing them since he opened them. Will definately buy from you again!! Thanks for your quick shipment too!
Tammy from Oklahome
Great boot...tough to wear out...this is my husband's second pair and the first pair lasted over 10yrs!
love the boots, fits well, good quality and great deal....if you leave in Canada its expensive .... cost me $150 to have it delivered to my door
Very good choice! Look good,and feel good, exellant fit and value. Sized the same asHarley-Davidson brand.
My Brother loved these boots as an X-mas gift. He said the look and the fit were perfect. He ordered extra wide and says the size was dead on. The order came very fast esp. since it was X-mas time!
Actually, this was my first time ordering from leatherup.com and wasn't sure about the quality and ordering experience. I had been looking to buy a pair of Engineer boots for a couple of months - checked out local booteries and found them to be very expensive and didn't see the value. Looked at HD products and felt they were too expensive and also didn't see the value. So, I decided to take a chance with leatherup and I have to say that I,m glad I did. In fact, since quickly receiving the boots, I have worn them every day. Quality is really good, fitg is what I expected it to be although I propably should have ordered a half size smaller but no big deal. They are vey comfortable and easy to wear. They appear to be resiliant against snow and wetness. They look good. The online ordering experience was also straightforward and I had confidence that should I need to return them for whatever reason that I had leatherup's assurance that I could - no strings attached. All in all, I would definitely reccomend leatherup to a friend or family member. The cost savings were significant and with those savings, I plan on buying antoher pair from leatherup. I am glad to have found this online retailer - enough of being overcharged...
I ordered these boots for my husband and he was very impressed with quality and comfort. I think he will be back for more.
I ordered diffrent kind for me and love them also. it was great for boh of us.
Thanks so much Leatherup !!!
I bought these boots as a graduation present for my son's friend. I had previously bought a pair of similar ones for my son and his friend kept commenting that he liked his so much. So when he graduated from college this past December, I got him a pair. He was thrilled! He pulled them out of the box and I swear didn't take them off for a week! Needless to say they were a hit. Good looking boot, the ladies like the look, good value and arrived really fast too. Couldn't ask for more.
Purchased several items for my son's Christmas presents to wear while riding his Harley. I might buy a Harley for myself so I can purchase some leathers from your company. I ordered an incorrect size on his boots..got a prompt exchange..no freigjht charges..you guys are terrific!
Good boot. Very nice leather. Fit seemed good but took a long time to break in but could be that I just didn't know what to expect!
Yes they are wonderfully made and feel great. However:-
1. The calf section is approximately 1/2" wider than my Harley boots - can't wear these under jeans.
2. More importantly - the size 11 is NOT a size eleven, at least in comparison to ALL my other boots and shoes. These are 1/2" longer (11.5?) than everything else I own and roughtly 1/8"-1/4" wider, too. So, I can't wear them.
If they make a wide fitting I guess I'll try the 10.5 - but really, how hard is to to line them up against other manufacturers and get a tape measure!!!
But ... they do feel like they would be a great pair of boots!
If only ......
These are the best, most compfortable boots I've every worn. Great fit from the very first time I put them on. Excellent value for the price.
I dont know how leatherup does it but i could not be happier with this company! The quality of all the merchandise ive recieved has been amazing and the shipping was so fast. I did have to return 2 items but that was just a size issue (im a BIG guy), speaking of which I wish they had more boots in wide sizes. irregardless - im telling all my friends about leatherup!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members