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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought these boots for my boyfriend for Christmas. They are very high quality and he loved them. The only problem was that they are a bit snug, but he plans to have them stretched so he can wear them with heavy socks. Overall, another excellent buy from LeatherUp. I love this company!
Great boots, when I need to get another pair I know where I am comming back to. And what a deai. So glad I found LeatherUp.com.
I bought these for my husband for Christmas. I was very impressed, as was he. He is anxious to ride. Great Price and Fast Service, will definitely purchase from you again. Thanks, so much!
Extremely comfortable right from the get go...no break in required. Wore them for a 10 hour ride on the first day and felt no discomfort. Great price for a great boot.
Once again another wise purchase from Leatherup.com!! The boots fit fine and are very well made.
I am very pleased with the Xelement Biker Boots. The size fit perfectly and the overall quality is great. LeatherUp is a very reputable company to deal with.
Fmabe
Yes the boots are really comfortable, and I like them a lot. They fit great and the shipping time was great also. I plan to order more merchandise from you guys in the future.
I was admittingly skeptical about ordering a pair of boots from an unknown company to me from simply a picture but I have to say that I am pleasantly shocked on what good quality these boots are and the fast service that I received.
Size 14 narrow -- doesn't do real well with the regular 14's listed here.
I've got plenty of room on both feet, so there is slop in the boot, but for now I will settle with.
Good quality boots heavy duty leather, but they do run smaller about a size or 1.5 sizes if you need a wide. Order up a size. the soles do make black marks on light color tile floors , makes my wife mad but she was happy the boots are not that expensive....
Awesome service! Great boot! You can't beat Leatherup.com!
Amazing product. Given as a gift and our friend loved them.
Very good quality boot at a very reasonable price. Seen similar boots at higher prices.
Dennis
I love the Jacket and the boots. they fit perfect thanks and the timing was great....................sincerely Kenya, VA
Even though I wear a triple "E" shoe, these double "E's" are breaking in fine. Delivery was great and ordering was easy. This is just what I was looking for.
Great fit and comfort. Kept my feet warm in 20 degree weather for a 10 mile ride. They were a little snug at first but loosened up after wearing them a couple times. I will order from Leather Up again.
It's like having custom made boots!! Best fit I've had in a long time!!
These boots were perfect. Broke in very fast. and are very well fitt. It's not my first Item from leather up and won't be my last.
Ok, It sounds like a broken record, but here goes. I didn't want to order boots online for fear of it not working out and the trouble with sending them back. But for the price I had to give it a shot. Just recieved them, and they look great, feel great, fit perfect. You just can't beat them. HD's are twice the price with no difference. I bought a brown pair from a store that were frye brand. I wish I would have known about leatherup back then. Next time I will shop leatherup .com.
Bought these boots for my son's birthday, he loves them, fit great, and has worn them everyday since....thanks LeatherUp for a great product and as always great service....
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

