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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Bob B.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my boyfriend for Christmas. They are very high quality and he loved them. The only problem was that they are a bit snug, but he plans to have them stretched so he can wear them with heavy socks. Overall, another excellent buy from LeatherUp. I love this company!

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
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Great boots, when I need
October 10, 2019

Great boots, when I need to get another pair I know where I am comming back to. And what a deai. So glad I found LeatherUp.com.

Date of experience: October 10, 2019
Laura O.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my husband for Christmas. I was very impressed, as was he. He is anxious to ride. Great Price and Fast Service, will definitely purchase from you again. Thanks, so much!

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
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Extremely comfortable right from the
October 10, 2019

Extremely comfortable right from the get go...no break in required. Wore them for a 10 hour ride on the first day and felt no discomfort. Great price for a great boot.

Date of experience: October 10, 2019
Melissa U.
Argentina
1 review
0 helpful votes
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Once again another wise purchase
October 10, 2019

Once again another wise purchase from Leatherup.com!! The boots fit fine and are very well made.

Date of experience: October 10, 2019
Pamela O.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with the Xelement Biker Boots. The size fit perfectly and the overall quality is great. LeatherUp is a very reputable company to deal with.

Fmabe

Date of experience: October 10, 2019
Steven A.
Argentina
1 review
0 helpful votes
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Yes the boots are really
October 10, 2019

Yes the boots are really comfortable, and I like them a lot. They fit great and the shipping time was great also. I plan to order more merchandise from you guys in the future.

Date of experience: October 10, 2019
Barbara R.
Argentina
1 review
0 helpful votes
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I was admittingly skeptical about
October 10, 2019

I was admittingly skeptical about ordering a pair of boots from an unknown company to me from simply a picture but I have to say that I am pleasantly shocked on what good quality these boots are and the fast service that I received.

Date of experience: October 10, 2019
Jim Y.
Argentina
1 review
0 helpful votes
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Size 14 narrow -- doesn't
October 10, 2019

Size 14 narrow -- doesn't do real well with the regular 14's listed here.

I've got plenty of room on both feet, so there is slop in the boot, but for now I will settle with.

Date of experience: October 10, 2019
Martha S.
Argentina
1 review
0 helpful votes
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Good quality boots heavy duty
October 10, 2019

Good quality boots heavy duty leather, but they do run smaller about a size or 1.5 sizes if you need a wide. Order up a size. the soles do make black marks on light color tile floors , makes my wife mad but she was happy the boots are not that expensive....

Date of experience: October 10, 2019
Nick T.
Argentina
1 review
0 helpful votes
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Awesome service! Great boot! You
October 10, 2019

Awesome service! Great boot! You can't beat Leatherup.com!

Date of experience: October 10, 2019
Steve W.
Argentina
1 review
0 helpful votes
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Amazing product. Given as a
October 10, 2019

Amazing product. Given as a gift and our friend loved them.

Date of experience: October 10, 2019
Linda B.
Argentina
1 review
0 helpful votes
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Very good quality boot at
October 10, 2019

Very good quality boot at a very reasonable price. Seen similar boots at higher prices.

Dennis

Date of experience: October 10, 2019
Dave F.
Argentina
2 reviews
0 helpful votes
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I love the Jacket and
October 10, 2019

I love the Jacket and the boots. they fit perfect thanks and the timing was great....................sincerely Kenya, VA

Date of experience: October 10, 2019
Dave Q.
Argentina
1 review
0 helpful votes
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Even though I wear a
October 10, 2019

Even though I wear a triple "E" shoe, these double "E's" are breaking in fine. Delivery was great and ordering was easy. This is just what I was looking for.

Date of experience: October 10, 2019
Jennifer Z.
Argentina
1 review
0 helpful votes
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Great fit and comfort. Kept
October 10, 2019

Great fit and comfort. Kept my feet warm in 20 degree weather for a 10 mile ride. They were a little snug at first but loosened up after wearing them a couple times. I will order from Leather Up again.

Date of experience: October 10, 2019
Nick Z.
Argentina
1 review
0 helpful votes
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It's like having custom made
October 10, 2019

It's like having custom made boots!! Best fit I've had in a long time!!

Date of experience: October 10, 2019
Pamela I.
Argentina
1 review
0 helpful votes
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These boots were perfect. Broke
October 10, 2019

These boots were perfect. Broke in very fast. and are very well fitt. It's not my first Item from leather up and won't be my last.

Date of experience: October 10, 2019
Betty N.
Argentina
1 review
0 helpful votes
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Ok, It sounds like a
October 10, 2019

Ok, It sounds like a broken record, but here goes. I didn't want to order boots online for fear of it not working out and the trouble with sending them back. But for the price I had to give it a shot. Just recieved them, and they look great, feel great, fit perfect. You just can't beat them. HD's are twice the price with no difference. I bought a brown pair from a store that were frye brand. I wish I would have known about leatherup back then. Next time I will shop leatherup .com.

Date of experience: October 10, 2019
Nancy Z.
Argentina
1 review
0 helpful votes
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Bought these boots for my
October 10, 2019

Bought these boots for my son's birthday, he loves them, fit great, and has worn them everyday since....thanks LeatherUp for a great product and as always great service....

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States