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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jennifer H.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with the style and comfort of this boot! The leather is very soft and pliable. I wear them even when I'm not on the bike. I'll order from LeatherUp.com again!

Date of experience: October 10, 2019
Sandra B.
Argentina
1 review
0 helpful votes
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These boots fit so well
October 10, 2019

These boots fit so well outside of the box. I am very impressed. I cant wait to ride in them! Leather up is amazing. ships out so fast!

Date of experience: October 10, 2019
David Q.
Argentina
1 review
0 helpful votes
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I orignally got these boots
October 10, 2019

I orignally got these boots for riding, but they look and feel great, so I wear them all the time. Sizing is pretty accurate!

Date of experience: October 10, 2019
Nicole C.
Argentina
1 review
0 helpful votes
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AWESOME BOOTS!!! THESE BOOTS ARE
October 10, 2019

AWESOME BOOTS!!! THESE BOOTS ARE IDENTICAL TO THE CLASSIC HARLEY DAVIDSON BOOT-BUT ABOUT 50.00 DOLLARS DIFFERENCE. I WAS ALWAYS SKEPTICAL ABOUT PURCHASING ANYTHING OVER THE INTERNET-BUT THIS BOOT IS EXACTLY HOW IT WAS DESCRIBED. I SHOWED MY FRIEND WHAT I PURCHASED AND HE WAS SURPRISED THAT I PAYED SO LITTLE FOR WHAT I GOT. THANKS

Date of experience: October 10, 2019
Stephen G.
Argentina
1 review
0 helpful votes
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Great boots, for the money.
October 10, 2019

Great boots, for the money. They broke in after only about three or four day's. The size was right on for me. Have done business again already.

Date of experience: October 10, 2019
Angela E.
Argentina
1 review
0 helpful votes
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I ordered these boots for
October 10, 2019

I ordered these boots for my husband, he loves them, says they feel good, and they ride great.

Date of experience: October 10, 2019
Robert O.
Argentina
1 review
0 helpful votes
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I've never had a pair
October 10, 2019

I've never had a pair of boots be this comfortable first thing out of the box, and I've got a closet full of boots. Everything from western boots to work boots to biker boots. Fit and size is right on. Got them early this afternoon and I'm wearing them to work. I'm now halfway through my shift, and I don't want to take them off.

I'm a repeat customer at LeatherUp and will continue to be.

Date of experience: October 10, 2019
Lisa Q.
Argentina
1 review
0 helpful votes
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This is a great boot
October 10, 2019

This is a great boot and great fit I have a wide foot and it fit great . Order your regular size no need to guess about size

Date of experience: October 10, 2019
Sharon H.
Argentina
1 review
0 helpful votes
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With all of the great
October 10, 2019

With all of the great reviews and low prices on these boots I broke my cardinal rule of not ordering anything off of the internet that needs to be sized for fit. After having to return these boots twice due to not finding the right fit, and wasting over $22 in the process on shipping fees, I gave up.

I always hear the slogan "why pay retail when you can buy direct and save?"...well my answer is "because when I buy retail I can try on different size boots to get the right fit the first time and not waste money and time returning stuff. I will say that the quality seemed very good for the price, it's just that the sizing was terrible.

I wear a size 12 tennis shoe and a size 11 oakley boot so obviously different manafacturers size shoes/boots differently. Well I figured after I sized the first boots I ordered that the second pair I had sent would be a good fit. Not so. I ordered a 12EE the first time and the width was good but it was around an inch or so too long. I sent them back and got a pair of 11EE. This time, the length was good but they were too tight! Ughh

Date of experience: October 10, 2019
Rebecca T.
Argentina
1 review
0 helpful votes
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I purchased the boots for
October 10, 2019

I purchased the boots for my son and he absolutely loved them. I rarely order anything online because I am afraid of the hassle if something does not fit. However, after reading the return policy I gave in to my sons wished and was pleasantly surprised at how quickly they were delivered. The boots were a perfect fit for my son and I am sure we will be ordering from Leather Up in the future.

Date of experience: October 10, 2019
Margaret G.
Argentina
1 review
0 helpful votes
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Great value for all leather
October 10, 2019

Great value for all leather boot. First pair fit great. Had to order a second pair. I wear as dress boots for work as well as all around riding boots. I will order again when these wear out.

Date of experience: October 10, 2019
Daniel Q.
Argentina
1 review
0 helpful votes
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Everything I'd hoped for,real Biker
October 10, 2019

Everything I'd hoped for,real Biker Boot, great construction, the cost. Never bought shoes/boots online before, ordered size-11 I wear now in another boot-exchanging for 101/2, was aliittle loose, being leather expect it to loosen if anything with time not shrink. Looking forward to the delivery of new boots- GREAT guys !!!!!!!!

Date of experience: October 10, 2019
Cynthia R.
Argentina
1 review
0 helpful votes
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I loved the boots! I
October 10, 2019

I loved the boots! I got these for my husband's b-day, when I got them a week earlier I couldn't wait and gave them to him ahead of time. Great quality, great price, great fit.

Date of experience: October 10, 2019
Michael A.
Argentina
1 review
0 helpful votes
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Good quality. size is narrower
October 10, 2019

Good quality. size is narrower than indicated, require stretching for some. Heel feels a little high to me, but I haven't worn this type of boot for over a decade.

Date of experience: October 10, 2019
Stephen N.
Argentina
1 review
0 helpful votes
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After I received the boots
October 10, 2019

After I received the boots (my sister brought these boots from Florida to Belgium) I slipped in and felt comfortable. Allthough I measured my feet the boots are a little bit tight but not too tight. The price is brilliant. In Europe I would pay at 180 Dollars. I was surprised that the are made in China.

Date of experience: October 10, 2019
Kathleen E.
Argentina
1 review
0 helpful votes
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i ordered them for my
October 10, 2019

i ordered them for my boyfriens birthday. they were shipped quickly and he loves them.

Date of experience: October 10, 2019
Kathleen U.
Argentina
1 review
0 helpful votes
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Very comfortable, These boots fit
October 10, 2019

Very comfortable, These boots fit well outside of the box. I am very impressed. I highly recommend these, they're classic and incredibly comfortable. Thanks for the fine service!

Date of experience: October 10, 2019
Scott X.
Argentina
1 review
0 helpful votes
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Can't give it a 5
October 10, 2019

Can't give it a 5 until they hold up through some time and weather! Otherwise comfort and looks are all there.

Date of experience: October 10, 2019
Deborah S.
Argentina
1 review
0 helpful votes
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The boots are very comfortable
October 10, 2019

The boots are very comfortable and the fit is great. I rode this week-end with them on and it was great.

Date of experience: October 10, 2019
Mary H.
Argentina
1 review
0 helpful votes
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I had my doubts about
October 10, 2019

I had my doubts about ordering boots online, but the quality, style and comfort are A-1. When I want to purchase another pair, this is where I'm coming

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States