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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Chris E.
Argentina
1 review
0 helpful votes
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Great boot for riding. It's
October 10, 2019

Great boot for riding. It's comfortable and well constructed. Service was exemplary. I will definitely do business with LeatherUp again and have suggested this site to others.

Date of experience: October 10, 2019
Mike E.
Argentina
1 review
0 helpful votes
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I was looking at Red
October 10, 2019

I was looking at Red Wings because I had owned them before and knew they were good quality. I bought these based on these recommendations. The fit and quality was second to none. I highly recommend these boot.

Date of experience: October 10, 2019
Paul L.
Argentina
1 review
0 helpful votes
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Excelent Quality Boots, similar boots
October 10, 2019

Excelent Quality Boots, similar boots like these go here on town for around $120.00. Great service, fast shippping and optimal quality product. I have also bought motorcycle chaps, gloves and leather coats for my wife. This is my leather store.

Date of experience: October 10, 2019
Kathleen V.
Argentina
1 review
0 helpful votes
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Great boots - excellent price.
October 10, 2019

Great boots - excellent price. Will need to pad the inside for a better fit since I wear narrow. Looking forward to excellent relationship with these. Easy to get on and off. Looks great with my new biker jacket too!

Date of experience: October 10, 2019
Dorothy U.
Argentina
1 review
0 helpful votes
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I really like the boots.
October 10, 2019

I really like the boots. Sizing was tough. I usually wear size 10 running shoes, but my "true" shoe size is 9 1/2. Believe these other guys when they tell you that you should order your "true" shoe size. I had to send back the size 10s, and whe 9 1/2s fit perfectly, even with heavy socks!

Date of experience: October 10, 2019
Carol J.
Argentina
1 review
0 helpful votes
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Very nice boots, fit well
October 10, 2019

Very nice boots, fit well and were a very reasonable price. Had some issues with my order, but LeatherUp service was very efficient and fixed the problem quickly. Good purchase overall.

Date of experience: October 10, 2019
Nicole U.
Argentina
1 review
0 helpful votes
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Great Boot. The price was
October 10, 2019

Great Boot. The price was great and the fit was perfect.

Date of experience: October 10, 2019
Laura S.
Argentina
1 review
0 helpful votes
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These are a great riding
October 10, 2019

These are a great riding boot. I wear a C in width, so these are a little loose on me. I ordered the regular width and they seem to fit a little more snug than a D width would, but not as snug as a C. Great price, Fast shipping, Awesome boots; what more could you want? I will come back to LeatherUp for all my leather needs.

Date of experience: October 10, 2019
Stephen C.
Argentina
1 review
0 helpful votes
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Boots were a little tight
October 10, 2019

Boots were a little tight at first. But once they got broke in, they were very comfortable to walk and ride in. Bottom of the boot will not slip on the road while holding the bike up.

Date of experience: October 10, 2019
Anna O.
Argentina
1 review
0 helpful votes
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Great boots, I love the
October 10, 2019

Great boots, I love the looks and construction. The price is affordable. Shipping was great. I'll do more purchasing of these products in the future.

Date of experience: October 10, 2019
Patricia N.
Argentina
1 review
0 helpful votes
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Leatherup to me is by
October 10, 2019

Leatherup to me is by far the best company on the Internet. No other site or local store will compare with both the quality and price Leatherup offers. I am a very happy customer.

Date of experience: October 10, 2019
Ben J.
Argentina
1 review
0 helpful votes
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I wasn't sure about ordering
October 10, 2019

I wasn't sure about ordering boots online since I often have trouble finding a good fit wherever I shop, but these boots fit perfectly! They are comfortable enough to wear all day and the soles look like they should hold up really well. I couldn't be happier with my purchase and will definitely shop LeatherUp in the future.

Date of experience: October 10, 2019
Sarah D.
Argentina
1 review
0 helpful votes
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Looks to be a well
October 10, 2019

Looks to be a well madepair of boots. My only problem with them is that they were not wide enough for me. If you wear EEE or wider shoe these will not fit you well.

Date of experience: October 10, 2019
Nick Z.
Argentina
1 review
0 helpful votes
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Love these. Slightly different fit
October 10, 2019

Love these.

Slightly different fit than cowboy boots that I've worn as just a touch looser, a boot sock will take care of that.

Have been breaking them in without a problem and look great with my black jeans

The service I got from Leather up.com was FANTASTIC, absolutely NO complaints. Any time I phoned the staff, they were polite & courteous.

Got them on the day stated of delivery. I may well buy another pair at some point.

Hey Leather up, we need you in Canada!!!

Date of experience: October 10, 2019
Dan Q.
Argentina
1 review
0 helpful votes
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What a great boot! Looks
October 10, 2019

What a great boot! Looks good, fits great, and stays comfortable all day! The sizing was dead on. Best money I've spent in a long while.

Date of experience: October 10, 2019
Jessica N.
Argentina
1 review
0 helpful votes
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Great boot at a reasonable
October 10, 2019

Great boot at a reasonable price. Take out the paper thin insole and add a good one.

Date of experience: October 10, 2019
Deborah K.
Argentina
1 review
0 helpful votes
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Very good quality, look and
October 10, 2019

Very good quality, look and feel for the money paid. Would highly recommend these boots to anyone. I can wear these all day long and my feet are quite comfortable. Will shop Leatherup again.

Date of experience: October 10, 2019
Amy K.
Argentina
1 review
0 helpful votes
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I got these boots for
October 10, 2019

I got these boots for my hubby, and he loves them. The only difference from the HD boots is the orange on the bottom, who cares? This was not my first purchase and it won't be my last. Thanks Leatherup.com!

Date of experience: October 10, 2019
George N.
Argentina
1 review
0 helpful votes
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I really like these. I
October 10, 2019

I really like these. I wear an 11 shoe and ordered an 11 boot. After an initial break-in period of about a week, they fit perfectly. I've applied some waterproofing for the rainy season here in Seattle and believe they will become old friends.

Date of experience: October 10, 2019
Scott L.
Argentina
1 review
0 helpful votes
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Boots is a little loose
October 10, 2019

Boots is a little loose at the heels. They do seem like they well be very comforted.

Have not worn them very much at the time of the writing.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States