LBC ExpressReviews 89

I called LBC to schedule a pick up and was given August 10 as the pick up date. I also asked if I can use my credit card the rep of LBC said yes. On August 10, I used my Mastercard and it did not go through. I used my Visa card and it did not go through. My cards has available balance of $8K. I printed statements last week and both cards showed LBC charges. LBC charged both my visa and mastercard!
I called LBC and asked why my cards were charged when the freight was paid in cash. The dumb employee said that the charges will be reversed in 48 hrs. That was two weeks ago and the LBC has not reversed the charges.

I am hearing impaired and I read lips. I sent money for my wife's family in the Philippines twice this month of July. I informed the Stockton LBC branch customer service guy yesterday and also the woman there 3 wks ago that I read lips. They were wearing masks behind a flexi glass on the counter and I was 6 feet away from them. I requested them politely many times to please lower their mask so I can read lips (they can immediately put their mask back on after they talked) to make transactions but to no avail. I had to call my wife in Lodi to put her on speaker phone to help me in my predicament. There was enough social distancing and plexi glass in between us but their lack of understanding to someone like me was very upsetting and frustrating.
It's time to look for another way of sending money to the Philippines!

Ive send parcels to different destinations. I have four transactions, and four transactions FAIL to reach the destinations when we have written the correct place where they need to deliver it. WHY THEY HAVE TO DROP IT TO OTHER DESTINATION! We tried to contact them via email but no one is really responding! And employees to that branch i think doesnt know their standards and doesnt know what to answer. Do they just wait for salary to come? If you cannot deliver all of it please! Send it back to us now!' And we will find better than you! Youre disappointing a lot of people! One day. You will never have a client anymore! KEEP IT UP!

My package I sent to manila with **************, still hasn't arrived. I sent it to lbc centrio and until now it still is not in transit to manila. It's still in cdo sf, cagayan de oro shipping facility.