LBC ExpressReviews 89

Subrang bagal dumating ng delivery tanggalin nyo na ang express na word sa name nyo walang kwenta yung express an word dahil sa subrang bagal ng service nyo. Yung parcel ko ilang araw na naka tenga sa airport d pa pinapadala sa lugar namin. This is my last use of LBC service mag DHL na ako sa susunod

My order has been ship at day 14 and now its day 21 and I've still haven't gottin my order.Please if you want to ship your order that you know would arrive in 5- 7 working days I would highly suggests J&T

I don't know for some reason this company is already established and yet fail to stick with their timings. The delivery way to slow they keep the items to storage for long time prior to delivery. I will consider to go with other courier provider than LBC worst at worst. Plus people way too lazy in here goshhh! It's 2023 still turtle management and system.

LBC tracking service said that they tried to deliver the package but the house was closed so they had to deliver the package again at another business day, when there was no one that arrived outside our house. We would know if there was someone delivering a package outside the house since everyone of my family member would hear it and they delivered it at 11:00 pm. This is just dissappointing.

Always palpak, di dumarating sa tamang araw at walang natatanggap na message pero pag nag tracking ka out of delivery at di rin naman natatanggap sa araw na sinabi

LBC should have new delivery and collection person
The one you have is UNRELIABLE and a TIME WASTER.

I'm not going to use LBC again, they said "consignee unknown in the add" which is not true.they not even contacted the sender and the receiver.Rubbish service,as you can see how many days passed, but they not even bother to contact the sender and receiver.And at the moment,(17th February)they delivered it to the reciever( how come that now they found the address)and that parcel is intended for UK, person came back here Feb 1 and Feb 8.Tentative delivery was January30-31.Dint ever try to use LBC, if you don't want to be stressed...My rating should be NEGATIVE not even 1 but they don't have.

My package was delivered past 6pm on a Saturday. I was not able to go with my other schedule since there's no one to receive except me. I hope they deliver like Lazada wherein someone will text and you can actually reply to the their message unlike their generated message to the customer.

Poor tracking system especially if they forwarded to other branch like DHL. No information about tracking number in DHL. Need to be ask in customer service of LBC. Very poor tracking system

Sent two boxes together, one box delivered first then second box delivered 4 days after the other, Surprisingly, when family opened the second box almost half of the box is empty, they love my towels because these are some of the items that gone missing and a lot more stuffs, Definitely, not using your service again not anymore. Monkey business!

I cannot say that LBC is a good company. Their customer service is unbelievably poor and so is the website is Not user-friendly. My box was picked up in August 2022 and it has not reached the destination (Philippines) up to this date November 29,2021. I called them and I was told that it's still in Korea and was there since September. They cannot tell the expected arrival in the Philippines. Tracking Number renders useless because it does not really track the package. I made several follow-ups but the answer was the same "I don't know" and no certainty. I noticed also that in my previous shipments, some items were missing but the LBC seal was not broken which explains that the boxes could have been opened in their warehouse and were re-sealed so it will show that they were never opened. I've heard a lot of bad things about LBC that they are unreliable and Not Trustworthy. Beware of this company...

It's funny when you write the name and adress down on the box and the paperwork you would assume they will send to the correct place well I was wrong.lbc have only one job and it's to deliver to correct place.i guess you can't fix stupid.I should have learn My lesson read all the review.lbc is horrible nextime I'll use manila express

It's 4mos now since boxes were picked up from my house in san antonio, until now it still en rout to the final destination, emailed LBC 3x, just told me that they will update me soonest, never get back to me, called hotline customer service, can't tell me what's going now, they just told me they will follow up. Starting to worry,

My parcel with tracking# ************** was shipped by my seller last Oct. 1,2022 at DAVAO CITY. Until today Oct. 13,2022, NO PARCEL HAS ARRIVE.
Only to found out that my parcel declared as MISSING BY LBC'S NEGLIGENCE.
The worst is that my parcel are JEWELRIES, so heartbreaking that this courier company, LBC THAT THEY CANNOT BE TRUSTED ESPECIALLY WITH VALUABLES THINGS.
NEVER EVER AGAIN TO LBC.

ALL THE NEGATIVES ARE HERE! WHAT MORE CAN YOU ASK? This does not deserve even a star. I sent 2 boxes on March 22- received July 2022. Sent another 2(to Manila) on May, received Sept 2022. I had a lot of expired items because of this. What they did to me is heartless. Some of the items are broken (coffee, frames). But wait there's more. Lots of my items are missing (watches, signature sunnies, heaps of canned goods(leg ham and corned beef), chocolates, lego toys, stuffed toys etc. Please don't make a mistake on sending to this company. I hope these people learn their lessons.

No showed on original date of pickup called the following day to again schedule a pickup and no showed again called and the excuse is truck had mechanical problem now coming from the Philippines this is equivalent to the excuse my grandma died the second time. Ended up going to manila Express and got a discount will never use LBC. I wanted to give a Negative Rating!

This company should go under... we shipped 2 boxes on the same day with them they got separated and one got lost for 2 weeks then sat at the port for another 3 weeks before it left... the first box got there and was retaped with items missing out of it... we know lbc will blame customs it has happened to us before... DO NOT USE THIS COMPANY THEY ARE A BUNCH OF THEIVES... We contacted customer service 3 days ago to talk to a "SUPERVISOR" guess what no return call... DEFINATELY ALL LOSERS... ATLAS IS A FAR BETTER COMPANY AND VERY CUSTOMER ORIENTED...

We sent 2 boxes from Canada to Philippines. My family received the boxes 1/2 full with all the most expensive stuff stolen. They retaped the boxes back up. L BC refuses to acknowledge or give us a refund.

My dad sent us 2 bags from Davao and the staff suggested that they pay 2300 and also we have to pay here when they arrive so they will refund my dad which is VERY INCONVENIENT. PLUS THE CUSTOMER SERVICE SUCKS. NOT HELPFUL AT ALL.