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The overall reputation of LawnStarter is marred by significant customer dissatisfaction, primarily stemming from unreliable service, communication failures, and inadequate customer support. Many reviews highlight issues such as missed appointments, unexpected charges, and poor handling of service-related damages. While some customers report positive experiences with specific lawn care professionals, these instances are overshadowed by the company's inconsistent service and lack of accountability. The recurring themes of frustration and disappointment suggest a pressing need for LawnStarter to improve its operational transparency and responsiveness to enhance customer trust and satisfaction.
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Kevin and crew have done a fabulous job on my lawn this year! Lawnstarter has always made sure I am satisfied!
Moved in a new home last October.
Tried a couple lawn service guys...
Finally found Lawn Starter.
Great service! They do all the research and find you a crew to handle all your needs.
My lawn professional always makes my lawn look amazing. The price is so affordable as well. Definitely recommend!
Mitch is scheduled for our property and always fits it into the early part of the window unless there has been rain. Our yard always looks well taken care of. He does a good job making sure to. Avoid things in our yard like the giant trampoline and raised garden beds.
Anton with LawnStarter is perfection personified when it comes to my lawn care! He manicures my lawn weekly and my shrubs monthly! Can't do without him!
Bradley is friendly, knowledgeable, thorough & fast! My lawn and grounds are looking beautiful! Thank you!
When looking for a service for my lawn I was Happy to find LawnStarter, as they did all the work for me. It was so easy to set the type of service and how often. They sent over Steve and he's been doing my yard ever since! I was Embarrassed about the shape my yard was in, but Steve is a true professional! Always courteous and kind, and leaves my yard looking great!
LawnStarter William and his team has taken care of my lawns since April 2022 and I'm very satisfied with their work. They are very professional and really care about the service that they provide. They communicate all delays, issues, or recommendations in a timely manner and do not over-charge or change their prices. If you are looking for a new lawn care team, I highly recommend William and his team to assist with your lawn care service needs.
Always on time, his crew does a great job. Would highly recommend this company. You cam tell that Kevin likes his job.
Since I have had you guys cutting my lawn, IT LOOKS EXCELLENT! I am so glad I teamed up with you. My wife and I are pleased!
James keeps me updated before and after the service.
Provides great service. Cleans the area after completing his task.
This company is excellent in terms of service and professionalism. I have used them for three months and have always been pleased with how my yard looks.
Great service, always timely and efficient. Have used Lawn Starter for over a year and always a reliable service.
I can't say enough positive things about Lawn Starter, specifically Christopher and his crew. When I started looking for lawn service for a family member recovering from surgery, I went with a well known service. That crew rescheduled twice, then never showed up but put through a payment request. I feel lucky to have found Lawn Starter/Christopher. Very responsive, always punctual and communicates with me very well even though I live 1500 miles away. My family member is very impressed with how his lawn looks and how efficient Christopher is. Thanks Lawn Starter!
Took good care of the lawn. I manage the rental property remotely and Carl takes good care of the property.
Derrick is great. He has great communication, letting me know if they'll be late or early, hornet nets I didn't know about, etc. He's quick and always happy with the job he does.
Kenneth's crew accepted a very short notice schedule change to mow and trim my front lawn. I'm traveling overseas and unable to see my front lawn but my neighbor says it was a top notch job!
I've been with launch service for almost 2 months now I have no complaints I highly recommend to anybody looking for lawn service is affordable reliable and does what they say is they're gonna do!
I was hesitant at first to sign up for a service like this as I usually cut my own grass but I'm glad that I signed up. The service has been great, the workers are responsive and communicate frequently, and the price is fair.
Lawnstarter and Brett take the headache out of keeping up with our lawn by saving us time, stress, and a lawn mower payment. So thankful for the great work every time!
Answer: This company is a scam, they get your credit card and charge for "extra services you did not request.
Answer: I have spent nearly $200 and my yard still looks like trash. Find someone else to do your yard. These people charge for work they never complete!
Answer: LawnStarter.com does not employ lawn guys. They use contractors that might be in the area and willing to do the work. Neither are responsible for property damages like sprinklers, shattered windows, etc.
Answer: Hello, Margaret. Thank you for showing interest in our lawn mowing services. To further assist you, please call us at 512-772-1556 or 1-866-822-1766; They are open Monday - Friday, 6 am - 10 pm; Saturday & Sunday, 8 am - 8 pm. Thank you and have a lovely day!
Answer: http://lwns.co/SYEKkT/20240407 Use this link to get prompt service and a discount!
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