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LawnStarter

2.9

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LawnStarter Reviews Summary

The overall reputation of LawnStarter is marred by significant customer dissatisfaction, primarily stemming from unreliable service, communication failures, and inadequate customer support. Many reviews highlight issues such as missed appointments, unexpected charges, and poor handling of service-related damages. While some customers report positive experiences with specific lawn care professionals, these instances are overshadowed by the company's inconsistent service and lack of accountability. The recurring themes of frustration and disappointment suggest a pressing need for LawnStarter to improve its operational transparency and responsiveness to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
963
value
909
shipping
114
returns
125
quality
808

We monitor reviews for authenticity

Virginia
1 review
4 helpful votes
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Great service!
July 11, 2022

Kevin and crew have done a fabulous job on my lawn this year! Lawnstarter has always made sure I am satisfied!

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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Moved in a new home last October.
Tried a couple lawn service guys...
Finally found Lawn Starter.
Great service! They do all the research and find you a crew to handle all your needs.

Date of experience: July 11, 2022
South Carolina
1 review
0 helpful votes
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Fantastic service!
July 11, 2022

My lawn professional always makes my lawn look amazing. The price is so affordable as well. Definitely recommend!

Date of experience: July 11, 2022
Illinois
1 review
1 helpful vote
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Excellent service and care
July 11, 2022

Mitch is scheduled for our property and always fits it into the early part of the window unless there has been rain. Our yard always looks well taken care of. He does a good job making sure to. Avoid things in our yard like the giant trampoline and raised garden beds.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Anton with LawnStarter is perfection personified when it comes to my lawn care! He manicures my lawn weekly and my shrubs monthly! Can't do without him!

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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Bradley is friendly, knowledgeable, thorough & fast! My lawn and grounds are looking beautiful! Thank you!

Date of experience: July 11, 2022
Kentucky
1 review
1 helpful vote
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Quick, easy, and great service.
July 11, 2022

When looking for a service for my lawn I was Happy to find LawnStarter, as they did all the work for me. It was so easy to set the type of service and how often. They sent over Steve and he's been doing my yard ever since! I was Embarrassed about the shape my yard was in, but Steve is a true professional! Always courteous and kind, and leaves my yard looking great!

Date of experience: July 10, 2022
Georgia
1 review
48 helpful votes
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LawnStarter William and his team has taken care of my lawns since April 2022 and I'm very satisfied with their work. They are very professional and really care about the service that they provide. They communicate all delays, issues, or recommendations in a timely manner and do not over-charge or change their prices. If you are looking for a new lawn care team, I highly recommend William and his team to assist with your lawn care service needs.

Date of experience: July 10, 2022
Massachusetts
2 reviews
0 helpful votes
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Grass cutting
July 10, 2022

Always on time, his crew does a great job. Would highly recommend this company. You cam tell that Kevin likes his job.

Date of experience: July 10, 2022
Michigan
1 review
0 helpful votes
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Excellent Work!
July 10, 2022

Since I have had you guys cutting my lawn, IT LOOKS EXCELLENT! I am so glad I teamed up with you. My wife and I are pleased!

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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James keeps me updated before and after the service.
Provides great service. Cleans the area after completing his task.

Date of experience: July 9, 2022
North Carolina
1 review
0 helpful votes
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LawnStarter
July 10, 2022

This company is excellent in terms of service and professionalism. I have used them for three months and have always been pleased with how my yard looks.

Date of experience: July 9, 2022
Maryland
1 review
0 helpful votes
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Lawn Starter
July 9, 2022

Great service, always timely and efficient. Have used Lawn Starter for over a year and always a reliable service.

Date of experience: July 9, 2022
Nevada
1 review
51 helpful votes
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Awesome crew and. Customer service!
July 9, 2022

I can't say enough positive things about Lawn Starter, specifically Christopher and his crew. When I started looking for lawn service for a family member recovering from surgery, I went with a well known service. That crew rescheduled twice, then never showed up but put through a payment request. I feel lucky to have found Lawn Starter/Christopher. Very responsive, always punctual and communicates with me very well even though I live 1500 miles away. My family member is very impressed with how his lawn looks and how efficient Christopher is. Thanks Lawn Starter!

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Took good care of the lawn.
July 9, 2022

Took good care of the lawn. I manage the rental property remotely and Carl takes good care of the property.

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Glad to have Derrick mowing my lawn
July 9, 2022

Derrick is great. He has great communication, letting me know if they'll be late or early, hornet nets I didn't know about, etc. He's quick and always happy with the job he does.

Date of experience: July 9, 2022
Singapore
2 reviews
0 helpful votes
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Kenneth's crew accepted a very short notice schedule change to mow and trim my front lawn. I'm traveling overseas and unable to see my front lawn but my neighbor says it was a top notch job!

Date of experience: July 9, 2022
Minnesota
1 review
0 helpful votes
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I've been with launch service for almost 2 months now I have no complaints I highly recommend to anybody looking for lawn service is affordable reliable and does what they say is they're gonna do!

Date of experience: July 8, 2022
Florida
1 review
0 helpful votes
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I was hesitant at first to sign up for a service like this as I usually cut my own grass but I'm glad that I signed up. The service has been great, the workers are responsive and communicate frequently, and the price is fair.

Date of experience: July 8, 2022
Kansas
1 review
0 helpful votes
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Makes life easy
July 9, 2022

Lawnstarter and Brett take the headache out of keeping up with our lawn by saving us time, stress, and a lawn mower payment. So thankful for the great work every time!

Date of experience: July 8, 2022

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lawnstarter.com
Austin, TX, United States
+255
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