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LawnStarter Reviews Summary
The overall reputation of LawnStarter is marred by significant customer dissatisfaction, primarily stemming from unreliable service, communication failures, and inadequate customer support. Many reviews highlight issues such as missed appointments, unexpected charges, and poor handling of service-related damages. While some customers report positive experiences with specific lawn care professionals, these instances are overshadowed by the company's inconsistent service and lack of accountability. The recurring themes of frustration and disappointment suggest a pressing need for LawnStarter to improve its operational transparency and responsiveness to enhance customer trust and satisfaction.
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I just had a great experience with my new service with Mefy via Lawn Starter Service. With all the rain we have been having I was always told a new date they would be coming to cut the grass. When they came to do the job it was quick and they did a great job. I would recommend them for your lawn service.
Did a amazing job with the yard with the mowing and trim and was prompt in servicing our yard at agreed upon time frame.
Lawn starter offers a great variety of lawn care services, and they're affordably priced as well. Highly recommend
LawnStarter has been the most unreliable lawn company I have ever done business with. They've canceled and rescheduled my lawn care services for over a month & half now, now my grass has gotten so long because of the many cancellations On their part they wanted to change me a long grass fee but still didn't provide any service. After going back and forth with customer service they reschedule me between 07/13-07/18 I even messaged my crew for an ETA & was advised that they're in route & will be here by 2:30 pm today which is 07/18, I waited & waited & still they didn't not show up. At this point I became extremely Frustrated withthe company and canceled my services. Never again will I do business with LawnStarter I would not recommend this company to anyone.
I love lawnstarter, it's the cheapest around, they are always offering discounts, I also love the easy to use app. Rene Gabriel has been cutting our grass since we have moved here. I can always tell if someone else comes, he does a great job!
Lawn service is great! Affordable, dependable. Workers very courteous and very reliable. I give them a very definite 10!
I just found this service via internet. I had no great expectations. They have exceeded my expectations. I was tasked to Alesandro at the beginning of the season and worked directly with him all summer long. He has done some special projects to my lawn as asked for at a reasonable price. Thanks for all the hard detailed work. I am unable to add images because they are 2 large problem with website. My yard looks great!
Chad does a great job on my yard … it always looks fantastic…my neighbors even comment on how nice my yard looks. I am so glad that Chad is my yard person… he is great…
Micheal did a great job he was prompt and professional he did extra work at the last minute and was honest
Jordan was very timely and did a great job with my lawn service every thing look's great thanks would highly recommend him for your lawn service
ALWAYS Excellent Experience and Great Service And Excellent responses to the Duties and the Original Job.
Dave gave us great service... always a pleasure... this is the way to go if you don't want to do your own lawn thanks again! Tom and Paula
I'm thrilled with the lawn service provided by Lemonia's team through Lawnstarter! I have a difficult lawn on a hill, and it's mowed to perfection, always with great care. Another great aspect of this service is the excellent communications... I'm always texted as to when the team will arrive and when they have finished, something I appreciate since I'm not always home. I highly recommend this lawn service!
LawnStarter, Giving a shoot out to Isaac did a great job! If in need of lawn care service I highly recommend the company, once again great job Isaac!
They are dependable, professional, and fairly priced. This is my 2nd year using their service as a number of previous lawncare services were either overpriced and/or not dependable. I even have the same crew as last year so that alone speaks for dependability.
When I needed help with my yard work, LawnStarter connected me with Bryan and they are doing a great job with my yard care.
Everything looked great, crew came to the door and even said it really didn't need mowed but I be showed home the back which did need it they got it done very quickly
We are new to LawnStarter but so far we are very pleased with the quality of work and reliable service that Jonathan has provided. The work is thorough, clean and on time each week. Thank you!
Fantastic communication and flexibility. This group is a great lawn service! They are fast and professional.
Leo has done great job. He goes with his job with dedication and commitment. It has been a delight to have him around.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members