LawnStarterReviews 1,761

There are a few reasons I really like LawnStarter. First, their prices were $15 less for my lawn than they guy I was using before. They have a great app where you can get notified of upcoming service. This is great for me because I have a dog and want to make sure the lawn is cleaned up before he arrives. I like how you can book additional service through the app. I haven't booked other services such as hedge trimming, etc yet but I will soon.

Today I canceled my service after trying it for just over 2 months. I'm really frustrated, disappointed, and at this point, angry. I have had three different crews in a row come out and not mow my backyard for different reasons including: 1) "the gate was locked" (the code was in my property info from the time I signed up for service) 2) "one of my guys told me he did it" (spoiler alert, he didn't) and 3) "Your dog was in the yard" (ok, but can you not tell me you're here so I can get him inside?). Apparently they do not know how to look at my property info or ring the doorbell and ask me (I work from home 24/7) or send a message. They all just left and charged me full price. I have never had any warning they were coming to make sure my dog was inside so I had no idea there was an issue. This is unacceptable. My backyard has not been mowed in 5 weeks now and I'm hosting 50 people at my home next week. Im hiring my old lawn service back that is nearly 4 times the price but they are at least reliable and honest. I'm attaching a photo of my back yard. I have not received any of the refunds promised and I will be disputing the charges with my credit card.

This company has a serious accountability problem. I have had 3 crews post that they completed an incomplete job. Why do they not have to take photos proving they did the work? Cool in concept but there are some serious issues these people need to work on so that the customers aren't the ones jumping through hoops holding their employees accountable for the shoddy work and incompetency. This is seeming more and more like a scam. I would not recommend this to anyone.

I am new to NC and just purchased a home. I used Lawn Starter and Levi and his crew did an amazing job. Neat clean and professional. I will continue to use their services.

Did a good lawn cutting, and went above and beyond duty by cleaning debris in my driveway from a palm tree damaged from a recent storm

They are so easy to use and the crew that does my lawn is wonderful. They even noticed that my lawn didn't need to be mowed due to the heat and discussed skipping one service date so that my grass wouldn't burn up. Highly recommend Lawn Starter.

Using LawnStarter is easy and stress-free. I can get my lawn taken care of on a regular schedule without having to call around for service when it needs mowing, and can easily make changes through the app. It's more expensive than the local teenager, but far more dependable and simpler.

They did a very good job on my grass today and would recommend them grass cutting for your lawn. The

I've been using this service ever since I moved into my new home. With my work schedule, it's hard to find time to keep my yard looking great on my own. LawnStarter & Jack have been phenomenal! A+ work every single time!

Very pleased so far with Lawn Starter and Steven our gardener. Hope to continue to use for a long time.

LawnStarter is great and so easy to use! Chase did an amazing job on my lawn and was so friendly too.

Husband and I got behind on our weeding and within a month our yard was full of hundreds of six foot tall monster plants., it was like fighting Audrey II in the full heat of July and still not making a dent! Felix and his crew are life savers. The quote provided was fair, they arrived promptly and handled the whole overwhelming job within a few hours. Our front and back yards look beautiful and brand new, I can't stop looking at them.

It looks thicker and greener since Bruce and his team have been cutting it. I like that I can skip a cut in the app as well as add extra services. Consistent, quick, thank you!

John was very professional during our first service, answered any questions I had. There was an additional quote I needed for grading and it was provided same day. The yard look great and I am happy with now this being the second mow and upkeep appointment.

The lawn looks perfect! You definitely should use this service. They take care of everything and know how to deal with your lawn during any season of the year.

The lawn pro we were assigned missed several scheduled appointments without notifying us. When I contacted the support team, I was assigned a new lawn pro and given another appointment. No one showed up for that appointment either. We've been without lawn care for almost one month and the company requires you to pay for 3 cuts whether or not the service is poor quality or if the lawn pro is a no-show! My grass is high and the yard looks terrible! I regret doing business with Lawn Starter. Never again.

Always on time and does a great job. Provides quick and very fair quotes on additional yard work. Definitely recommend the service.

I can always count on Brandon to do an excellent job on my somewhat difficult lawn. He's always easy to communicate with flexible. I would highly recommend.

I am a first time user of LawnStarter and have been very pleased with the service provided by Carlos. He is always on time and does a fantastic job taking care of our property. I really appreciate the care he takes in providing services.