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LawnStarter Reviews Summary
The overall reputation of LawnStarter is marred by significant customer dissatisfaction, primarily stemming from unreliable service, communication failures, and inadequate customer support. Many reviews highlight issues such as missed appointments, unexpected charges, and poor handling of service-related damages. While some customers report positive experiences with specific lawn care professionals, these instances are overshadowed by the company's inconsistent service and lack of accountability. The recurring themes of frustration and disappointment suggest a pressing need for LawnStarter to improve its operational transparency and responsiveness to enhance customer trust and satisfaction.
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Good customer service, the lawn looks great, and they offer other services beyond just lawn mowing. I got a quote for my hedges.
I had the pleasure of working with Javier for my lawn care needs, and I couldn't be happier with the results. Not only did he mow my lawn with expert care, but he also showed a genuine concern for the health and appearance of my yard.
Javier went above and beyond my expectations, taking the time to ensure that every inch of my lawn was perfectly trimmed and groomed. He even took the time to answer my questions about lawn care and offered helpful tips on how to keep my yard looking its best.
What stood out to me the most about Javier was his attention to detail and his passion for his work. He truly cares about his clients and wants to make sure that they are completely satisfied with his services.
Overall, I highly recommend Javier for anyone in need of professional and reliable lawn care. With his expertise and dedication, you can trust that your yard will be in the best hands possible.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Brian. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
Hi,
We're very pleased with our service from LawnStarter (used for almost 2 years) and our lawn tech, Zack, communicates very well and is very efficient and reliable at his job. Highly recommended!
Thanks,
Bill and Angel
Hello! Thank you for your review, Bill and Angel! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!
Did a real good job.And affordable prices.And they get done so fast.Keep up the good work guys I will always call on LawnStarter!
We are so grateful for your review, Miranda! Thanks for sharing your rating with us and the community.
My yard looks great! This is an excellent service. I definitely recommend LawnStarter to anyone looking to maintain their lawn this summer.
On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Mitch.
My yard is very large and Matthew of MVP did a wonderful job! He had no problem with communicating with me. What they did was just what my yard needed, so I'm completely satisfied! I tried uploading a video but it wouldn't load. But the work was great!
Thank you so much for such a great review, Tina! We are happy to hear you liked your service with Matthew. The next ones will be just as great!
I decided to start using the service as I've started going back to school and I'm trying to save some time. Since starting with Lawn Starter Willam has been great at cutting, trimming and taking care of cutting some dead palms down for me. I'm grateful for the service and the work they provide in keeping my lawn looking great. Thank you for all you do
Thank you so much for the time to share your experience at LawnStarter, Zach. We take pride in knowing our customers are happy with their lawn mowing experience.
They came today for law mowing and they made a great job. Very quickly finished the mowing. Highly recommend them.
Thank you so much for the time to share your experience at LawnStarter, Hamid. We take pride in knowing our customers are happy with their lawn mowing experience.
Dakota and his crew always do a great job with my lawn but, I needed to get my trees trimmed. The instant quote was easy and accepted right away. Dakota & crew came to the rescue.
Wow, this is exactly what we like to hear, Robin. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
Corey did an outstanding job in removing the leaves in my yard. His work is very neat! His work is as neat as the grass cutting services.
Thank you for taking the time to share this positive rating, Marilyn! We will make sure to share this with our team to let them know to keep up the amazing work! Thanks, again!
Since I've been with the guys they have not missed a appointment and each and every time they come out the yard looks great thank you guys I've been with them for about 3 months
Hi John, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Hey Neighbors! I'd like to recommend LawnStarter for your lawn care and maintenence needs for anyone looking. Use my link and we both save! http://lwns.co/oe4UIH/*******
Thank you for the recommendation, Rebecca!
Since I started to work with Alen I have been satisfied with his work and the communication. He keeps me informed of my scheduled services and offers additional services to improve my lawn. I like that the app and text messages are efficient.
Hello! Thank you for your review, Orlando! We are very happy to hear that you are satisfied with the service of Alen and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!
Tracy did a excellent job on my front lawn and trimming the bush down. He cleaned up all the trimmings and left my front yard neat and tidy
I highly recommend Tracy to do your lawn car
Wow, this is exactly what we like to hear, Dominique. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
Very capable and takes pride in his work. Makes sure that you are satisfied with his work.Easy to communicate with.
Hi Ernest, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
It was perfect, even with leaving the mulched leaves in the the ditch as nutrients. I used to service this same lawn in '07, and warren does it to the "T", like I used to do.
Also, did not run over lighting, the last guy we had did that each time he cut it, we are thankful for that because all you have to do is go slow and around so. We included a twenty five percent tip and hope to continue to use warren and his services for his new schedule he sent us. he does it the way it should be done, the way I did it in '07, Thomas
Thanks for reviewing Warren’s lawn care work, Thomas! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.
Ryan has been maintaining our lawn for a few years. He's always super accommodating and phenomenal!
We are so grateful for your review, Dawn! Thanks for sharing your rating with us and the community.
William does a great job and is reliable. This time of year the grass doesn't grow very fast but he does a good job of trimming and keeping my yard looking manicured.
It is delightful to hear such positive words and it’s always a pleasure to serve you, Vicky!
Kassandra and her husband (lawn starter) do great work. They never disappoint. Love love love love my lawn crew!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Renee. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
Easy service to use - especially when it comes to scheduling/rescheduling. My assigned lawn service company is communicative, respectful, and fast!
Great to supplement your own yard work... give yourself a break from the yard on occasion and support a local business at the same time. Afterall, isn't your time worth the cost of the service? I know mine is... there is other stuff I would rather be doing than edging and mowing... lol. Luckily, there are people out there that are happy to help me out and give me my time back.
On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Denise.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Stephen.