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LawnStarter Reviews Summary
The overall reputation of LawnStarter is marred by significant customer dissatisfaction, primarily stemming from unreliable service, communication failures, and inadequate customer support. Many reviews highlight issues such as missed appointments, unexpected charges, and poor handling of service-related damages. While some customers report positive experiences with specific lawn care professionals, these instances are overshadowed by the company's inconsistent service and lack of accountability. The recurring themes of frustration and disappointment suggest a pressing need for LawnStarter to improve its operational transparency and responsiveness to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Our lawn cutter dale done a great job I would highly recommend lawnstarter service for all your lawn care needs
On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Willy.
Quick and thorough. Everything was clean and tidy in my yard. I usually do things myself but this was worth every penny!
Thank you so much for taking the time to share your experience at LawnStarter, Kathleen. We take pride in knowing our customers are happy with their lawn mowing experience.
Nathaniel did a good job. Thank you. However, I think anticipating rain delayed the service. I think the job should have been done sooner. At the end of the day my lawn was done well and I would recommend Lawn Starter to others.
Thank you so much for such a great review, Sheryl! We are happy to hear you liked your first service. The next ones will be just as great!
Setting up my service with the app was easy and and only took a few minutes. As soon as I was finished, I heard from Samuel, my lawn care specialist. He was great at communicating with me, showed up on our agreed upon date and time, and did a spectacular job! He went above and beyond and and left my lawn looking amazing! I highly recommend this company and, very specifically, Samuel!
Thanks for reviewing your pro’s lawn care work, Tiffany! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.
On time, professional, friendly and excellent work. I've only had one mowing so far but they did a great job!
Thank you so much for such a great review, John! We are happy to hear you liked your first service. The next ones will be just as great!
Matthew did a great job servicing my lawn he took his time wasn't rushing and he was very observing of the property making sure nothing was left behind.Thanks for the great service!
We are grateful for your review, Antuan! You inspire us to achieve more!
Came in a did exactly what was needed. Was very kind and finished up quickly. I would highly reccomend her for lawn service.
Hello Cholo, glad to hear from you how happy our service turned out.
Eugenio and his team (Eagles Lawn Care and more) did an excellent job mowing our lawn. They were fast, friendly, and efficient. I highly recommend LawnStarter for your lawn mowing needs!
Thank you so much for such a great review, Staci! We are happy to hear you liked your first service. The next ones will be just as great!
The service professional was great and answered all my questions. He gave suggestions on how we can make our yard look even better.
We are so grateful for your review, Syed! Thanks for sharing your rating with us and the community.
Courteous and attentive staff. Jack was able the come take care of my lawn ahead of schedule. I am so thankful that he did. My lawn looks great!
Thank you so much for such a great review, Kathy! We are happy to hear you liked your first service. The next ones will be just as great!
I looked them up to get a quote and was don't I'm a matter of minutes. I believe they were supposed to come out on Thursday and actually came a day earlier and did a great job
Hi Keith, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
LawnStarter makes lawn maintenance easy. I love that you don't need to be at home to pay someone. We had Jacob who did an excellent job with the mowing and trimming the edges of our yard. I highly recommend this service.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Patricia. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
Steve did an awesome job mowing, edging and blowing off our driveway and patio…we really appreciate it as it would have been difficult for us to do. Photos next time! Blessings!
Tari, we'll be sure your praise reaches Steve! Thanks for taking the time to support LawnStarter with your kind review, we truly appreciate it.
Patrick did an amazing job on my lawn, it was beautiful after he finished, I look forward in working with him in the future.
Thank you for choosing our company to address your lawn concerns, Renee. We appreciate your business and positive review. Thank you.
Thanks to Motivational Landscaping my yard looks great. I can't wait to work with them on making my yard the best looking lawn on my road.
Hi, Patricia. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.
Jacob showed up on time professional polite with very good energy. Understood everything that was expected and delivered in a fast manner. A very satisfied customer thank you
Hi Yinny, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Lawn Starter found someone to mow my lawn on short notice and they did a fantastic job at a very reasonable price.
Hi, Brian. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.
Troy did a nice job with my lawn. He kept me informed and cut it low as requested look forward to by weekly service.
Thank you for choosing our company to address your lawn concerns, John. We appreciate your business and positive review. Thank you.
Was very attentive and courteous and took pride in his work and I would recommend him to anyone seeking lawn care services
Hi, Tony. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Jean. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!