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Laser Co

4.6

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From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 13 days

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1,050 reviews

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Australia
1 review
0 helpful votes
Follow Michael W.
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Well my phone had issues initially, but otherwise the website was great. Received the parcel rather quickly considering the $#*! going on with Aus Post.

Date of experience: January 11, 2023
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Michael.

Australia
1 review
0 helpful votes
Follow Cora N.
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Easy transaction thank you
January 10, 2023

Easy transaction thank you. Regarding the courier, I thought I'd stated leave the parcel at the property, but they did not do so at first, so the delivery took several days to succeed. Couriers Please were difficult to reach - I never managed to in the end.

Date of experience: January 9, 2023
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Cora.

Australia
1 review
0 helpful votes
Follow Dianti O.
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Great communication from the team
December 22, 2022

Great communication from the team - Prompt reply and helpful.

Date of experience: December 21, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Dianti.

Australia
1 review
0 helpful votes
Follow Mikayla E.
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I like how I kept getting reminders that my shipping was arriving soon, it made me feel like my parcel was being taken care of and I had no worry about it getting lost or forgotten.

Date of experience: December 21, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Mikayla. Look forward to serving you again.

Australia
1 review
0 helpful votes
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Fast shipping and easy to order
December 19, 2022

Fast shipping and easy to order. Good prices too! Can definitely recommend

Date of experience: December 19, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Jamie.

Australia
1 review
0 helpful votes
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Lost my remote so needed a new one
December 19, 2022

Lost my remote so needed a new one. Found it directly and it was a Great price. Fast delivery and great service.

Date of experience: December 19, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Azza.

Australia
1 review
0 helpful votes
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Fast reliable service
December 19, 2022

Fast reliable service. Kept in touch with me all the way

Date of experience: December 18, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Anthony.

Australia
1 review
0 helpful votes
Follow Keith C.
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Very quick dispatch and kept me informed every step of the way

Date of experience: December 15, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Keith!

Australia
1 review
0 helpful votes
Follow Guillaume H.
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An estimated time of delivery before purchasing would be good.
When the delivery time was changed from the date set at the time of purchase, then the communication was too slow and the instructions to change the delivery date was ignored. The delivery was made when we were away. It was very lucky that the package was still in front of our door 24 hours later, when we returned home!

Date of experience: December 11, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Guillaume.

Australia
1 review
0 helpful votes
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Easy and very quick
December 9, 2022

Easy and very quick
Very good communications.
I'm a happy customer.

Date of experience: December 8, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Jim.

Australia
1 review
0 helpful votes
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Very happy with the purchase!
December 8, 2022

Very happy with the purchase! And it was sent and delivered very quickly

Date of experience: December 8, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Megan.

Australia
1 review
0 helpful votes
Follow Patricia T.
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Easy to purchase online however I can"t rate the experience when the item has not been delivered.

Date of experience: December 7, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Patricia. Your order should be dispatched tomorrow and a tracking # will be sent to your registered email. You can always reach out to us at [email protected]

Australia
1 review
0 helpful votes
Follow Lisa V.
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Great to find what I need!
December 7, 2022

Great to find what I need! And lots to choose from, thank you

Date of experience: December 7, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Lisa.

Australia
1 review
0 helpful votes
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Easy to navigate website, extensive product range and easy online shopping

Date of experience: December 6, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, John.

Australia
1 review
0 helpful votes
Follow Rod F.
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Went very well saw what I wanted placed the order and they got delivered. Pretty simple really. The product looks good to boot they should go down well Christmas Day

Date of experience: December 5, 2022
Punit K. — Laser Co Rep
over a year old

Great to read your feedback, Rod. Looking forward to serving you again in the future.

Australia
1 review
0 helpful votes
Follow serena J.
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My experience was easy and hassel free I ordered online and it was quick to be dispatched and delivered
Thank you so much

Date of experience: December 5, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for taking the time to leave a 4-star review. We are thrilled to hear that your experience with us was easy and hassle-free, from placing your order online to receiving it quickly. We appreciate your kind words and are happy to have met your expectations.

We are also pleased to hear that you chose Laser as a brand you trust. We strive to deliver the best possible products and services to our customers, and we are grateful for your support.

If there is anything else we can do for you, please do not hesitate to let us know. Thank you again for your order and for your review.

Australia
1 review
0 helpful votes
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Easy to purchase, easy to make payment, and quick delivery. The packaging was new and the item was as described. Great experience.

Date of experience: November 29, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Eileen.

Australia
1 review
0 helpful votes
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It was so easy to choose and purchase products from the Laser Co website.
I received the goods within 2 days.

Date of experience: November 28, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Robert.

Australia
1 review
0 helpful votes
Follow Christa G.
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Great thanks!
November 29, 2022

Great thanks! Happy with the item
And the time of shipping. Thanks again.

Date of experience: November 28, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your great feedback, Christa.

Australia
1 review
0 helpful votes
Follow April V.
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Great service, fast delivery!
November 27, 2022

Great service, fast delivery! Impressed with communication.

Date of experience: November 27, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your lovely feedback, April. Look forward to serving you again.