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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

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20,513 reviews

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Minnesota
1 review
0 helpful votes
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Delighted With Vanity Light
February 6, 2025

I purchased a Kichler vanity light from LampsPlus. It was affordable, high quality and promptly shipped. My electrician complimented me on my fixture. I am very pleased with LampsPlus!

Date of experience: February 5, 2025
Amira T. — Lamps Plus Rep
over a year old

We love hearing that you are satisfied with your purchase, thank you for the feedback!

California
1 review
0 helpful votes
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Love the lamps
February 5, 2025

The lamps are beautiful and I love the night light dim feature.

Date of experience: February 5, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for shopping with us! We hope you visit our site again soon.

New York
1 review
0 helpful votes
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This faux silk shade looks great
February 5, 2025

I had an original silk shade on an antique lamp for many yrs. I replaced it with this faux silk shade that is the exact same shape and it looks great. Can't tell the difference

Date of experience: January 15, 2025
Amira T. — Lamps Plus Rep
over a year old

We're so glad to hear that you are satisfied with your faux silk shade!

California
1 review
0 helpful votes
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Quick Response
February 4, 2025

Upon installation of a new fan, my electrician notified me that the fan motor did not work. I notified Lamps Plus and they promptly sent me a new fan, which was then successfully installed.

Date of experience: March 10, 2025
Amira T. — Lamps Plus Rep
over a year old

We are so glad to see you be a returning customer, we value your feedback.

Florida
1 review
0 helpful votes
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High Quality and Selection
February 4, 2025

I stumbled across Lamps Plus while looking for exterior garage lights. Got them and moved on to interior lighting. They have a great selection and reasonable pricing. Shipping is always quick and instructions are easy to follow from the manufacturer. My last purchase was high quality and S is not your box store lighting,. Lamps Plus has a large variety of every kind of light and ceiling fan imaginable!

Date of experience: February 4, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we appreciate you shopping with us again!

Colorado
1 review
0 helpful votes
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Purchase
February 3, 2025

My experience was uneventful and no problems, it was shipped fine.

Date of experience: December 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad to hear that your order went smoothly! We hope you enjoy your purchase.

New Hampshire
1 review
0 helpful votes
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Adequate product.
February 3, 2025

The lamps is as specified, but the finish of the shade is sloppy. The lamp came packed in a lot of styrofoam, which is a burden to me and to the environment.

Date of experience: February 3, 2025
Tiffani M. — Lamps Plus Rep
over a year old

Thank you for your feedback it's important to us we delivery quality products and ensure they travel safety to arrive in perfect condition. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. You may find this type material breaking up quickly with packages received from other retailers as well. Please accept our apology for any inconvenience this may have caused. If the lamp doesn't work out for your needs please contact us for assistance with a return at 877-704-2425 or email us at [email protected] with your order number.

North Carolina
1 review
0 helpful votes
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Dining room light
February 2, 2025

Great product selection. Dining room lamp purchased overpriced for what was received and quality of materials. Lamp looks great but price should have been $50-$75.00 less

Date of experience: February 2, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for providing your feedback, we value your insight.

Illinois
2 reviews
0 helpful votes
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Gorgeous, quality fixture.
February 2, 2025

I purchased this chandelier to match my foyer fixtures. It is stunning. The deliver was quick and I love that it came with the bulbs.

Date of experience: February 1, 2025
Amira T. — Lamps Plus Rep
over a year old

We hope you love your new chandelier! Thank you for the feedback.

Arizona
1 review
0 helpful votes
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Our Go To Place for Lighting
February 1, 2025

Fixtures are well packaged, arrived intact, quick order fulfillment. This is our 6th fixture from Lamps Plus. Have shopped in store and online and both experiences have been great.

Date of experience: February 1, 2025
Amira T. — Lamps Plus Rep
over a year old

We are so glad to be your go-to for light fixtures. Thank you!

Florida
1 review
0 helpful votes
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Beautiful. I always use Lamps PlusExtremely well packed-I NEVER saw anything like that. Beautiful. I always use Lamps Plus

Date of experience: January 31, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for continuing to shop with us, we value your feedback!

Ohio
1 review
0 helpful votes
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Very Pleased With My Lights
January 30, 2025

Your site was very easy to navigate & gave me a lot if information. Your lighting is top quality & I had a lot to choose from. The order process is very efficient & my delivery was speedy.

Date of experience: March 3, 2025
Amira T. — Lamps Plus Rep
over a year old

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Arizona
1 review
0 helpful votes
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Great selection of products and easy to navigate and order. Also, called store with a question that was answered; very helpful.

Date of experience: March 1, 2025
Amira T. — Lamps Plus Rep
over a year old

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Tennessee
1 review
0 helpful votes
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Beautiful lamps at reasonable prices
January 28, 2025

We ordered four glass lamps and they are beautiful! The colors are amazing. They were well packed and we had no issues with delivery. Wonderful experience and highly recommend.

Date of experience: January 28, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we hope you love your lamps!

Pennsylvania
2 reviews
0 helpful votes
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Excellent!
January 28, 2025

Great selection of lamps with good prices. Fantastic sale prices. Quality exceeded expectations.

Date of experience: March 1, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for your feedback and for shopping with us!

California
1 review
0 helpful votes
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Simple and beautiful
January 27, 2025

Easy to search and find the perfect lamp. Great selection and designs plus reasonable prices.

Date of experience: February 28, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

Rhode Island
1 review
0 helpful votes
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Great Experience
January 27, 2025

Everything I ordered came quickly and just as described on the website. I was happy to get a deal on the products and would order from this store again :)

Date of experience: December 18, 2024
Amira T. — Lamps Plus Rep
over a year old

We're so glad to hear about your positive experience! We hope you enjoy your purchase.

California
1 review
0 helpful votes
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Love the uplight effect!
January 27, 2025

I am now "uplighting" two areas in my home where I have tall houseplants. It looks fabulous!

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Not very well made.
January 26, 2025

I don't understand why it took so long to to change from a clear PLASTIC insert to to frosted (acrylic) PLASTIC insert. The screws are plastic, the inserts for the screws that anchor it to the post are plastic,which stripped while tightening them enough to keep it stright.

Date of experience: January 26, 2025
Tiffani M. — Lamps Plus Rep
over a year old

Thank you for your feedback Daniel. We're sorry to hear you experienced issues during assembly. If any assistance is needed, please contact us and we're happy to connect you with our product specialist.

South Carolina
1 review
0 helpful votes
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The lamps are nice and heavy duty I was disappointed by the actual color of the glass lampshades-seemed much darker that the picture in the site. Also the shades should be a little longer to hide the glare of the lamp. I was going to return but we had already thrown out the packaging. I have always been pleased with the service and quality from Lamps Plus.

Date of experience: February 27, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.