Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a Kichler vanity light from LampsPlus. It was affordable, high quality and promptly shipped. My electrician complimented me on my fixture. I am very pleased with LampsPlus!
The lamps are beautiful and I love the night light dim feature.
Thank you for shopping with us! We hope you visit our site again soon.
I had an original silk shade on an antique lamp for many yrs. I replaced it with this faux silk shade that is the exact same shape and it looks great. Can't tell the difference
We're so glad to hear that you are satisfied with your faux silk shade!
Upon installation of a new fan, my electrician notified me that the fan motor did not work. I notified Lamps Plus and they promptly sent me a new fan, which was then successfully installed.
We are so glad to see you be a returning customer, we value your feedback.
I stumbled across Lamps Plus while looking for exterior garage lights. Got them and moved on to interior lighting. They have a great selection and reasonable pricing. Shipping is always quick and instructions are easy to follow from the manufacturer. My last purchase was high quality and S is not your box store lighting,. Lamps Plus has a large variety of every kind of light and ceiling fan imaginable!
Thank you for the feedback, we appreciate you shopping with us again!
Glad to hear that your order went smoothly! We hope you enjoy your purchase.
The lamps is as specified, but the finish of the shade is sloppy. The lamp came packed in a lot of styrofoam, which is a burden to me and to the environment.
Thank you for your feedback it's important to us we delivery quality products and ensure they travel safety to arrive in perfect condition. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. You may find this type material breaking up quickly with packages received from other retailers as well. Please accept our apology for any inconvenience this may have caused. If the lamp doesn't work out for your needs please contact us for assistance with a return at 877-704-2425 or email us at [email protected] with your order number.
Great product selection. Dining room lamp purchased overpriced for what was received and quality of materials. Lamp looks great but price should have been $50-$75.00 less
Thank you for providing your feedback, we value your insight.
I purchased this chandelier to match my foyer fixtures. It is stunning. The deliver was quick and I love that it came with the bulbs.
We hope you love your new chandelier! Thank you for the feedback.
Fixtures are well packaged, arrived intact, quick order fulfillment. This is our 6th fixture from Lamps Plus. Have shopped in store and online and both experiences have been great.
We are so glad to be your go-to for light fixtures. Thank you!
Beautiful. I always use Lamps PlusExtremely well packed-I NEVER saw anything like that. Beautiful. I always use Lamps Plus
Thank you for continuing to shop with us, we value your feedback!
Your site was very easy to navigate & gave me a lot if information. Your lighting is top quality & I had a lot to choose from. The order process is very efficient & my delivery was speedy.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Great selection of products and easy to navigate and order. Also, called store with a question that was answered; very helpful.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
We ordered four glass lamps and they are beautiful! The colors are amazing. They were well packed and we had no issues with delivery. Wonderful experience and highly recommend.
Thank you for the feedback, we hope you love your lamps!
Great selection of lamps with good prices. Fantastic sale prices. Quality exceeded expectations.
Thank you for your feedback and for shopping with us!
Easy to search and find the perfect lamp. Great selection and designs plus reasonable prices.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Everything I ordered came quickly and just as described on the website. I was happy to get a deal on the products and would order from this store again :)
We're so glad to hear about your positive experience! We hope you enjoy your purchase.
I am now "uplighting" two areas in my home where I have tall houseplants. It looks fabulous!
I don't understand why it took so long to to change from a clear PLASTIC insert to to frosted (acrylic) PLASTIC insert. The screws are plastic, the inserts for the screws that anchor it to the post are plastic,which stripped while tightening them enough to keep it stright.
Thank you for your feedback Daniel. We're sorry to hear you experienced issues during assembly. If any assistance is needed, please contact us and we're happy to connect you with our product specialist.
The lamps are nice and heavy duty I was disappointed by the actual color of the glass lampshades-seemed much darker that the picture in the site. Also the shades should be a little longer to hide the glare of the lamp. I was going to return but we had already thrown out the packaging. I have always been pleased with the service and quality from Lamps Plus.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


We love hearing that you are satisfied with your purchase, thank you for the feedback!