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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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We bought this acrylic lamp because we love the style. However, the base part (with the cord running through) was not attached and there's apparently no way to snap it together. We had ordered this lamp before several months ago and LampsPlus was very generous with their return policy. However, I think the entire shipment must have been this way. So, it's our fault this time for ordering again.
Great very easy shopping but the shipping was horrible everything arrived broken.
Hi - we apologize for items in your order arriving damaged. We do pack designs securely for shipping, but at times damage can occur. If you contact our customer service team they will get replacements out to you ASAP.
We got our light fixture quickly. Installation was easy and the light looks beautiful in our room.
Satisfied with ordering and delivery process.
Cheers
Was not aware there would be significant assembly required when I ordered. Other than that it's great!
Easy to find what I was looking for and super easy checkout with free shipping as well!
The item is delivered, but won't be installed for another week or two
Lamp arrived in a timely manner and looks nice and works!
Shopping experience easy, lamps were a great value. They shipped quickly and look great in our family room! Thank you!
With ongoing demolition in my bathroom, these beautiful pendants have not yet been installed, but I expect complete satisfaction. I am excited to see them hanging!
One of the four lamp shades was broken during shipping; Luckily we only needed 3
Hi - we apologize for the damaged shade. We do our best to securely pack our designs, but sometimes damage does occur. If you contact our customer service team they will be happy to ship you a replacement. Thank you for the comments.
We love our tiffany lamp - very good quality. Exactly as described online. Ordering was a breeze and it arrived incredibly fast. This is the third lamp wee have purchased from Lamps Plus. Very happy with each purchase.
Great selection - wonderful quality. We are really happy with the two lamps we previously purchased and know this next one will be just as beautiful
We ordered them. They showed up quickly. We had them installed. We flipped the switch. They lighted up.
Hi - thank you for the comments, and thank you to your wife for choosing the lamps. We hope you enjoy them and thank you for the comments.
I ordered my lamps and they came quickly and packaged nicely! With a few minutes to unpack and fix the shades on, they were shining bright and ready to be set in the bedroom to complete my decor.
Hi - we hope you enjoy your new lighting, and thank you so much for the comments and rating.
I have always loved this retailer. The shopping was easy the delivery was efficient and the item was installed very well.
Thanks so much for the kind words. We appreciate your business and your comments!
Everything was easy about the process and I was satisfied!
Glad to hear it. Please let us know if you have any questions about your purchase. Thank you!
So many options with the ability to sort based on needs and wants makes shopping so much easier!
Hi - thank you for the feedback and input, we appreciate it.
So many options with the ability to sort based on needs and wants makes shopping so much easier!
Enjoy being able to view a wide selection of ceiling fans before selecting the perfect one. Great prices is also a plus
Easy internet. Waiting to see how merchandise is. Just got lamp shades today like them
Please see above comment.at this time it's poor because it will be difficult to return.
Hi - many of our designs ship the same day, so we may have already packed and shipped out your design before you attempted to cancel it. If you reach out to our customer service team they will be able to tell you the status of your order and help you place an order for the correct sized item you wanted. Thank you for the comments.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katy - We are sorry to hear your items arrived in less than optimal condition. Your satisfaction is our top priority and we will be more than happy to assist you in resolving this matter. After revewing the orders we found two orders tha lamp you mentioned is on. If you still need assistance on the lamp or wish to send it back please contact us directly and we will be more than happy to assist you. We do apologize for any inconveneince.