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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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I am waiting on fan to be delivered. All other items have been received
Lots of selection, very nice designs. Easy to order.
Lots of selection, very nice designs
Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback
Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback
I love our new table lamp, but the lamp shade has noticeable imperfections. I spun the shade around to hide the flaws, otherwise I would have returned it.
My order arrived quickly, have not installed the lights yet but soon.
Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!
Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!
Super fast delivery and the lamp we bought is beautiful and very good quality.
Great prices! Great selection. We had a major rebuild here & I replaced old fans with lovely sculptural fans. Now we get compliments on our ceiling fans! N = 4.
Always wanted a polished brass lamp with a black shade. So classy. Really enjoying my purchase
The ordering process is quick and easy. It's the site to go to for lighting!
Love my new chair. Exactly what I wanted. Fits in my room perfectly.
Thank you for your comments; enjoy your new chair!
Open Box Item... NEW! No issues. Delivered tow days before estimated
The lamp arrived with a warning on the outside of the box. Essentially it said not to use it wiith aluminum wiring! We have an old house with aluminum wiring. I'm very disappointed.
Hi - we are not sure what design you are referencing, or why there would be that message on the box, but if you contact our customer service team they will be able to research the design and help you out.
I found what I wanted very quickly after being on other sites forever.
The installation for this item was extremely difficult, due to the design. The cross bar drilled holes did not line up with the holes on the lamp base, and it also does not allow the lamp to have a tight fit to the ceiling. Also, the design at the base and the glass lamp are poor, as you can't put the tiny screws into the slots due to the lamp being in the way! I will leave the one installed lamp on the ceiling, but I want to return the second one. Beautiful lamp, however.
Hi - if you contact us we can troubleshoot the difficulties you are having and help you out.
So far so good. All the items I've ordered have been perfect. Just one slight problem. The "ring" that should have been included with my floor lamp is missing
Great and a pleasure to shop on line and get what you expected.
Ok so far, too soon to know. Advertised bronze finish is just good quality brown paint.
Hi - not sure which design you are referring to, but many do have a finish and are not actually bronze. If the design is not to your liking we can help you find alternate designs. Just contact our customer service team and they can assist you.
Placed order received 2 lamps and installed the same day, very easy.
Great to hear. Thank you for the comments and we hope that you enjoy your new lighting.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Hi - if the shade arrived with flaws we will be happy to replace it for you. Just contact our customer service team and they will help you out.