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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

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20,518 reviews

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Florida
1 review
0 helpful votes
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I am waiting on fan to be delivered. All other items have been received

Date of experience: September 5, 2021
Oregon
1 review
0 helpful votes
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Terrific selection
September 5, 2021
Updated review

Lots of selection, very nice designs. Easy to order.

Date of experience: September 4, 2021

Lots of selection, very nice designs
August 27, 2021
Previous review

Lots of selection, very nice designs

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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Tunley fan
September 5, 2021

Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback

Date of experience: September 4, 2021
Florida
2 reviews
0 helpful votes
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Tunley fan
September 5, 2021

Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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Not Quite 5 Stars
September 4, 2021

I love our new table lamp, but the lamp shade has noticeable imperfections. I spun the shade around to hide the flaws, otherwise I would have returned it.

Date of experience: September 4, 2021
John B. Lamps Plus Rep
over a year old

Hi - if the shade arrived with flaws we will be happy to replace it for you. Just contact our customer service team and they will help you out.

Washington
1 review
0 helpful votes
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Fast shipping
September 4, 2021

My order arrived quickly, have not installed the lights yet but soon.

Date of experience: September 4, 2021
Delaware
1 review
0 helpful votes
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NEW LAMP
September 4, 2021
Updated review

Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!

Date of experience: September 4, 2021

Fast
August 28, 2021
Previous review

Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
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Happy Customer
September 4, 2021

Super fast delivery and the lamp we bought is beautiful and very good quality.

Date of experience: September 4, 2021
Maine
2 reviews
0 helpful votes
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Terrific Lighting/Fans
September 4, 2021
Updated review

Great prices! Great selection. We had a major rebuild here & I replaced old fans with lovely sculptural fans. Now we get compliments on our ceiling fans! N = 4.

Date of experience: September 4, 2021

Great prices!
August 27, 2021
Previous review

Great prices!

Date of experience: August 27, 2021
South Carolina
1 review
0 helpful votes
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Satisfactory order
September 4, 2021

Always wanted a polished brass lamp with a black shade. So classy. Really enjoying my purchase

Date of experience: September 4, 2021
Wisconsin
1 review
0 helpful votes
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Very happy with the lamps!
September 4, 2021

Styrofoam made such a mess! Too much clean up. Bad

Date of experience: September 3, 2021
Kentucky
1 review
0 helpful votes
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Lamplighter
September 3, 2021
Updated review

The ordering process is quick and easy. It's the site to go to for lighting!

Date of experience: September 3, 2021

Quick and easy
August 25, 2021
Previous review

Quick and easy

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Desk chair
September 3, 2021

Love my new chair. Exactly what I wanted. Fits in my room perfectly.

Date of experience: September 3, 2021
John B. Lamps Plus Rep
over a year old

Thank you for your comments; enjoy your new chair!

Pennsylvania
1 review
0 helpful votes
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Open Box Item... NEW! No issues
September 3, 2021

Open Box Item... NEW! No issues. Delivered tow days before estimated

Date of experience: September 3, 2021
Washington
2 reviews
0 helpful votes
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Do Not Use This Fixture
October 3, 2021
Updated review

The lamp arrived with a warning on the outside of the box. Essentially it said not to use it wiith aluminum wiring! We have an old house with aluminum wiring. I'm very disappointed.

Date of experience: September 2, 2021
John B. Lamps Plus Rep
over a year old

Hi - we are not sure what design you are referencing, or why there would be that message on the box, but if you contact our customer service team they will be able to research the design and help you out.


I found what I wanted very quickly after being on other...
August 27, 2021
Previous review

I found what I wanted very quickly after being on other sites forever.

Date of experience: August 26, 2021
California
2 reviews
0 helpful votes
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Installation
September 3, 2021

The installation for this item was extremely difficult, due to the design. The cross bar drilled holes did not line up with the holes on the lamp base, and it also does not allow the lamp to have a tight fit to the ceiling. Also, the design at the base and the glass lamp are poor, as you can't put the tiny screws into the slots due to the lamp being in the way! I will leave the one installed lamp on the ceiling, but I want to return the second one. Beautiful lamp, however.

Date of experience: September 2, 2021
John B. Lamps Plus Rep
over a year old

Hi - if you contact us we can troubleshoot the difficulties you are having and help you out.

Ohio
2 reviews
0 helpful votes
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Great company to deal with
September 3, 2021

So far so good. All the items I've ordered have been perfect. Just one slight problem. The "ring" that should have been included with my floor lamp is missing

Date of experience: September 2, 2021
Illinois
1 review
0 helpful votes
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It is gorgeous more then I expected.
September 3, 2021

Great and a pleasure to shop on line and get what you expected.

Date of experience: September 2, 2021
New Hampshire
1 review
0 helpful votes
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Just paint
September 2, 2021
Updated review

Ok so far, too soon to know. Advertised bronze finish is just good quality brown paint.

Date of experience: September 2, 2021
John B. Lamps Plus Rep
over a year old

Hi - not sure which design you are referring to, but many do have a finish and are not actually bronze. If the design is not to your liking we can help you find alternate designs. Just contact our customer service team and they can assist you.


Ok so far, too soon to know
August 26, 2021
Previous review

Ok so far, too soon to know

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Great value
September 2, 2021

Placed order received 2 lamps and installed the same day, very easy.

Date of experience: September 2, 2021
John B. Lamps Plus Rep
over a year old

Great to hear. Thank you for the comments and we hope that you enjoy your new lighting.