Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lamps Plus

Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
grey stargrey stargrey stargrey stargrey star

Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

Instant Feedback

20,517 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Leon P.
Unfollow Leon P.
Share Review
Report Review

Too small for our use.
September 7, 2021

The ordering process and delivery were great. Unfortunately, the size of these outdoor lights was too small. I am returning the fixtures and looking for larger ones.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Love our lamps
September 7, 2021
Updated review

Great pricing for beautiful lamps, Lamps Plus always has superior products

Date of experience: September 7, 2021

Great pricing
August 31, 2021
Previous review

Great pricing

Date of experience: August 31, 2021
Minnesota
1 review
0 helpful votes
Follow Bonnie X.
Unfollow Bonnie X.
Share Review
Report Review

So far excellent and service was quick and safely packed.

Date of experience: September 7, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for being a repeat customer, we hope to see you visit with us again soon!

New Hampshire
3 reviews
0 helpful votes
Follow Prudence S.
Unfollow Prudence S.
Share Review
Report Review

Found what I wanted quickly. Not happy with the size, but I'm going to try to make it work.

Date of experience: September 7, 2021
John B. — Lamps Plus Rep
over a year old

Hi - thank you for the comments. If you need help with what you ordered just let us know.


Found what I wanted and Boom!
August 31, 2021
Previous review

Found what I wanted and Boom!

Date of experience: August 31, 2021
Oklahoma
1 review
0 helpful votes
Follow Fran M.
Unfollow Fran M.
Share Review
Report Review

Nice
September 7, 2021
Updated review

So far so good! Unit has not been installed (yet), but we like what we see.

Date of experience: September 7, 2021

So far so good!
August 30, 2021
Previous review

So far so good!

Date of experience: August 30, 2021
California
1 review
0 helpful votes
Follow Julianne A.
Unfollow Julianne A.
Share Review
Report Review

Great customer service
September 7, 2021
Updated review

Easy too shop, many choices, good descriptions and I've always had great experiences with Lamps Plus. They have great choices and I've gotten 4 ceiling fans from them over the years

Date of experience: September 7, 2021

Easy too shop, many choices, good descriptions and...
August 31, 2021
Previous review

Easy too shop, many choices, good descriptions and I've always had great experiences with Lamps Plus

Date of experience: August 30, 2021
Pennsylvania
3 reviews
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Share Review
Report Review

I wanted to cancel
October 7, 2021

I was unable to cancel this order a few hours after placing it. I was told I could return it.

Date of experience: September 7, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for not being able to cancel your order. We do ship items quickly from our warehouse, so by the time you wanted to cancel your order had already been packed and shipped out on a truck. When you receive your order just contact us and we will arrange for it to be shipped back to us.

Florida
1 review
0 helpful votes
Follow Teresa Q.
Unfollow Teresa Q.
Share Review
Report Review

Great place to shop for a lamp.
September 7, 2021
Updated review

Nice selections. Easy transactions. Timely delivery. Lamp is as described. Responsive customer service.

Date of experience: September 7, 2021

Nice selections
August 31, 2021
Previous review

Nice selections. Easy transactions

Date of experience: August 30, 2021
Wisconsin
1 review
0 helpful votes
Follow Annette X.
Unfollow Annette X.
Share Review
Report Review

Arc Lamp
September 7, 2021
Updated review

Easy shopping and quick response from LampsPlus when we had a question.

Date of experience: September 6, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the feedback, thank you for sharing your shopping experience. Please let us know if you have any additional questions. Thanks again!


Easy shopping experience
August 28, 2021
Previous review

Easy shopping experience.

Date of experience: August 28, 2021
Maryland
2 reviews
0 helpful votes
Follow John U.
Unfollow John U.
Share Review
Report Review

Bright light
September 7, 2021
Updated review

It took a while, but I finally found a good and decent lamp.

Date of experience: September 6, 2021

It took a while, but I finally found a good lamp
August 30, 2021
Previous review

It took a while, but I finally found a good lamp.

Date of experience: August 30, 2021
Missouri
2 reviews
0 helpful votes
Follow Pamela P.
Unfollow Pamela P.
Share Review
Report Review

Kitchen light
September 6, 2021

Have not put the light up yet - but we like the way it looked when we ordered it

Date of experience: September 6, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Jo W.
Unfollow Jo W.
Share Review
Report Review

Great table, FAST delivery!
September 6, 2021
Updated review

Very good. Love the photos of the table AND the dimensions provided right with the photos.

Date of experience: September 6, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the kind words and the rating, thank you.


Very good
August 30, 2021
Previous review

Very good. Love the photos of the table AND the dimensions provided right with the photos.

Date of experience: August 30, 2021
Washington
1 review
0 helpful votes
Follow Deb N.
Unfollow Deb N.
Share Review
Report Review

Beautiful recliners
September 6, 2021

We ordered two recliners and they were delivered quickly and easy to set up. They look perfect and are super comfortable.

Date of experience: September 6, 2021
New Jersey
1 review
0 helpful votes
Follow L.A. S.
Unfollow L.A. S.
Share Review
Report Review

Happy
September 6, 2021

Excellent! Received product within a week. Quality was right on with price point.

Date of experience: September 6, 2021
New Mexico
1 review
0 helpful votes
Follow Julia F.
Unfollow Julia F.
Share Review
Report Review

So far so good!
September 6, 2021
Updated review

Love your lights, selections and quick shipping! The lights are easy to install and look great!

Date of experience: September 6, 2021

Love your lights, selections and quick shipping!
September 6, 2021
Previous review

Love your lights, selections and quick shipping!

Date of experience: September 6, 2021
Rhode Island
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Great color
September 6, 2021
Updated review

Ordered many times from here excellent service and quality products

Date of experience: September 6, 2021

Ordered many times from here excellent service and...
August 30, 2021
Previous review

Ordered many times from here excellent service and quality products

Date of experience: August 30, 2021
Michigan
1 review
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Share Review
Report Review

~ Reasonable ~
September 6, 2021

Selection is great with very accurate descriptions. Shipping is awesome, very fast. And the prices are reasonable.

Date of experience: September 6, 2021
Oregon
3 reviews
1 helpful vote
Follow STEPHEN S.
Unfollow STEPHEN S.
Share Review
Report Review

Repeat customer
September 6, 2021

This was our 3rd order. No issues at all. Products as advertised… just wish they were made in the USA!

Date of experience: September 5, 2021
Florida
1 review
0 helpful votes
Follow Jacqueline X.
Unfollow Jacqueline X.
Share Review
Report Review

Exceptional Service
September 6, 2021

The best service at the best prices. I will be placing all future orders for lighting with Lamps Plus because I have great confidence in their online ordering, shipping and returns service.

Date of experience: September 5, 2021
Arizona
1 review
0 helpful votes
Follow JAMES E.
Unfollow JAMES E.
Share Review
Report Review

Good but
September 5, 2021

1 light cover was broken and light was packaged properly!

Date of experience: September 5, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for this. We do try and pack our items securely for shipping, but damage does sometimes occur. If you have not already done so, please reach out to our customer service team and they will be able to help you out.