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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
When I click on a fixture I'm I tested in I want to be able to compare it to another one that seems to be on another page. Also, I want all similar fixtures together. The filters don't do a great job of filtering out the unwanted fixtures. So I kept going back and forth. Made me dizzy.
Excellent selection, the recommendations are spot on! I'm so happy with the quality of my lamp, I made the purchase due to the 5-star reviews. Beautiful, quality lamp!
The copper pendant lamp I purchased looks even better in person than on the website - can't wait to install it.
The process was simple once you have narrowed selection. The sort and select process is cumbersome to find the same model in different finishes. Once I ordered, it arrived on time and was relatively easy to install.
Simple once you have narrowed selection.
Fast delivery. Well packed lamp. Happy with purchase. Lamp in perfect shape.
I like the lamp and it goes very well with one I bought last year from Lamps Plus. I didn't realize though, and it's completely my own fault, this lamp is a bit smaller than my other one. I couldn't tell from the picture and didn't think to check the dimensions so I was surprised by that.
Otherwise, I am happy with it.
No problems so far. I have another item in transit to me and have been tracking it.
Some what cumbersome however over rideable.
Great very good. Love the look of the lamps. Easy to put together
Online searches bring up great variety at reasonable prices. Have bought 10 lamps for kitchen, family room and back porch in last couple of months. Very pleased with quality
Very easy ordering and the lamps are very nice. Price was reasonable and delivery was fast.
We hope you enjoy your new lamps, thank you for leaving your review.
Easy enough to navigate site.
Found what I wanted.
Easy ordering.
Good, prompt delivery.
Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.
Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.
My lamp is terrific; however, the wrong shade was sent. I called customer service, and they told me they'd ship the correct shade (without my needing to return what I'd already received). It hasn't arrived yet, but I'm assuming all will be resolved in the end.
Hi - feel free to contact our customer service team again if you have any questions or concerns.
Track lighting replacement. I went to the Pacheco store to look at new truck lights for my home, the staff was very friendly and helpful. I then went on the website and found similar lights and order them. Overall very satisfied.
Thank you for the feedback.
Ordered with ease and without any problems. Delivery was made on time.
Love the 2 lamps for our living room. They were very well packed with no damage in shipping. Arrived quickly.
Thank you for your repeat business, we appreciate it!
Lots of choice, well organized site to filter and find what you're looking for
Super easy website to use, well categorized
Ordered a few times and each time was a good experience.
Hi - we appreciate you coming back to shop with is, thank you!
Ordered a few times and each time was a good experience.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Hello - We are sorry to hear you were having some trouble with search filters on our site. Should you have any questions or if you would like any assistance finding an item, please do not hesitate to contact us. We have a great staff of lighting and home décor consultants that would be glad to help. You can call them at 1-800-782-1967 or join them in Live Chat from any page you are on; just look for the Chat Now icon.