Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lamps Plus

Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
grey stargrey stargrey stargrey stargrey star

Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

Instant Feedback

20,515 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Ginger Z.
Unfollow Ginger Z.
Share Review
Report Review

Beautiful lamps
September 11, 2021
Updated review

Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.

Date of experience: September 11, 2021

Easy to find what I needed
September 4, 2021
Previous review

Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
Follow Helen X.
Unfollow Helen X.
Share Review
Report Review

Need organization
October 11, 2021

When I click on a fixture I'm I tested in I want to be able to compare it to another one that seems to be on another page. Also, I want all similar fixtures together. The filters don't do a great job of filtering out the unwanted fixtures. So I kept going back and forth. Made me dizzy.

Date of experience: September 11, 2021
Ani K. — Lamps Plus Rep
over a year old

Hello - We are sorry to hear you were having some trouble with search filters on our site. Should you have any questions or if you would like any assistance finding an item, please do not hesitate to contact us. We have a great staff of lighting and home décor consultants that would be glad to help. You can call them at 1-800-782-1967 or join them in Live Chat from any page you are on; just look for the Chat Now icon.

Illinois
2 reviews
0 helpful votes
Follow RACHEL G.
Unfollow RACHEL G.
Share Review
Report Review

Excellent selection
September 11, 2021

Excellent selection, the recommendations are spot on! I'm so happy with the quality of my lamp, I made the purchase due to the 5-star reviews. Beautiful, quality lamp!

Date of experience: September 11, 2021
Illinois
1 review
0 helpful votes
Follow Sara D.
Unfollow Sara D.
Share Review
Report Review

Love the Lamp
September 11, 2021

The copper pendant lamp I purchased looks even better in person than on the website - can't wait to install it.

Date of experience: September 11, 2021
Colorado
1 review
0 helpful votes
Follow Andrea P.
Unfollow Andrea P.
Share Review
Report Review

Great ceiling light
September 11, 2021
Updated review

The process was simple once you have narrowed selection. The sort and select process is cumbersome to find the same model in different finishes. Once I ordered, it arrived on time and was relatively easy to install.

Date of experience: September 11, 2021

Simple once you have narrowed selection
August 22, 2021
Previous review

Simple once you have narrowed selection.

Date of experience: August 21, 2021
Utah
1 review
0 helpful votes
Follow Roy L.
Unfollow Roy L.
Share Review
Report Review

Good purchase
September 11, 2021

Fast delivery. Well packed lamp. Happy with purchase. Lamp in perfect shape.

Date of experience: September 11, 2021
Colorado
1 review
0 helpful votes
Follow Harriet M.
Unfollow Harriet M.
Share Review
Report Review

Nice little lamp
September 11, 2021

I like the lamp and it goes very well with one I bought last year from Lamps Plus. I didn't realize though, and it's completely my own fault, this lamp is a bit smaller than my other one. I couldn't tell from the picture and didn't think to check the dimensions so I was surprised by that.
Otherwise, I am happy with it.

Date of experience: September 11, 2021
Colorado
5 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Great lamp
September 11, 2021
Updated review

No problems so far. I have another item in transit to me and have been tracking it.

Date of experience: September 11, 2021

Some what cumbersome however over rideable
October 4, 2021
Previous review

Some what cumbersome however over rideable.

Date of experience: September 3, 2021
Texas
2 reviews
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

Great lamps
September 11, 2021
Updated review

Great very good. Love the look of the lamps. Easy to put together

Date of experience: September 10, 2021

Great very good
September 4, 2021
Previous review

Great very good

Date of experience: September 3, 2021
North Carolina
1 review
0 helpful votes
Follow Melinda H.
Unfollow Melinda H.
Share Review
Report Review

Good prices
September 10, 2021

Online searches bring up great variety at reasonable prices. Have bought 10 lamps for kitchen, family room and back porch in last couple of months. Very pleased with quality

Date of experience: September 10, 2021
Florida
1 review
0 helpful votes
Follow Diane A.
Unfollow Diane A.
Share Review
Report Review

Teenage Overhaul
September 10, 2021
Updated review

Easy to order and they even arrived two days early!

Date of experience: September 10, 2021

Great choices
September 2, 2021
Previous review

Great choices. Can't wait to see my lamps.

Date of experience: September 2, 2021
Texas
2 reviews
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

Nice Lamps
September 10, 2021
Updated review

Very easy ordering and the lamps are very nice. Price was reasonable and delivery was fast.

Date of experience: September 10, 2021
John B. — Lamps Plus Rep
over a year old

We hope you enjoy your new lamps, thank you for leaving your review.


Very easy ordering
September 3, 2021
Previous review

Very easy ordering.

Date of experience: September 3, 2021
New Mexico
2 reviews
0 helpful votes
Follow George N.
Unfollow George N.
Share Review
Report Review

Just what I needed
September 10, 2021
Updated review

Easy enough to navigate site.
Found what I wanted.
Easy ordering.
Good, prompt delivery.

Date of experience: September 10, 2021

So far
September 3, 2021
Previous review

So far. Easy order. Free shipping.

Date of experience: September 3, 2021
Florida
1 review
0 helpful votes
Follow Kathleen O.
Unfollow Kathleen O.
Share Review
Report Review

Gorgeous Dining room fixture!
September 10, 2021
Updated review

Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.

Date of experience: September 10, 2021

Been looking for a replacement dining room fixture...
September 3, 2021
Previous review

Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.

Date of experience: September 3, 2021
California
1 review
0 helpful votes
Follow Holly S.
Unfollow Holly S.
Share Review
Report Review

Incorrect shade sent with lamp
October 10, 2021

My lamp is terrific; however, the wrong shade was sent. I called customer service, and they told me they'd ship the correct shade (without my needing to return what I'd already received). It hasn't arrived yet, but I'm assuming all will be resolved in the end.

Date of experience: September 10, 2021
John B. — Lamps Plus Rep
over a year old

Hi - feel free to contact our customer service team again if you have any questions or concerns.

California
1 review
0 helpful votes
Follow drew I.
Unfollow drew I.
Share Review
Report Review

Track lighting replacement.
September 10, 2021

Track lighting replacement. I went to the Pacheco store to look at new truck lights for my home, the staff was very friendly and helpful. I then went on the website and found similar lights and order them. Overall very satisfied.

Date of experience: September 10, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback.

Indiana
1 review
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Share Review
Report Review

Satisfied
September 10, 2021

Ordered with ease and without any problems. Delivery was made on time.

Date of experience: September 10, 2021
Oklahoma
1 review
0 helpful votes
Follow Dannise O.
Unfollow Dannise O.
Share Review
Report Review

Perfect Lamps
September 10, 2021

Love the 2 lamps for our living room. They were very well packed with no damage in shipping. Arrived quickly.

Date of experience: September 10, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for your repeat business, we appreciate it!

Florida
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Choice and efficient
September 10, 2021
Updated review

Lots of choice, well organized site to filter and find what you're looking for

Date of experience: September 9, 2021

Super easy website to use, well categorized
September 2, 2021
Previous review

Super easy website to use, well categorized

Date of experience: September 2, 2021
Wisconsin
1 review
0 helpful votes
Follow Judith X.
Unfollow Judith X.
Share Review
Report Review

Farmhouse style
September 9, 2021
Updated review

Ordered a few times and each time was a good experience.

Date of experience: September 9, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we appreciate you coming back to shop with is, thank you!


Ordered a few times and each time was a good experience
September 2, 2021
Previous review

Ordered a few times and each time was a good experience.

Date of experience: September 2, 2021