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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I cancelled the order before it was shipped. It was shipped anyway. I will return the merchandise.
Good overall experience. Many options to select from.
Good overall experience. Many options to select from.
It was stress free, quick and easy to find what I needed.
Pleased with what I had ordered. I just wish the delivery was faster
Pleased with I had ordered. I just wish the delivery was faster
Always easy to shop online. Keep in mind that Lamps Plus has more than Lamps!
Hi - we do have more than lamps, thank you for mentioning that!
I am a happy customer with my chair. I couldn't believe the quick delivery. It hasn't been an easy task to find a teal chair that I like for the price and quick shipment. Honestly, all the goods reviews sold me on my purchase. Guess what, as soon as I purchased the chair it when on sale. So, I ordered another one for my living room. Can't wait to receive it. Thank LampsPlus & all the helpful reviews.
Glad to see that you found our reviews helpful, thank you for the feedback.
I found what I wanted and the price was reasonable.
Had the style I wanted at a reasonable price. Delivery was fast. Good site to use and easy to use.
I've ordered this item previously. Wanted another one - found it immediately and purchased it.
I've ordered this item previously. Wanted another one - found it immediately and purchased it.
Great lamp, affordable and arrived when it was supposed to.
The stools arrived in great condition, carefully packed to minimize potential damage. The first stool took a while to assemble since I was doing this on my own. But I did the 2nd one in half the time, after I figured out a couple of assembly tricks. The stools look great. The swivel functions perfectly. I ordered a third stool to finish off the look of the island. Very pleased!
Hello - We are happy to hear you were able to fully assemble your stools and are now enjoying them! Please feel free to contact our customer service team again if you have any questions or concerns.
Always have good experience with Lamps Plus
Easy ordering, timely delivery. We always use lamps plus!
I was so pleased with lamps I purchased for my bedroom. The green, blue colors are absolutely stunning.
Good customer service. Quick delivery. Product was well packaged when arrived.
Great options and prices. Quick shipping. It would be helpful if they include a place to sign up for a lampsplus card or if you had a card number to input. At the end' you either get free shipping or 5% off your order. Whatever is greater. People who get the card would also get 5 %. Raise prices on all lighting 5% on all items in store for people who refuse at check out to provide a phone number at check out. Call those people and ask about how the new light is preforming. Offer a technician to come to their home and install the light. Have the technician call them back and schedule the appointment. Make sure the technician schedule the appointment. Call us for future lighting needs. If the technician charged them a fee, they can email Lamps Plus for a refund. Send the customer a package of 60 or 100 shipping bulbs. Remind them of your services and great service.
The product itself is great. However, the item came without a third light bulb, leaving me looking in the hardware store for a specialty bulb. The screws were loose in the box subject to being easily lost and the packing… styrofoam is killing the earth - do people understand this? Not only killing the earth, it shed so badly it left a mess to clean up despite the careful removal from box.
Hello - We are sorry that your item arrived with missing parts and the issues you faced with the packaging. Rest assured all packing material used are recyclable and contains post recycled material, which may be the reason the material did fall apart once opened. After researching the item we did see that the bulbs are lists as not included in the items details; we do apologize. As a courtesy we have created a replacement order to have a third bulb sent to you. We do truly apologize for any inconvenience this has caused and should you have any further questions, please feel free to contact us any time, we are happy to assist.
Quick, easy... products always delivered on time and as advertised. Very pleased with the quality of product and high level of service!
Excellent. Have ordered before and would order again.
So nice to actually find a wide variety of lamp shades.
Great ordering process, fast shipping, will order again
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Hi - we apologize for the inconvienience. We try and ship orders as quickly as possible, so it sounds like your order shipped before you cancelled it. Just contact our customer service team and they'll be happy to help you with a return or with any other assistance you may need.