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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered two beautifully designed lamps for our bedroom online. They were reasonably priced and are so much more attractive than the single lamp they replaced.
Beautiful product, great price and excellent packaging
From the time I placed the order and I receivedLampsPlus kept me up to date and made sure my purchase had arrived. It was like having my mother handle everything for me. Terrific experience.
Hi - sounds like you may have used our text alert feature, which is a great way to track your order. Thanks for the feedback and comments.
Love the many size and color choices to choose from
Hi - glad you found a design you love! Thanks for the rating and the comments.
Love the many size and color choices to choose from
The mirrors are excellent quality! Unfortunately, the shipper delivered them to the wrong address and I had to spend hours following up and then had to file an investigation. They were delivered about 3 days after the investigation was filed but it was a hassle.
We apologize for the inconvenience. If you have not already spoken with our customer service team please do so so that we can follow up with the shipping company about the mix-up. Thank you for the comments.
Products arrived packaged well and in a timely matter.
Products arrived packaged well and in a timely matter.
We value your feedback, thank you for leaving comments and a review.
Always a good experience with LampsPlus. Thank you.
Product is great looking. Too much foam packing, very difficult to remove
From box, hard also to dispose. Think pellets or bubble wrap would be
Better.
Hi - thank you for the feedback on the packaging. We are always looking for ways to improve our delivery service, so we will take a look at your order to see what can be done. Thanks again.
I probably searched 20 websites trying to figure out my "style" in light fixtures! LampsPlus has the most versatile selection with a wide range of prices. Hardest thing on your website is trying to choose the perfect light! So many choices!
We value your input, thanks so much for the comments.
I ordered a floor lamp and received the lamp in five days, no issue with the lamp and it was easy to assemble. Lamps Plus kept me informed with the status of my order. I would order from this company again.
We appreciate the comments, thank you.
I have not received my lamp!? I saw lots of lamps I liked and thought it would be easy.
Well it hasn't been
Hi - if your order shipped you should have received an email notification. You will not be charged for anything until your order ships. To track your order you can visit us online and use our order tracking page, or contact our Customer Service team for assistance.
I found just what I was looking for.
Thank you
Good. Order easy. Email confirmation. The only thing I would like is immediate confirmation of delivery to prevent the lamp sitting on my porch exposed to thieves
Hi - if you mean that the lamp slips on the surface of your table, it may be that if you have a highly polished table surface you might need to place a small pad under the lamp. If you need additional help or troubleshooting please contact our customer service team and they will be able to help you out.
Everything is great, except the bouncing prices. Chair looks good. Quality isn't great, but is OK for the price. DIY leg assembly was a surprise. Satisfied customer.
Hi - not sure what you mean by bouncing prices. If you did see a price change it may be that the design was on sale and then reverted to the normal price. Thanks for the comments and review.
Mirror was as described. It was packaged to prevent damage and I am pleased with my purchase.
Enjoy your new mirror and thank you for the input.
I am able to find what I am looking for quickly. Easy shopping experience.
Great to hear, thank you for the review.
I am able to find what I am looking for quickly. Easy shopping experience.
Came in timely manner. Items were of good quality. Everything was secure. Only downside was the mess the foam made as you were unpacking the items.
Excellent choices and we did not need to go looking at any shops. Shipping was quick and packaging was excellent, in addition the lamps came with led lights which were free of charge.
Thank you for the comments. We hope that you enjoy your new lamps!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to see that you are both a store and an online customer. Thank you, and thank you for the rating and comments.