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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

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20,514 reviews

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Michigan
1 review
0 helpful votes
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Bedroom lamps are perfect
October 2, 2021

Easy to order, description was clear. Pictures were very clear and lamps arrived within a few days which was great.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Good choices, easy to check out. I received my orders promptly. I love the lamps that I purchased. Very good quality.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Beautiful Products
October 1, 2021

Good product description. The website is easy to use. The products were beautiful and well priced.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for saying so, we appreciate your feedback!

Florida
1 review
0 helpful votes
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Floor lamp
October 1, 2021

Easy to convenient and good website and easy to install

Date of experience: October 1, 2021
Colorado
1 review
0 helpful votes
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Great
October 1, 2021

These lamps are perfect and they were easy to install in under an hour.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the feedback. We hope you enjoy your new lamps!

Georgia
2 reviews
0 helpful votes
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Chandelier Purchase
October 1, 2021

The chandelier is great!
Box came in beat up pretty bad from FedEx handling.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Hi - sorry to hear that the box was treated roughly by the carrier. We do pack our designs securely, however, so great to see that your chandelier was fine. If you need any assistance from us please let us know, and thank you for the comments.

Texas
2 reviews
0 helpful votes
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Home owner
October 1, 2021

Great! Loved the variety, shipping time was not bad either compared to others,

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback and comments, we appreciate it.

Nevada
1 review
0 helpful votes
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Fast shipping, decent product. How it will stand up with use not determined.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Hi - if you are not satisfied with design please contact us and we can help you find a more suitable product for your needs. Thank you for the comments.

Arizona
1 review
0 helpful votes
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Excellent store.
September 30, 2021

Nice selection of lamps. Like that there is free shipping.

Date of experience: September 30, 2021
Georgia
2 reviews
0 helpful votes
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Gorgeous Mirror
September 30, 2021

Great site to shop on. Awesome mirror I chose and bought. Mirror arrived much earlier than expected. Beautiful and great quality.

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Ordering & shipping were fine, not happy about the imperfection.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback. If the design you received was less than perfect please reach out to our customer service team and they can investigate the issue and send you a replacement design if need be.

Ohio
1 review
0 helpful votes
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Repeat Customer
September 30, 2021

Great as always. My only concern is that one of the boxes showed up damaged. That is a shipping issue not the vendor.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Great to see that you are a repeat customer with us, thank you so much for the comments and your rating.

Alabama
1 review
0 helpful votes
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Southern Mansion Makeovet
September 30, 2021

The dining room needed a complete makeover. After a two werk paint job the dining room needed something to bling it up. The Tiffany pendant light was the perfect light for a historical mansion!

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Sounds like you have a project on your hands! Thank you for the comments, we appreciate it.

District of Columbia
2 reviews
0 helpful votes
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Website was very easy to navigate. Options well presented and easily selectable.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate your feedback about our ceiling fan selection. Hope you enjoy your new fan.

Texas
1 review
0 helpful votes
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Easy to find the product I wanted
September 29, 2021

I initially found the Franklin Iron Works lamp on Target.com but a few weeks later they were put of stock and weren't going to restock. I quickly found the same lamp on the LampsPlus website. It was shipped quickly and arrived in perfect condition. I appreciated the email asking if I had indeed received my order.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the comments and feedback. We hope that you enjoy your new lamp!

Washington
1 review
0 helpful votes
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Satisfied customer
September 29, 2021

The website is easy to use. It gave the dimensions of the lamp and reminded me to buy a bulb for it.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Hi - thank you for sharing your experience. We hope you enjoy your new lamp!

Washington
2 reviews
0 helpful votes
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Wall Art
September 29, 2021

Site is very easy to navigate. The only thing is, I missed out on the sale. The Wall art was 79.99 the other day and unfortunately the price went back up:-((( Love my choice. I bought 3 each. I have a18 ft room with 22 foot ceiling. I needed something large to fill the space, these three pieces do just that!

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we are sorry that you missed our sale. We do have new sale events throughout the year, so make sure you stop by again to check out the selection. Thank you for the comments.

Connecticut
2 reviews
0 helpful votes
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Great style
September 29, 2021

Easy ordering and quick delivery. Exactly what I was looking for.

Date of experience: September 29, 2021
Colorado
1 review
0 helpful votes
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Good experience
September 29, 2021

Ordered and received my items on time. Quality was good.

Date of experience: September 28, 2021
Louisiana
2 reviews
0 helpful votes
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Narrowing down choices
September 28, 2021

I really appreciate how helpful the LampsPlus site is for sorting through the myriad of lighting fixture choices. The ability to view your selections in your room and keeping track of your favorites is incredibly helpful as well.

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback and congratulations on your new home!