Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order, description was clear. Pictures were very clear and lamps arrived within a few days which was great.
Good choices, easy to check out. I received my orders promptly. I love the lamps that I purchased. Very good quality.
Good product description. The website is easy to use. The products were beautiful and well priced.
These lamps are perfect and they were easy to install in under an hour.
We appreciate the feedback. We hope you enjoy your new lamps!
The chandelier is great!
Box came in beat up pretty bad from FedEx handling.
Hi - sorry to hear that the box was treated roughly by the carrier. We do pack our designs securely, however, so great to see that your chandelier was fine. If you need any assistance from us please let us know, and thank you for the comments.
Great! Loved the variety, shipping time was not bad either compared to others,
Thank you for the feedback and comments, we appreciate it.
Fast shipping, decent product. How it will stand up with use not determined.
Hi - if you are not satisfied with design please contact us and we can help you find a more suitable product for your needs. Thank you for the comments.
Great site to shop on. Awesome mirror I chose and bought. Mirror arrived much earlier than expected. Beautiful and great quality.
Ordering & shipping were fine, not happy about the imperfection.
Thank you for the feedback. If the design you received was less than perfect please reach out to our customer service team and they can investigate the issue and send you a replacement design if need be.
Great as always. My only concern is that one of the boxes showed up damaged. That is a shipping issue not the vendor.
Great to see that you are a repeat customer with us, thank you so much for the comments and your rating.
The dining room needed a complete makeover. After a two werk paint job the dining room needed something to bling it up. The Tiffany pendant light was the perfect light for a historical mansion!
Sounds like you have a project on your hands! Thank you for the comments, we appreciate it.
Website was very easy to navigate. Options well presented and easily selectable.
We appreciate your feedback about our ceiling fan selection. Hope you enjoy your new fan.
I initially found the Franklin Iron Works lamp on Target.com but a few weeks later they were put of stock and weren't going to restock. I quickly found the same lamp on the LampsPlus website. It was shipped quickly and arrived in perfect condition. I appreciated the email asking if I had indeed received my order.
Thank you for the comments and feedback. We hope that you enjoy your new lamp!
The website is easy to use. It gave the dimensions of the lamp and reminded me to buy a bulb for it.
Hi - thank you for sharing your experience. We hope you enjoy your new lamp!
Site is very easy to navigate. The only thing is, I missed out on the sale. The Wall art was 79.99 the other day and unfortunately the price went back up:-((( Love my choice. I bought 3 each. I have a18 ft room with 22 foot ceiling. I needed something large to fill the space, these three pieces do just that!
Hi - we are sorry that you missed our sale. We do have new sale events throughout the year, so make sure you stop by again to check out the selection. Thank you for the comments.
Easy ordering and quick delivery. Exactly what I was looking for.
I really appreciate how helpful the LampsPlus site is for sorting through the myriad of lighting fixture choices. The ability to view your selections in your room and keeping track of your favorites is incredibly helpful as well.
Thank you for the feedback and congratulations on your new home!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Thank you for saying so, we appreciate your feedback!