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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
This company responds to reviews on average within 1 day

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20,519 reviews

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Illinois
1 review
0 helpful votes
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Awesome lights
October 5, 2021

These lights are amazing... So modern and totally elevates the look of the house!

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Another great lamp from LampsPlus
October 4, 2021

We've bought several lamps over the years from LampsPlus. Quality has always been good and delivery was on time.

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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Lovely floor lamp
October 4, 2021

Love this lamp. Easy to use web site. May buy table lamps too.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Lampshades
October 4, 2021

Ordering lampshades was very easy. The hardest part was choosing which shade to order.

Date of experience: October 4, 2021
Indiana
2 reviews
0 helpful votes
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Love Lamps Plus products
October 4, 2021

I've been a customer for many years and I love Lamps Plus products - high quality, great design and reasonable prices especially with the option of open box.

Date of experience: October 4, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for being a repeat customer, we value your feedback and your business!

New York
2 reviews
0 helpful votes
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Nice Lamp but... Quality is so so.
October 4, 2021

Shopping was easy. I don't even know why web sites are still asking this question. Shopping is always easy. Instead they should be asking if the product purchases met my needs/expectations - dumb question. ANYWAY Product quality is just OK. Crystals are attached with a thin wire which was lose on every crystal and because of that all crystals looked saggy, hanging on one side. I had to twist each wire to make them tight - and that finally gave it an appearance like the one on the web photo.

Date of experience: October 4, 2021
John B. — Lamps Plus Rep
over a year old

Sorry for the questions, but we do value your input and feedback. Thank you for taking the time to respond, and we hope that you will enjoy your new chandelier.

Texas
1 review
0 helpful votes
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Lamp
October 4, 2021

Awesome products great prices and easy check out I will refer family and friends

Date of experience: October 4, 2021
Pennsylvania
2 reviews
0 helpful votes
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Fabulous metal sculpture
October 4, 2021

Lamps plus carries unique items that I've not found elsewhere. Really love the oversized metal wall sculpture - classy and modern

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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First time buyer
October 4, 2021

Very easy. Lots to choose from. Good prices. Will probably order more products in the future.

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Ceiling fan
October 3, 2021

Very easy to buy products and receive in a short and timely manner.

Date of experience: October 3, 2021
California
2 reviews
0 helpful votes
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Very nice products and website easy to navigate. Shipping was very quick too.

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Review
October 3, 2021

Shipping was fast, product arrived as advertised would shop here again and recommend company

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Excellent website
October 3, 2021

Nice website for finding what styles you are looking for

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Lighting
October 3, 2021

Looking through all of the available products is mind boggling but in the end, you end up with the light you are looking for

Date of experience: October 2, 2021
California
2 reviews
0 helpful votes
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‘Mostly' happy.
October 3, 2021

Shade described as off-white actually try white. Wanted slightly warmer.

Date of experience: October 2, 2021
California
3 reviews
0 helpful votes
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Great lamps!
October 2, 2021

So much to choose from and always find what I'm looking for.

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Love the Light
October 2, 2021

So far so good! Hope I love this fixture as all the pictures! It is not up yet, but it looks beautiful!

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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Great Customer Service
October 2, 2021

Great selection at good prices. Website easy to navigate. My order got to me in less than 24 hours. I was amazed & very happy. I highly recommend Lamps Olus!

Date of experience: October 2, 2021
Texas
1 review
0 helpful votes
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Awesome table lamp
October 2, 2021

I placed an order on line which was very simple to do. Before I even started thinking about the delivery, it was at my door. Very well packaged and in perfect condition. No installation required except to attach the electric cord.

Date of experience: October 2, 2021
Tennessee
1 review
0 helpful votes
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My ordered items were damaged upon delivery. I called and a representative informed that replacement of the thin glass shades are not available I would like my account to be credited There was only one return shipping label issued, the lamps came in two shipping cartons Please inform what steps needed at this point

Date of experience: October 2, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for the lamps arriving damaged. If you contact our customer service team they will be able to credit your account or help you find an alternate design.