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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Placed an order on Dec 26. Card was charged $260. Lamp was supposed to arrive 1/5. Card was charged again when order was updated to 2/7 deliver. Card was charged AGAIN 1/23 and STILL NO LAMP! I hate this company. I will never order from the again. Was charged 3 times for no lamp and it's going on TWO MONTHS after order. Don't bother. I'd also question these positive reviews on here. FAKE. Check out all the complaints on the BBB website. Terrible!
Items came on time. And I loved the quality. The prices were also good.
I was able to find the lamp recommended by our designer
I was sent a broken table that has a huge chip in the base where it screws in so the table can't even be assembled. And the base is all dirty and table scratched. This was clearly used or a return. Very disappointed. Waiting on customer service to know how they will handle this cause this will be a big pain to try and pack up and send back.
Hi Jerry - we apologize if your table arrived damaged. We do pack items securely for shipping, but damage during the shipping process does occur at times, and we apologize for that. If you contact our customer service team they can set up a re-ship and a time for the damaged table to be picked up and returned. Thank you.
Fast delivery and lamps were exactly as pictured, great value and perfect for bedside reading unlike so many other lamps I've tried before.
I don't like the harshness of filament bulbs but I like the traditional Edison bulb shape. These milky bulbs are perfect!
The new lights have enhanced the look of our dining room and foyer tremendously.
New lighting without a doubt is the best way to refresh a room with new style. Hope you enjoy your purchases, and thank you for the comments!
Order online hoping for the best, received very nice lamp, very happy, just as described, and quickly too!
I love all my lighting! Especially my dining room chandelier! It is even prettier than it looks online.
I haven't purchased lamp shades in quite awhile. I was completely gobsmacked by the prices and the lack of instore availability. I shopped online and found what I was looking for at Lamps Plus for a reasonable price. The shade arrived well-packed and was of impressive quality for the price. I am completely satisfied.
Exceptional experience: our beautiful lamps and chairs were shipped the same day (Sunday, no less) we ordered them and received in perfect shape within five days. Will definitely order from LampsPlus again.
I notified Lamps Plus that a piece was broken on delivery and have not heard from them yet.
Hi Gail - we will pass your comments on to our customer service team. Sorry for the delay, if you left your comments later in the day on Sunday it may take the team a moment to get to you, but they will respond and help you out. Thanks again for the comments.
I love my Standing lamp and it fits im well with my decor however I need to no where do zi get the bulbs for the lamp I need four of them
Information on the website was complete and I was able to find suitable outdoor lamps that suit my needs.
We ordered 4 lamps. They were great- arrived when stated and as described
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello - We are very sorry to hear that your order is experiencing delays. Rest assured we are more than happy to assist you in resolving this matter. Due to shipping container shortages and transit delays during this time, some of our vendors are experiencing longer than normal shipping delays and restocks. Also, for our Giclee items, they are hand built to order, which does take slightly longer to ship out. For orders that are delayed they will create pending authorizations every 14 business days until the item has shipped out. Once shipped then the order will charge, it does not charge before the order ships out; we do apologize for the confusion. After reviewing your order we do see that the order has entered within the final stage of fulfillment and will be shipping out shortly. Once shipped you will receive an email shipped notice with tracking. We do apologize for any inconvenience this delay has caused and thank you for your patience while we work the vendor to fulfill your order.