Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The color and size are exactly as described. They are substantial and hold the space well. The price was for open box- great savings and high quality!
Experience with Lamps Plus has always been great and the products all work very well. This one particular time, the products we received were damaged right out of the box. Thanks!
Sorry to hear that your item was damaged, please reach out to us if you haven't already!
I was looking for this particular, had to find LShade and you didn't have a dusty blue color and I didn't want to go with white so the only choice was the "muted teal" color that turned out to be a little too green for my light blue walls. But they are darkish and don't stand out so I kept them. Plus I put those light bulbs in them that rotate colors. There is a blue setting that goes nice with the shades. If I just want "light" to read, it goes to white as well.
Thank you for the great feedback, we hope you enjoy your purchase.
Easy to place the order and the lamps arrived well packaged.
Wonderful to see you had a great visit with us, thank you for the comments.
My lamp was listed as free shipping all the way up until the payment part, when it added $85 for shipping. Chat didn't work. No other options offered.
Thank you, great to see that, we hope to see you visit with us again soon!
My lamp was listed as free shipping all the way up until the payment part, when it adde $85 for shipping. Chat didn't work. No other options offered.
Lamps description right on! Priced well! Fast delivery and lamps arrived in perfect condition!
Thank you for visiting our store! We appreciate the feedback and hope you are happy with your purchase.
Great service and products. One lamp arrived broken, and within a week or so a new glass was shipped to me. The lamps make a great look on the outside of my home.
Great to hear that you had a positive experience in our store, we hope you shop with us again soon!
Easy...nice selection. Many choices...But the in-room picture was not helpful.
The product is awesome. My delivery time was changed 2 times before I received my product. So may delivery time put adapter on my experience.
Hello Curtis, we apologize if you were unhappy with the delivery experience. Unfortunately this happens sometimes due to delays between the manufacturers and vendors.
Ordered and received outdoor lighting. Each piece is well made, beautiful, was easy to install and looks fabulous! Highly recommend.
Thank you so much for the positive feedback!
The fan is wonderful. I am able to enjoy sitting on the deck even when the temperature warms up.
Glad to hear that you enjoy your new fan!
When I had a question about this lamp a couple of weeks ago, someone responded very quickly with an answer. The Associate helped me with trying to find which LED bulb would fit the lamp. She was very helpful and we finally figured it out!
Quick and easy to navigate. Great prices and selection. Quick shipping!
This is my second order with LampsPlus. I've been very happy both times with the service and the product.
We appreciate your business and hope you visit our site again!
Probably my 7th order from this vendor, never disappointed. Great value, fast shipping, super customer service!
Thank you for continuing to be a repeat customer and we hope to see you again soon!
The first fixture arrived broken. They were quick to respond and send a replacement with no issues. Very happy with their customer service.
Glad you enjoyed your shopping experience!
Phone conversations were helpful (two). Had a little trouble using the chat service. Ordered one previous floor lamp which I was pleased with, ease of assembly, quality, and price, so I am hopeful I will be happy with this purchase as well.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


We appreciate your business and hope you visit our site again!