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Lamps Plus

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,062
This company responds to reviews on average within 1 day

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20,505 reviews

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Texas
2 reviews
0 helpful votes
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Another flawless experience
June 4, 2024

Order included ten ceiling fixtures, lamps and switches - and not only was everything exactly as described, the order was filled completely and shipped promptly. Thanks, LampsPlus, for another flawless transaction!

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

Florida
1 review
0 helpful votes
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My lamps look new again!
June 3, 2024

I purchased two lamp shades for my brass lamps that I have had since the early 80s. I cleaned the brass and put the new lamp shades on and they are perfect. I definitely saved myself a few hundred dollars this way.
Lamps plus packed them perfect so they wouldn't get damaged and shipped fast. Very happy with the service

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear that, we hope you shop with us again soon.

Illinois
1 review
0 helpful votes
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Sconse purchase
June 3, 2024

My sconses did not arrive together and I had to cancel my electrician as a result. Otherwise, other experiences with lamps plus have been good. The customer service rep I spoke to was excellent. Unfortunately, she couldn't get through to the mfg and I had to order a replacement piece through Amazon who delivered the product on time.

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for providing feedback about your experience, we hope that you are happy with your purchase and ask that your each out to us if you have any questions or concerns.

Utah
1 review
0 helpful votes
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Beautiful Lamps
June 3, 2024

Ordering was very easy and delivery was faster than I expected. The new lamps really make the living room now!

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

We're happy to hear that! Thanks for the feedback.

Oklahoma
1 review
0 helpful votes
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Beautiful fountain
June 3, 2024

Fountain arrived on time and was packed very well. Easy to install and looks great!

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!

Tennessee
1 review
0 helpful votes
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Great fans/lights
June 3, 2024

Great ceiling fans with LED Lights: stylish, quiet,effective. We love the choice of 3 light colors and the multiple fan speeds. They were easy to install; the remote control is simple to operate; and the fan updates the look of our room. And…the price was great for the quality of the fan. We recommend.

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Washington
1 review
0 helpful votes
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Great customer service!
June 3, 2024

I ordered two sets of shades knowing one may work better than the other. The return of the set I did not keep was seamless.

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

We are so happy to hear that, thank you for the feedback!

Florida
1 review
0 helpful votes
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Excellent
June 3, 2024

Lamp was box perfectly no problems at all, no imperfections with the lamp and came very quickly within a few days after I ordered would definitely ordering from them again. Very high quality.

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we hope you shop with us again soon.

North Carolina
1 review
0 helpful votes
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Monte Carlo fans
June 3, 2024

Very good fans. Quick delivery. Price was a little better than other sites

Date of experience: June 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

Ohio
1 review
0 helpful votes
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I love my lamps! Beautiful and better than expected

Date of experience: June 2, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Massachusetts
3 reviews
17 helpful votes
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Very nice
June 2, 2024
Updated review

These island chairs are very nice. One, however, did not put together right and my friend had to do some drilling etc. Others were fine. They are quite attractive for a reasonable price.

Date of experience: June 2, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.


So far ok, this is the second order with Lamps Plus,...
April 11, 2024
Previous review

So far ok, this is the second order with Lamps Plus, the first was just an extender rod for a ceiling fan. We'll see!

Date of experience: March 31, 2024
Missouri
1 review
0 helpful votes
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Received fixture 3 days earlier than expected!
Quality product!

Date of experience: May 31, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear that! We hope you enjoy your new product.

California
1 review
0 helpful votes
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Great outdoor lights & service
May 30, 2024

Purchased four Hinkley Rook 12" outdoor LED wall lights@ $219 each. Arrived in a timely manner and installed immediately. Look absolutely great! Over the Memorial Day weekend, I noticed, they were on sale for $43 less each. I online chatted and received a $175 credit after providing my order number. No question! I love the lights even more.

Date of experience: May 30, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Texas
1 review
0 helpful votes
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Customer service was fabulous because I had to exchange one of the chandeliers I purchased. Then I had to call to determine the number of bulbs I needed since the shipment was arriving today. Your people were professional, courteous and extremely helpful!

Date of experience: May 28, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the positive feedback! We hope you shop with us again soon.

Michigan
1 review
0 helpful votes
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Replacement lampshade
June 5, 2024

I needed a lampshade that was an odd size and I found one on your site. Price was reasonable and delivery was faster than expected.

Date of experience: May 26, 2024
Amira T. — Lamps Plus Rep
over a year old

So glad to hear that, thank you for the feedback!

California
1 review
0 helpful votes
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Quick
June 5, 2024

Quick ship and had stock, reasonable pricing with variety of items

Date of experience: May 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad you enjoyed your shopping experience!

Florida
1 review
0 helpful votes
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Excellent experience
June 4, 2024

Item arrived very quickly, well packed, excellent quality product. Exactly as described.

Date of experience: May 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you so much for the positive feedback!

Texas
1 review
0 helpful votes
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The color and size are exactly as described. They are substantial and hold the space well. The price was for open box- great savings and high quality!

Date of experience: May 24, 2024
Amira T. — Lamps Plus Rep
over a year old

We appreciate your business and hope you visit our site again!

Texas
1 review
0 helpful votes
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Experience with Lamps Plus has always been great and the products all work very well. This one particular time, the products we received were damaged right out of the box. Thanks!

Date of experience: May 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Sorry to hear that your item was damaged, please reach out to us if you haven't already!

Indiana
1 review
0 helpful votes
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Muted Teal Lamp Shades
June 2, 2024

I was looking for this particular, had to find LShade and you didn't have a dusty blue color and I didn't want to go with white so the only choice was the "muted teal" color that turned out to be a little too green for my light blue walls. But they are darkish and don't stand out so I kept them. Plus I put those light bulbs in them that rotate colors. There is a blue setting that goes nice with the shades. If I just want "light" to read, it goes to white as well.

Date of experience: May 22, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the great feedback, we hope you enjoy your purchase.