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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Order included ten ceiling fixtures, lamps and switches - and not only was everything exactly as described, the order was filled completely and shipped promptly. Thanks, LampsPlus, for another flawless transaction!
I purchased two lamp shades for my brass lamps that I have had since the early 80s. I cleaned the brass and put the new lamp shades on and they are perfect. I definitely saved myself a few hundred dollars this way.
Lamps plus packed them perfect so they wouldn't get damaged and shipped fast. Very happy with the service
Great to hear that, we hope you shop with us again soon.
My sconses did not arrive together and I had to cancel my electrician as a result. Otherwise, other experiences with lamps plus have been good. The customer service rep I spoke to was excellent. Unfortunately, she couldn't get through to the mfg and I had to order a replacement piece through Amazon who delivered the product on time.
Thank you for providing feedback about your experience, we hope that you are happy with your purchase and ask that your each out to us if you have any questions or concerns.
Ordering was very easy and delivery was faster than I expected. The new lamps really make the living room now!
We're happy to hear that! Thanks for the feedback.
Fountain arrived on time and was packed very well. Easy to install and looks great!
Thank you, great to see that, we hope to see you visit with us again soon!
Great ceiling fans with LED Lights: stylish, quiet,effective. We love the choice of 3 light colors and the multiple fan speeds. They were easy to install; the remote control is simple to operate; and the fan updates the look of our room. And…the price was great for the quality of the fan. We recommend.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I ordered two sets of shades knowing one may work better than the other. The return of the set I did not keep was seamless.
We are so happy to hear that, thank you for the feedback!
Lamp was box perfectly no problems at all, no imperfections with the lamp and came very quickly within a few days after I ordered would definitely ordering from them again. Very high quality.
Thank you for the feedback, we hope you shop with us again soon.
Very good fans. Quick delivery. Price was a little better than other sites
Thank you, we appreciate the feedback and the comments.
Wonderful to see you had a great visit with us, thank you for the comments.
These island chairs are very nice. One, however, did not put together right and my friend had to do some drilling etc. Others were fine. They are quite attractive for a reasonable price.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
So far ok, this is the second order with Lamps Plus, the first was just an extender rod for a ceiling fan. We'll see!
Received fixture 3 days earlier than expected!
Quality product!
Great to hear that! We hope you enjoy your new product.
Purchased four Hinkley Rook 12" outdoor LED wall lights@ $219 each. Arrived in a timely manner and installed immediately. Look absolutely great! Over the Memorial Day weekend, I noticed, they were on sale for $43 less each. I online chatted and received a $175 credit after providing my order number. No question! I love the lights even more.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Customer service was fabulous because I had to exchange one of the chandeliers I purchased. Then I had to call to determine the number of bulbs I needed since the shipment was arriving today. Your people were professional, courteous and extremely helpful!
Thank you for the positive feedback! We hope you shop with us again soon.
I needed a lampshade that was an odd size and I found one on your site. Price was reasonable and delivery was faster than expected.
So glad to hear that, thank you for the feedback!
Quick ship and had stock, reasonable pricing with variety of items
Glad you enjoyed your shopping experience!
Item arrived very quickly, well packed, excellent quality product. Exactly as described.
Thank you so much for the positive feedback!
The color and size are exactly as described. They are substantial and hold the space well. The price was for open box- great savings and high quality!
We appreciate your business and hope you visit our site again!
Experience with Lamps Plus has always been great and the products all work very well. This one particular time, the products we received were damaged right out of the box. Thanks!
Sorry to hear that your item was damaged, please reach out to us if you haven't already!
I was looking for this particular, had to find LShade and you didn't have a dusty blue color and I didn't want to go with white so the only choice was the "muted teal" color that turned out to be a little too green for my light blue walls. But they are darkish and don't stand out so I kept them. Plus I put those light bulbs in them that rotate colors. There is a blue setting that goes nice with the shades. If I just want "light" to read, it goes to white as well.
Thank you for the great feedback, we hope you enjoy your purchase.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Thank you for being a returning customer of ours, we appreciate the visit and the feedback!