Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lamps Plus

Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
grey stargrey stargrey stargrey stargrey star

Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,062
This company responds to reviews on average within 1 day

Instant Feedback

20,505 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Nice Lamps
July 19, 2024

I have found Lamps Plus to have an excellent selection of lighting fixtures. We have ordered several different styles for a new home build. All have been high quality and were as good or better than expected. All have been delivered quickly and in excellent condition.

Date of experience: July 9, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad to hear the website was easy to use!

California
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

The price is higher than just a couple weeks before but still within my budget.

Date of experience: July 7, 2024
Amira T. — Lamps Plus Rep
over a year old

We appreciate the feedback, thanks so much!

Arizona
2 reviews
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Great looking lamp
July 15, 2024

Easy access to product I wanted to buy. Easy to place order.
(The survey wants at least 50 words, so I am just filling in some to make the survey people happy. LOL)

Date of experience: July 5, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad to hear the website was easy to use!

Arizona
1 review
0 helpful votes
Follow Gabriella B.
Unfollow Gabriella B.
Share Review
Report Review

Satisfied w product and service
July 15, 2024

Online shopping made easy - enjoyed the experience & love our new lights

Date of experience: July 4, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Michigan
2 reviews
0 helpful votes
Follow Marianne A.
Unfollow Marianne A.
Share Review
Report Review

Gorgeous lamp
July 13, 2024

Easy to order, took literally minutes. Loved the product, in fact we have two!

Date of experience: July 3, 2024
North Carolina
1 review
0 helpful votes
Follow Stacy K.
Unfollow Stacy K.
Share Review
Report Review

Love the lamps and great prices. All the lamps that I purchased come packed perfectly.

Date of experience: July 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Julie C.
Unfollow Julie C.
Share Review
Report Review

Beautiful!
July 9, 2024

It has been a while since I've been on the website and needed to order another Outdoor Wall Lamp and the company still had what I ordered 7 years ago. Very thankful for that as my whole house has these lamps. I also appreciate that they are part of the Upromise program.

Date of experience: June 29, 2024
South Carolina
1 review
0 helpful votes
Follow JOYCE Q.
Unfollow JOYCE Q.
Share Review
Report Review

Love my new lamp.
July 8, 2024

Great experience. Goes great with everything in the bedroom.

Date of experience: June 28, 2024
New Jersey
1 review
0 helpful votes
Follow Tessa N.
Unfollow Tessa N.
Share Review
Report Review

Great Lamps
July 7, 2024

Very nice lamps for my bedroom. Would recommend them. They create a comfortable atmosphere.

Date of experience: June 27, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we appreciate you shopping with us!

California
1 review
0 helpful votes
Follow Jason Y.
Unfollow Jason Y.
Share Review
Report Review

Great service
July 7, 2024

Great service, online order, on time delivery, with lots of referral

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
Follow Eileen O.
Unfollow Eileen O.
Share Review
Report Review

Very positive.
July 6, 2024

I have been watching this lamp for a while & it has gone from $350 to over $500 & now it is on sale.

Date of experience: June 26, 2024
New York
1 review
0 helpful votes
Follow michele J.
Unfollow michele J.
Share Review
Report Review

Great lamps
July 6, 2024

We Very satisfied with your quality and service! Thank You! I highly recommend!

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Share Review
Report Review

Mislead
July 6, 2024

I researched and thought I'd finally found a company whose products were NOT made in China. Possini site said their products are made in Italy so I was excited to proceed with my order to furnish lighting for our new house with as many Possini products as I could. But much to my disappointment every single box came with a MADE IN CHINA stamp across it. I'd put so much time and effort into selecting these fixtures that I just couldn't bring myself to return them. I do like them but am disappointed I was mislead about their country of origin.

Date of experience: June 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Cindy,
We apologize that you were misled. Could you please email us the site you saw that had the incorrect information? We will get this corrected for future shoppers. We can be contacted at [email protected]. We hope you still enjoy your products and continue to shop with us again!

Montana
1 review
0 helpful votes
Follow Jacquelyn V.
Unfollow Jacquelyn V.
Share Review
Report Review

Touch lamps
July 5, 2024

Was looking for a sensor touch lamp hard to find, found it here

Date of experience: June 25, 2024
Illinois
1 review
0 helpful votes
Follow June K.
Unfollow June K.
Share Review
Report Review

Looks Great
July 4, 2024

We like the look of the bathroom lights. Not too modern. But just right for our style.

Date of experience: June 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Texas
1 review
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Share Review
Report Review

Lamps
July 4, 2024

All three lamps I have ordered are perfect my home. Thank you very much!

Date of experience: June 24, 2024
North Carolina
1 review
0 helpful votes
Follow Crystal I.
Unfollow Crystal I.
Share Review
Report Review

Outdoor Ceiling Fan
July 4, 2024

Website is easy to navigate and find what you are looking for and compare items and cost.

Date of experience: June 23, 2024
Amira T. — Lamps Plus Rep
over a year old

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Georgia
3 reviews
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Great looking
July 3, 2024

Couldn't really find what I was looking for but found one that would work. We had a very patinaed farm house style light that I couldn't find. Probably 20 years old! Waiting for our electrician to install next week.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
Follow Madelyn H.
Unfollow Madelyn H.
Share Review
Report Review

Satisfied Customer
July 3, 2024

The lamp arrived before the mentioned date of arrival, and i'ts exactly as advertised. Good packaging, it arrived without any damages. I'm very happy with my purchase.

Date of experience: June 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Ohio
1 review
0 helpful votes
Follow Brian N.
Unfollow Brian N.
Share Review
Report Review

Great service online. Timely shipping. Arrived undamaged

Date of experience: June 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.