Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have found Lamps Plus to have an excellent selection of lighting fixtures. We have ordered several different styles for a new home build. All have been high quality and were as good or better than expected. All have been delivered quickly and in excellent condition.
The price is higher than just a couple weeks before but still within my budget.
We appreciate the feedback, thanks so much!
Easy access to product I wanted to buy. Easy to place order.
(The survey wants at least 50 words, so I am just filling in some to make the survey people happy. LOL)
Glad to hear the website was easy to use!
Online shopping made easy - enjoyed the experience & love our new lights
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Easy to order, took literally minutes. Loved the product, in fact we have two!
Love the lamps and great prices. All the lamps that I purchased come packed perfectly.
It has been a while since I've been on the website and needed to order another Outdoor Wall Lamp and the company still had what I ordered 7 years ago. Very thankful for that as my whole house has these lamps. I also appreciate that they are part of the Upromise program.
Great experience. Goes great with everything in the bedroom.
Very nice lamps for my bedroom. Would recommend them. They create a comfortable atmosphere.
Thank you for the feedback, we appreciate you shopping with us!
Great service, online order, on time delivery, with lots of referral
I have been watching this lamp for a while & it has gone from $350 to over $500 & now it is on sale.
We Very satisfied with your quality and service! Thank You! I highly recommend!
I researched and thought I'd finally found a company whose products were NOT made in China. Possini site said their products are made in Italy so I was excited to proceed with my order to furnish lighting for our new house with as many Possini products as I could. But much to my disappointment every single box came with a MADE IN CHINA stamp across it. I'd put so much time and effort into selecting these fixtures that I just couldn't bring myself to return them. I do like them but am disappointed I was mislead about their country of origin.
Hello Cindy,
We apologize that you were misled. Could you please email us the site you saw that had the incorrect information? We will get this corrected for future shoppers. We can be contacted at [email protected]. We hope you still enjoy your products and continue to shop with us again!
Was looking for a sensor touch lamp hard to find, found it here
We like the look of the bathroom lights. Not too modern. But just right for our style.
Wonderful to see you had a great visit with us, thank you for the comments.
Website is easy to navigate and find what you are looking for and compare items and cost.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Couldn't really find what I was looking for but found one that would work. We had a very patinaed farm house style light that I couldn't find. Probably 20 years old! Waiting for our electrician to install next week.
The lamp arrived before the mentioned date of arrival, and i'ts exactly as advertised. Good packaging, it arrived without any damages. I'm very happy with my purchase.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Great service online. Timely shipping. Arrived undamaged
Thank you, we appreciate the feedback and the comments.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Glad to hear the website was easy to use!