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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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- Website is so easy to use
- Found what I had been looking for on multiple sites but could not find until I went to Lamps Plus
- Shipped when it said it would ship
- Arrived when it said it would arrive
- Great overall experience
This has been a seamless process so far. Already received my other orders. Thank you!
Great to hear from you, thank you for the visit and responses.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Excellent selection of lamps for traditional home & office. Recommend a second version that is taller but with same design.
Thank you for continuing to be a repeat customer and we hope to see you again soon!
The lamps I purchased are fine but they came packed in styrofoam and tape. I had to rip the styrofoam to get to the lamps. It created a mess. Also styrofoam is terrible for the environment. Please pack with an alternative material.
Hi Marie, thank you for your feedback we will take that into consideration.
Ordered from lamps plus. Came very quickly. As we have a news build I'm patiently waiting to install them. I can't wait!
We love hearing that! We hope you enjoy your purchase.
Pretty positive with good customer service when one of the lights was defective.
Hi Matthew, great to hear that! Thank you for the feedback.
Not installed as light fixtures are for a new home. They do however, look good.
Thank you, we appreciate the feedback and the comments.
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
Great to see that you found our site easy to use, thank you.
Good stuff! Really nice lamps, exactly as pictured. Quick delivery. Good communication. All good!
We appreciate the feedback, thanks so much!
Installing outdoor lamps above our garage. The order came promptly and well packaged
Hello Carol, thank you for the positive feedback!
Product is very nice. The packaging was done well to a fault. The lamp was well protected. Big problem getting it out of the packing. I was worried about damaging the lamp just to get to it.
Thank you for your review Jacque. We hear your concerns regarding the packaging materials on some of our products. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. If you experience any issues or damage, please contact our customer service team.
We had no problems with our orders. Everything came in good condition.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
We appreciate the feedback, thanks so much!
The product was very well priced and is a good quality for the price that it is. I was able to put it together easily and it works fine.
Thank you, great to see that, we hope to see you visit with us again soon!
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Thank you for your feedback Caprice. We do our best to provide accurate details for every item and we’re disappointed the hear we might have missed the mark. Your feedback helps us better customer service experience and allows us the opportunity to review and make any corrections. Should you have any questions or concerns, please contact us through email, chat or phone.
We bought bath vanity lights to replace a favorite light set up that could not be repaired. The new lights were fine and provided a good look and additional illumination in our bathroom.
Thank you for the feedback, we appreciate you shopping with us.
Time and again I have turned to Lamps Plus for lighting and mirror needs. I am always thrilled with the quality and style of the products I receive as well as the first rate customer experience. Anytime I have had a question or concern, your design assistants have been terrific. Love everything about your company!
Thanks so much, we hope you shop with us again!
The lamps fit our needs for a lovely vacation rental property and were modestly priced but excellent quality and design.
Thank you for the positive feedback!
Prompt delivery and quality product. So excited for my new, updated sconces throughout my home!
Thank you for taking the time to leave us a positive review! So glad you love your sconces.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, we appreciate hearing that, great to hear that our site was easy to use.