Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great so far. Love Lamps Plus! Building a house. Plan on using you often. Send me some coupons!
I recently ordered 3 lamps...a matching pair of glass table lamps and another table lamp with a glass shade. All three arrived as scheduled in perfect order.
We're so happy to hear that! Thank you for shopping with us.
Online purchase was easy. No issues to search for the type of vanity lights I wanted.
Thank you, great to see that, we hope to see you visit with us again soon!
I loved this lamp, an overhead for the kitchen. It's a little unusual but still pretty. Even the electrician who installed it thought it was pretty.
Thank you for the feedback, we hope you shop with us again soon!
Excellent! I appreciate the attention to my order quality and will order again!
Thank you for being a returning shopper! We appreciate your business.
I've gotten numerous offers for discounts on line and by mail that never seem to apply
Thank you for the feedback! If you ever need assistance with a coupon code, feel free to contact us and we'd be happy to help.
Great selection & quality. All parts there and easy install
The headboard was well made, but it was impossible to install with the instructions given; in addition, the hardware was insufficient to install the headboard on a Hollywood bed frame. It took creativity and additional hardware to install it.
Hello Julie, thank you so much for providing feedback about your purchase!
Purchased of website. Easy to find what I wanted. Good choices availabe. I found it easilly among a variety of possible choices. The product descriptions were clear and helpful in making my decision. The check out was fast and secure.
Wonderful to hear that, great to see that our site was easy to use.
Good product for us - easy website to us - fast service. Used your services prior - always happy and good quality
Two floor lamps were ordered and received. One lamp had a damaged shade. I didn't have to rebox and ship back lamp, Lamps plus just mailed out another shade. I received the shade within 10 days.
We're so happy to hear that! We hope you love your new lamps.
I have purchased fans, chandeliers in the past. You have the best selection of what I am looking for.
Easy to navigate on the website and photos are very close to actual product.
Bought several lamps and mirrors and had to return just one.
Customer service was prompt on returns. Definitely recommend Lamp Plus been using for over 10 years.
Keep up the great work. Thanks to everyone…
I recently did a half bath update. I had no difficulty finding the right vanity, toilet, faucet, light fixture and accessories. However, finding the right mirror to place over the vanity wasn't quite as easy...until I went to LampsPlus.com! There were several great options and I am happy with the one I chose! The mirror is modern with a design feature that adds class to the space. The mirror was packed very well, arrived in perfect condition and in a timely manner. I have had many compliments on my bathroom update, particularly on the mirror. I will definitely go to Lampsplus.com for future purchases mirrors plus more!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Great to see that you found our site easy to use, thank you.
Thank you, we appreciate the feedback and the comments.
Decent selection although a tad pricey that's about it. What else can I say?
Thank you for the feedback, we appreciate it.
- Website is so easy to use
- Found what I had been looking for on multiple sites but could not find until I went to Lamps Plus
- Shipped when it said it would ship
- Arrived when it said it would arrive
- Great overall experience
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
This has been a seamless process so far. Already received my other orders. Thank you!
Great to hear from you, thank you for the visit and responses.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


Congratulations! We are glad you're shopping with us.