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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,062
This company responds to reviews on average within 1 day

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20,505 reviews

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New York
2 reviews
0 helpful votes
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Great so far. Love Lamps Plus! Building a house. Plan on using you often. Send me some coupons!

Date of experience: January 7, 2025
Amira T. — Lamps Plus Rep
over a year old

Congratulations! We are glad you're shopping with us.

Missouri
1 review
0 helpful votes
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Products well packaged
December 5, 2024

I recently ordered 3 lamps...a matching pair of glass table lamps and another table lamp with a glass shade. All three arrived as scheduled in perfect order.

Date of experience: December 4, 2024
Amira T. — Lamps Plus Rep
over a year old

We're so happy to hear that! Thank you for shopping with us.

Oregon
1 review
0 helpful votes
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Online Experience
December 4, 2024

Online purchase was easy. No issues to search for the type of vanity lights I wanted.

Date of experience: December 4, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!

Michigan
1 review
0 helpful votes
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Beautiful product
December 4, 2024

I loved this lamp, an overhead for the kitchen. It's a little unusual but still pretty. Even the electrician who installed it thought it was pretty.

Date of experience: December 4, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we hope you shop with us again soon!

New Jersey
1 review
0 helpful votes
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Thank you so much!
December 4, 2024

Excellent! I appreciate the attention to my order quality and will order again!

Date of experience: January 9, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning shopper! We appreciate your business.

Florida
1 review
0 helpful votes
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New lamp
December 3, 2024

I've gotten numerous offers for discounts on line and by mail that never seem to apply

Date of experience: January 4, 2025
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback! If you ever need assistance with a coupon code, feel free to contact us and we'd be happy to help.

California
1 review
0 helpful votes
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Beautiful craftsmanship
December 1, 2024

Great selection & quality. All parts there and easy install

Date of experience: January 2, 2025
Nebraska
2 reviews
0 helpful votes
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Just ignore the instructions
November 29, 2024

The headboard was well made, but it was impossible to install with the instructions given; in addition, the hardware was insufficient to install the headboard on a Hollywood bed frame. It took creativity and additional hardware to install it.

Date of experience: November 29, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Julie, thank you so much for providing feedback about your purchase!

New York
1 review
0 helpful votes
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Purchased of website. Easy to find what I wanted. Good choices availabe. I found it easilly among a variety of possible choices. The product descriptions were clear and helpful in making my decision. The check out was fast and secure.

Date of experience: November 29, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to hear that, great to see that our site was easy to use.

Georgia
1 review
0 helpful votes
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2 lamp shades
November 29, 2024

Good product for us - easy website to us - fast service. Used your services prior - always happy and good quality

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Returns
November 29, 2024

Two floor lamps were ordered and received. One lamp had a damaged shade. I didn't have to rebox and ship back lamp, Lamps plus just mailed out another shade. I received the shade within 10 days.

Date of experience: October 8, 2024
Amira T. — Lamps Plus Rep
over a year old

We're so happy to hear that! We hope you love your new lamps.

Arizona
1 review
0 helpful votes
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Excellent products!
November 28, 2024

I have purchased fans, chandeliers in the past. You have the best selection of what I am looking for.

Date of experience: January 4, 2025
Wisconsin
1 review
0 helpful votes
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Stunning floor lamp
November 28, 2024

Easy to navigate on the website and photos are very close to actual product.
Bought several lamps and mirrors and had to return just one.
Customer service was prompt on returns. Definitely recommend Lamp Plus been using for over 10 years.
Keep up the great work. Thanks to everyone…

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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I recently did a half bath update. I had no difficulty finding the right vanity, toilet, faucet, light fixture and accessories. However, finding the right mirror to place over the vanity wasn't quite as easy...until I went to LampsPlus.com! There were several great options and I am happy with the one I chose! The mirror is modern with a design feature that adds class to the space. The mirror was packed very well, arrived in perfect condition and in a timely manner. I have had many compliments on my bathroom update, particularly on the mirror. I will definitely go to Lampsplus.com for future purchases mirrors plus more!

Date of experience: November 25, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Indiana
1 review
0 helpful votes
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Good lamps
November 25, 2024

Easy selection, fast shipping, good price-good experience.

Date of experience: November 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to see that you found our site easy to use, thank you.

Texas
1 review
0 helpful votes
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Satisfied
November 24, 2024

Lamp is as pictured in advertisement. Very happy with the purchase.

Date of experience: November 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

District of Columbia
1 review
0 helpful votes
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Lit up my life
November 24, 2024

Decent selection although a tad pricey that's about it. What else can I say?

Date of experience: November 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we appreciate it.

Texas
1 review
0 helpful votes
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Ceiling Fan Made Easy
November 24, 2024

- Website is so easy to use
- Found what I had been looking for on multiple sites but could not find until I went to Lamps Plus
- Shipped when it said it would ship
- Arrived when it said it would arrive
- Great overall experience

Date of experience: November 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

Colorado
1 review
0 helpful votes
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Beautiful Light Fixture
November 23, 2024

This has been a seamless process so far. Already received my other orders. Thank you!

Date of experience: December 31, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.

Pennsylvania
1 review
0 helpful votes
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Bar stools
November 23, 2024

Great-order came quickly and the missing parts were quickly received.

Date of experience: November 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.