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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Got email alert for $30 off on $200+ purchase. Did not approve. Said not a new customer. Have need discount. Very upset with you
However, after it was assembled I could not turn it on. There is a piece of silver on the knob that prevents me from turning the switch. Unfortunately, calls I made were on hold too long—not a criticism-but still Vacation time so very busy.
Great to hear from you, thank you for the visit and responses.
Have previously ordered from you. Your customer service immediately sent me two globes to replace the broken ones. Love your lights!
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
The lamps are
great and work very good on the bedside tables. They were packaged very well. As someone had stated, they are brown not bronze but they look good anyway.
Hello Jane, glad to hear to are happy with your table lamps!
I have ordered ceiling fans, lamps, landscape lights and bulbs. They have delivered quickly and assisted if I needed and truly easy to shop with and they provide a great value!
Thank you for being a frequent shopper with us, we appreciate you leaving a review and we value your feedback.
I was assisted very well in the selection of new track heads- your rep made sure that I was buying the right heads for my J track, and discussed the merits of LED versus halogen lamps. A+ customer service!
Glad to hear you had a positive experience with our customer service team!
Quick and easy checkout. Managing wish lists is unnecessarily complicated.
Glad to hear the website was easy to use!
I've used Lamps Plus twice in the past month and wasn't disappointed. If I'd discovered this company before now, I'm sure when I remodeled my kitchen and bathrooms, I would have found all my lighting needs and much more! Great service!
Thank you for taking time to provide feedback about your experience, we appreciate your review.
Site was well organized. My order for two light fixtures was promptly shipped, and both items were easy to track. They were both received with no damage, all parts and I installed them with no issues.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Once I decided on my purchase, my new lamp arrived quickly. The lamp shade had minor bruises…could have lived with, however after speaking with customer service, they made it super easy to get a replacement shade!
Hello Mari, glad to hear that your issue was resolved! We appreciate your feedback.
I have purchased a Minka fan in the past and was very pleased with it This company has some unusual fans that work very well and look great.
Thank you for being a returning customer, we hope you enjoy your new fan.
Chat was very helpful in making my decision. They researched the dimensions and ensured that the light kit would fit my fans. It was perfect.
Great to see that you found what you were looking for! Thanks for the feedback.
Loved that I received a discount on my first order! Overall it was a good experience.
Thank you, we appreciate the feedback and the comments.
The lamps & lampshades were just as viewed on line, excellent quality & beautiful. The packaging was very secure so there was no damage to the contents. When the need arises again would not hesitate to order again from Lamps Plus.
I have been buying from Lamps Plus for many years and always have great results - high quality items, great selection,
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
I cannot say enough good things about Lamps Plus and their products. I purchased a post light and I absolutely love the quality of it.
We appreciate your business and hope you visit our site again!
I needed a pair of lamps for a guest bedroom with a coastal feel. I had a good selection to choose from. The website allows you to search by style, color, etc. My lamps were a good value and shipped quickly. The lamps arrived very well packed. I'm happy with my choice.
Hello Madison, thank you for shopping with us and we hope you love your new lamps.
Easy selection process on line. Delivery came promptly. We loved the fan so much in our other house that we bought the same one again.
Thank you for being a returning customer. We appreciate your business and feedback.
Lots to choose from. Easy to order. They were gifts and the recipients loved them. I think
I'll order one for myself.
Thank you for the great feedback, we hope you enjoy your purchase.
These lamp shade replacements are fabric and better size than originals
Thank you for being a returning customer, we appreciate you shopping with us.
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