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Lampeez

3.0

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Lampeez Reviews Summary

Lampeez has a rating of 3 stars from 372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.

service
64
value
63
shipping
64
returns
30
quality
61

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Texas
1 review
9 helpful votes
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Sent the small when I paid for large. Lamp base didn't even work properly. Returned for refund, when I didn't get money back they refuse any further help because I didn't pay extra for tracking shipment. So now I have no lamp, no refund, and no cares from company. Terrible product and even worse customer service! Beware and don't do business with them!

Date of experience: July 1, 2019
Florida
1 review
7 helpful votes
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Did not receive order. Custimer service kept saying it was shipped and after the 4th time calling and 3 months later they said it was backordered and did not know when it would come in. I asked for a refund and was told they would try but not sure it would process because the item showed as shipped, To this day I have not received the order or the refund. This is the WORST company I have ever delt with!

Date of experience: June 21, 2019
Florida
1 review
3 helpful votes
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Very disappointed,
June 14, 2019

Had a package delivered (6-5-19) I did no order this, no information as to what it was or who sent it. No phone # available to check on order #, had to email. 1st email sent 6-7-19 (requesting info including order #, only info available on shipping label). Email reply we are looking into it. As of 6-14-19 no response. This firm must have taken its customer service training from a third or fourth world country.
Matt Sheridan, Spring Hill, FL

Date of experience: June 14, 2019
Pennsylvania
1 review
1 helpful vote
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Great Gifts
May 14, 2019

I am surprised to see negative reviews, since my experience was perfect. I ordered the Train for my parents, the Soccer Ball for my Grandson and the Wine for my Daughter-in-Law as gifts. All arrived in a timely manner, all worked and displayed beautifully, and all still look and perform as new. I was very pleased with the quality of both the product and the packaging. With the wide assortment of designs, a perfect gift for any age.

Date of experience: May 12, 2019
Washington
1 review
2 helpful votes
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BUYER BEWARE!
May 2, 2019

I paid $40.00+shipping for this Lampeez lamp and soon after discovered Amazon Prime has the same item for $19.99 including shipping. I will never order directly from Lampeez again!

Date of experience: May 2, 2019
Connecticut
1 review
2 helpful votes
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I purchased the Musical Notes 3D illusion lamp as a little side gift for Christmas 2018, for my teenage son who excels in music. I was so happy when he opened it and was very excited to get it! It looks stunning on his bedside table. He is very happy with the features and looks of this unique gift. Would definitely buy from this company again.

Date of experience: May 2, 2019
Virginia
1 review
1 helpful vote
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I got the wine lamp for my daughter for her birthday. She has incorporated it in her wine bar/wine /fridge area and she loves it.

Date of experience: May 1, 2019
California
1 review
1 helpful vote
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Clamped Scam
March 21, 2019

Do not waste your money on these lamps. They are very poor quality, and there is no 3D at all. The price is way out of line, they should be priced at $5 or less.

Date of experience: March 20, 2019
Mississippi
1 review
1 helpful vote
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The lamp gives off just enough light for night and she loves the horse head. My daughter is grown and sometimes hard to find just the right gift. Lampeez was a great gift.

Date of experience: March 1, 2019
Texas
1 review
2 helpful votes
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Lampeez rip-off
February 12, 2019

I never received the lamp I ordered from Lampeez. I can't believe they never sent it. When I contacted customer service it was a joke. They said they sent it to the wrong address, even though I gave them the right address. They never made good on it.

Date of experience: February 12, 2019
Florida
1 review
3 helpful votes
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Christmas gift
February 6, 2019

I purchased the elephant lamp for my daughter as a Christmas present. She was thrilled with it and promptly placed it in her home office. It was easy to set up and made a wonderful night light also. I cannot understand how anyone would not like these lights. I thought they were beautiful and made a delightful gift. I had no trouble with my order and it arrived on time and in perfect condition.

Date of experience: February 5, 2019
Canada
1 review
5 helpful votes
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It is garbage!
February 4, 2019

Do not buy! Dollar stores have better quality!
Do not waste your hard earned money! I will never order from this company again! Cheap quality! Not worth $5!

Date of experience: February 2, 2019
Nebraska
1 review
1 helpful vote
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Waste of money!
February 2, 2019

Wish I could give 0 stars! I ordered a football and a wolf. Received 2 footballs. Was too late to return. Footballs did not look 3D. Was going to give as Christmas presents but was so disappointed in the product, I couldn't even gift them.

Date of experience: February 1, 2019
Michigan
1 review
3 helpful votes
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I ordered a guitar lamp for a Christmas gift. I gave it just after to Christmas to my boyfriend. He was very busy and didnt get a chance to set it up and try it for a little over a month later. It doesnt light up and wont turn on or off. When I contacted customer service, they said no returns after 30 days. Wow for a $70 lamp that looks flimsy and doesnt even work this is really bad customer service and a poor company that doesnt stand behind its products. Don't buy from this company.

Date of experience: February 1, 2019
Missouri
1 review
2 helpful votes
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Illusion Lamps
February 1, 2019

I placed an order for Christmas and my order showed up missing half the parts. I placed an exchange order and after 9 months I still don't have my replacement order. They have my money, no one ever answers the phone and they don't return calls. These guys are crooks and giving them one star is one star too many! DO NOT PURCHASE ANYTHING FROM THESE GUYS!

Date of experience: February 1, 2019
Nick F.
Illinois
1 review
2 helpful votes
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Worst Customer Service
February 1, 2019

Lampeez the worst customer service i have ever dealt with. I ordered a custom lamp and it didn't arrive until months after the promised delivery date. I sent numerous emails that went unanswered, asking for a phone number to call or an email of an actual person to talk to and they would NEVER give me that information. I was stuck with the general customer service email that wouldn't respond. I was honestly surprised when it showed up because I thought I was never going to get it, but even when it did i was met with disappointment. The letters on my lamp looked like they were hand written, sloppy work. WILL NEVER BUY FROM AGAIN AND STRONGLY ENCOURAGE YOU NOT TO.

Date of experience: February 1, 2019
Canada
1 review
3 helpful votes
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Do not order from herei
January 25, 2019

Paid for shipping when placing order. Just received a bill from FedEx for $18, a month after I placed the order. Supposed to have received the order before Christmas, it never happened. Glad I didn't pay the higher charge for quicker service, would have been a waste of money. Such a shame, because I'm happy with the product.

Date of experience: January 25, 2019
Colorado
2 reviews
5 helpful votes
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There should be a zero don't deserve a one! What do you do to get your item? I'm lost dealing with this company, been doing this since November, son never got Christmas present. Do you ever get your product ever or should I just kiss my $50 goodbye I can't believe they can just get away with this.

Date of experience: January 23, 2019
Texas
1 review
1 helpful vote
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The lamps themselves are good. Shipping is terrible. Very slow. There is no phone number for the company. The only way to contact them is via email and they do not respond. I ordered a lamp in early January, they said it would ship is 3 to 5 days. I did not receive it until the 23rd. No reason why and no contact from anyone. I will probably never order from them again.

Date of experience: January 23, 2019
Maine
1 review
5 helpful votes
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I ordered a hockey light for my grandson in plenty of time for it to arrive at my place. I was going to go to their house for Christmas in another state and it showed up two days after I left. I was gone for three weeks and when I got back they wouldn't let me return the first one because their limit is only 14 days. I do not recommend doing Business with this company.

Date of experience: January 20, 2019