On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
La-date Reviews Summary
The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'd like to buy more than one conversation at a time. The "coin" purchase presents only one buy amout type
The filter doesn't work
I'm asking for local ladies and it's showing ladies from Columbia
I really wasn't aware of the cost to chat. I don't look for dates, I look for others who share my ways of life and so...
Dear Wryter,
Thank you for taking the time to share your thoughts and feedback with us!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please note that different members may prefer to use our website for various reasons as the platform provides a safer and secure space for communication. All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, some people want to establish international acquaintances to share their traditions and experience, for instance.
If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.
Best wishes,
La-Date Customer Support
Everyone I saw here is so far away what good is that for me
Dear Mel,
Thank you for the review!
We want to assure you that we have members in different locations and you can use the Search option in order to find someone closer to you.
We wish you good luck and a pleasant time on our website.
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.
Best Regards,
La-date Customer Support
I am pleasantly surprised and want to experience more
Dear Dan,
We appreciate you leaving positive feedback regarding our website!
Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Best regards,
La-date Customer Support
Haven't found what I want yet, but they seem to have many that seem interesting..
Dear Gage,
We appreciate you leaving us a nice feedback! We work hard to offer high-quality service to every customer.
Do not hesitate to contact our customer service department if you require any further assistance via [email protected].
Warm Regards,
La-Date Customer Support
I like it its easy will see if I like it enough to stay
Dear Troy,
We are so pleased to read your amazing review! Our team is happy you are enjoying your time with us.
Please contact us via [email protected] 24/7. We will be glad to assist you!
Best Regards,
La-date Customer Support
It's expensive, I mean as far as going through the mechanics is actually making a purchase yeah it's simple very easy but I just don't want to have to take out a loan to talk to somebody lol.
Dear Bobby,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
If you are an active member, you might get a set of free bonuses. Please do not hesitate to ask us for more details!
We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-Date Customer Support
I think that was a good shopping experience I would like more
Dear John,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
It would be better if people who just joined didn't have limited messages
Dear Alex,
Thank you so much for taking the time to leave us this review!
I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.
Feel free to reach us via [email protected] email at anytime. We are always at your service!
Best regards,
La-Date Customer Support
The application is good, the contacts although not all of them are in the US if they are real. I like
Dear OscariroPeru,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
La-Date Customer Support
I look for adult woman, 60 70 years old. Not young girls who think of only money@ think giving sex to a old man will make them happy. I dont like stupid girls R K LaRoche
Dear Richard,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
La-Date Customer Support
Did not know I had to pay to converse with people.
Dear Cesar,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
Be happy in your life
Everything is feel to be happy
Dear Client,
Thank you for your review! Our team is happy you are enjoying your time with us.
Please contact us via [email protected] 24/7. We will be glad to assist you!
Best Regards,
La-date Customer Support
Nicer Ladies here. I'm sure they would love it if I could get my own house and we can meet up for a while and I can do the best I could to help with the need of some kind to know how much it would be for a service call for 5hrs. Of tender sexual satisfied 4 sure.
Dear Client,
Thank you for a positive review!
We want to emphasise the fact that our website is an online-international communication platform. We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website. This is the only purpose our platform serves.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
On La Date I found my best friend. As it turned out, he was from another country altogether, but that doesn't stop us from corresponding all the time, even with the time zone difference! It's good that distance doesn't matter - and it's all thanks to La Date.
Dear Yuliia,
Thank you for leaving a review about our website for communication.
We are pleased to hear that you have found a great friend and the distance did not become an obstacle on your way,
Have a great time on our website for communication!
Take care and stay safe!
Best Regards,
Support Team La-Date
I have always communicated more in real life. I used to think that chat sites were not serious because there were practically no pen pals around. But fate took me to La Date. So it turned out that a friend from this site helped me more than the friends with whom we had supposedly been close for several years.
Dear Tony,
Thank you for taking the time to leave feedback about our website.
We are glad to hear that you have found a great friend on our website for communication!
If you need any assistance, feel free to reach us via [email protected].
We work 24/7!
We would also greatly appreciate it if you decide to review the feedback as you have rated it 3 stars.
Looking forward to your reply!
Best regards,
Support Team La-Date
La Date is a great service for its features. I especially like the way the choice of people works here: it always very accurately chooses the person with whom you are interested in communicating. All you have to do is configure the system. Thanks!
Dear Irina,
We appreciate you taking the time to share your feedback with us!
It is warming for us to hear that you like the functionality of our communication platform and use it to find new friends and acquaintances online.
Best wishes,
La-Date Customer Support
This site is a total scam. I hope whoever needs to see this reads it before they waste their money. Everything on this site requires you to use credits (which you must pay for of course), so to chat, email, etc, etc. If a girl sends you a picture in an email, it costs credits to view it. You'll go broke just after one day trying to talk to one girl. This site just popped up on social media or somewhere so I figured I check it out, but what a waste of time. I've used the site Colombian Cupid in the past, I recommend. Colombian Cupid has a monthly membership, no games. I have also been to Colombia nine times and had relationships with two different women, at two different times. So I know a thing or two about Colombian women. All the girls on La-Date can somehow speak good English, which is far from the truth. Very few Colombians can speak good/fluent English. Furthermore, if you're a half decent looking guy, Colombian women will give you a phone number to contact them via WhatsApp fairly quickly into a conversation. They're not concerned with staying on a dating site to get to know you better. On La-Date, all these girls come up with the same excuse, they want to just talk on that site as they feel it's safe, secure, etc... that's a ploy to keep you pumping your money into the site. When you sign onto the site you'll get overwhelmed with messages immediately, but once you log off, nothing. You log back in there's no new messages since you've been off line. Very ironic, right? All the girls on La-Date look like models. Colombian women are beautiful, but not 100% of the girls on any site look like that. Many of the girls responses when you ask to move off the site to WhatsApp are all very similar in context too. I don't know what else I can say. Stay away, but if you don't believe me and want to waste money give it a try... I don't believe any of the reviews on here either that state the site is good. I believe those are paid reviews or something. Even the responses by La-Date to the poor reviews on here are all the same. What a joke. There should be laws against this kind of non-sense. This is the world we live in though.
Dear Chris,
Thank you for sharing your thoughts and feedback with us!
Please be kindly informed that we have never scammed anyone, we carefully review each complaint and do our best to resolve the problem in a satisfactory way. From our end, we do not tolerate violations such as the scam and we always do our best to make sure that every user follows the terms of our platform. It should be noted that every person leaves reviews and feedback about their experience at will. Just like you, people decide for themselves whether they are willing to share their opinion regarding our service online.
We take steps to ensure that the validated members of our website are genuine. At the same time, we do not either control their activity 24/7 nor prohibit them from using our platform as much as they want. We are truly glad to hear that your profile is popular among the members of our platform to the point where you receive plenty of messages. Please be advised that we are not able to prohibit the users from writing to you. We give all of them an opportunity to initially reach the ones they are interested in. It is rather common for every user of our platform to receive more messages when they are indicated online as it is always best to initiate the conversation right away. Or maybe you do not send the users any messages they may reply to when you go offline.
As our website is an online-international communication platform, people from various locations and countries are able to use our services and the level of their English knowledge may differ. It should be taken into account that as people communicate online, they may use some online translating services if they have insufficient English skills. Some people who use our platform may travel or relocate from other countries and not every user registered on our website is from Colombia.
We always strive to provide our users a secure space for communication and for this purpose we carefully approve all the users to be registered on our platform. The profiles of our users are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. There are indeed many good-looking users on our platform as it is rather common for every person to present himself/herself in the best way possible on social media.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits. It is true that you need to have enough credits to use some of the services, however, compared to a subscription you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website. Pay attention, that the Internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other members. It is true that every user decides for themselves whether they are ready to share their contacts as the website provides a secure space for communication. If you want to get confirmed and valid contact information of another member, we have a special procedure – “Contact Request”. Please feel free to contact us via [email protected] if you are eager to know how it works.
At this point, we kindly ask you to contact us via e-mail and we will be happy to assist you with any difficulties that you might experience on our website.
We are always at your service.
Best wishes,
La-Date Support Team
The site is easy to use and easy to utilize. The issue is the response you receive clearly isn't from the women themselves. How is it that most of the women don't speak English, yet all of the responses are in English?
Also, there seems to be some automation on the site to make it look like real activity from the women. Many of these women have their professions, so how can they be texting and messaging everyone in the middle of the day.
I have traveled to Colombia and other places in Latin America dozens of times over the past couple of decades. There are women that beautiful, especially in places like Cali, Bogota and Medellin, but the women are not just waiting around for guys to contact them. The messages and interaction seems to clearly be from other people running the sites. I know other intro agencies advertise for models, and then the women sell their photos to the site, but are not really interested in the services. There are also a lot of women on other intro sites, and they have been posted on those sites literally for 5 or more years.
If it seems too good to be true, it likely is! That's just common sense guys!
If you want to meet a beautiful women from Latin America, spend the money and make the trip. It is well worth it.
Dear John,
Hello and thanks for finding time to submit your review.
Kindly note, that our website is completely legitimate, as we work in accordance with international law.
We carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with (such profiles have the label "Validated member").
Surely, since the validated members on our platform are mostly from Latin America, they usually don't qualify themselves as native English speakers, nevertheless, they usually have at least basic skills for online communication.
Also, we try to make sure that all the validated members are interested in communication with other members of the website.
For this purpose we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
If you have any other questions, please contact us via [email protected]
Best regards,
La-Date Customer Support
From the business
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Dating Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Steve,
Thank you for taking the time to share your concerns and feedback with us!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Please note that we have not received complaints about the filter option malfunctioning lately.
We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!
At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
La-Date Customer Support