On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
La-date Reviews Summary
The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Free to express much desire for all humanity and Gaia
This is something very new to me but I don't feel uncomfortable which is huge
Dear Marc,
We are blown away by your words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
With kindest regards,
La-date Customer Support
This site seems to be very good, and it runs the game perfectly
Dear Kadmtu,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support
Moi je reste suis message avec toi Karina
Dear Marc,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
This is awesome as i love latinas... i sure wish i had some more credits... these ladies are beautiful...
Dear Darrell,
Thank you for the great review! We’re so happy you loved your experience and you shared your opinion with us and the community.
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.
Best Regards,
La-date Customer Support
Well I have not really had enough time to really evaluate this yet.
Dear Shane,
Thank you so much for this review!
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
If it was free and be able to msg for free this site would be the best site to meet and chat
Dear John,
Hello and thanks for finding time to submit your review.
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Best regards,
La-Date Customer Support
All my feed is out of country. Looking in the United States
Dear Ryan,
Thank you for the review!
We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.
Moreover, it is a great opportunity to meet people from all over the world!
You may use the Search option available on the website in order to find members from the preferred location.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
I HAVE BEEN REALLY impressed WITH THE app setup AND TIME streaming service, bless YOU for YOUR kindness
Dear Client,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
No sure how real these people are - my only issue. Best way to resolve it is to go visit in person and see for myself.
Dear Tyrone,
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
There's so many beautiful women on here it's hard to choose one but imagine my soulmate is there somewhere
Dear Ronny,
Thank you for commenting!
That is the best evaluation I saw today, thank you!
Have a wonderful day and state safe!
Best regards,
La-Date Customer Support
I'm enjoying seeing all these lovely people but I'm not keen on having to buy credit for to talk to someone I think this should be free
Dear James,
Thank you for the nice evaluation!
We are pleased to hear that you like the website!
Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
Wishing you only nice people connections ahead!
Best regards,
La-Date Customer Support
It's is a very nice site to meet someone special here.
Dear Goku,
Thank you for a 5-star review!
We are glad that our website is the right place for you!
Keep it up!
Best regards,
La-Date Customer Support
Dear Matthew,
Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
We are always glad to hear new ideas!
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-date Customer Support
Nice to talk with other lady's and enjoy the company
Dear Larry,
Could you please clarify what we can do to make your experience with us better?
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Spent about 100 dollars talking to some women. Musta got about 100 messages from all hot Colombian women and the one I did speak with for an extended period of time, who was nice enough to talk to, there was no way she was talking outside the site. These dudes are so "transparent" that you don't have to pay for any service you don't want to but let's see a little transparency on how the female members are monetized. Because they are obviously monetized in some way. And of course all of there pictures and IDs have been verified. They may be, but y'all f'ers are kickin something back to these hoes for keepin us stupid thirsty simps talkin to them. Well played La-date.com. Well played. I won't fall for it twice. If your reading this review, don't you fall for it either. You've been warned.
Dear Doug,
We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Yahoo I like this the operation you have I believe I found my soulmate and I just keep you posted and again thank you I'll give you every start it is in the sky to let you know that your guys match making do work well I just need to see how it works
Dear Ardy,
We do appreciate that you found some time to leave your review.
Kind regards,
La-dateCustomer Support
I would have bought more credit but don't have a card only PayPal so I have met someone and were chatting but can't chat no more
Dear User,
Hello and thanks for leaving your review.
Please contact us via [email protected] and we'll be delighted to look into the issue that you faced.
Best regards
La-Date Customer Support
Off to a good start. I'm hoping to be chatting with real people and not an automated chat system.
Dear Wyric,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
We try to make sure that all the members are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps. All our trusted members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
You should make the site free since all the ladies are in south America
Dear Stephan,
On behalf of our team at La-date, thanks so much for this positive review. It means a lot to us!
I appreciate you helping us to improve the website, thank you for your suggestion, we are always glad to hear new ideas!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Kind Regards,
La-date Customer Support
From the business
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Dating Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mick,
We are extremely grateful that you took the time out to leave us such a good review!
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team La-date