La-dateReviews 20,022

Dear Bruno,

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.

From our end, we do not tolerate such violations as scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

You are the only one who chooses who you want to communicate with and spend your credits for. We would like to highlight the fact there is no need to pay for any subscription in order to use the platform. You get to choose the services that are of your interest and control your spending on those.
Also have different options that allow you to spend less and communicate with your favorite person out of the website for free.

We will be glad to assist you in case of any questions. Please contact us via [email protected] if any assistance is needed.

Best regards,
La-Date Customer Support

Dear Paul,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, contact us via [email protected] and share all the details regarding your feedback of the platform that you rated 3 stars.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team La-Date

Dear Vince,

First and foremost, we never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.

Secondly, we maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

Moreover, you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Manny,

Thank you for the feedback.

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in many cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Please note that we do not have monthly subscriptions so you can purchase credits packages as a kind of our website currency in order to spend them on the services and control your spending. Furthermore, it has no time limit compared to the subscription so you can use it anytime you wish.

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Kind Regards,
La-Date Customer Support

Dear Tom,

Thank you so much for this review! We really appreciate you being a customer.

You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by age.
Also, we have some nice services that you may like.

Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.

Kind Regards,
La-Date Customer Support

Dear Atticus,

Hello and thanks for leaving your review.

We're delighted to know about your experience.

Yes, we do not have any kind of subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.

If you have any questions, please contact us via [email protected]

Kind regards,
La-Date Customer Support

Dear Steve,

Thank you for taking the time to share your concerns and feedback with us!

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Please note that we have not received complaints about the filter option malfunctioning lately.

We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!

At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to assist you with the difficulties that you have experienced.

We hope to hear from you soon.

Kind regards,
La-Date Customer Support

Dear Wryter,

Thank you for taking the time to share your thoughts and feedback with us!

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please note that different members may prefer to use our website for various reasons as the platform provides a safer and secure space for communication. All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, some people want to establish international acquaintances to share their traditions and experience, for instance.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Best wishes,
La-Date Customer Support