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Knetbooks

3.8

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.

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1,172

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6,380 reviews

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Pennsylvania
2 reviews
0 helpful votes
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Wonderful and much Appreciated! We will be able to continue our program.

Date of experience: June 28, 2024

Great service!
June 21, 2024
Previous review

Great service!

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Best experience
July 5, 2024

Website Easy to use and truly love all the options it had many options available

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
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Book not delivered
June 30, 2024

Book was supposed to be in stock, turned out not to be, and the order was cancelled.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2024
Illinois
1 review
0 helpful votes
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Long delivery
June 28, 2024

Paid for fast shipping, still took almost a week to be delivered

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2024
New York
1 review
0 helpful votes
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Good website
June 28, 2024

The website was easy to use and I appreciated the fast shipping.

Date of experience: June 18, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for choosing Knetbooks!

New York
1 review
0 helpful votes
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Good
June 28, 2024

Good book and it is in good shape. Ordering was easy and shipping was fairly fast

Date of experience: June 17, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you! -Knetbooks

Wisconsin
1 review
0 helpful votes
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Perfect product
June 27, 2024

My book arrived earlier than planned and was exactly what I ordered.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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I have not received my order ******* I paid for it and I need it for a project

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Puerto Rico
1 review
0 helpful votes
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Terrible customer service
June 24, 2024

I ordered this book by mistake, I tried to cancel my order less than 30 minutes after. Customer service proceeded to refused to cancel my order and said it already had been shipped out, which I don't believe. They stayed. I'll have to send it back after I received the book and when I reached out to refund they were no help nor sent me a shipping label.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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I never received the Book!
June 23, 2024

Wait for weeks for nothing. I didn't receive my order. 😡

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
North Carolina
1 review
0 helpful votes
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Splendid
June 22, 2024

So amazing and great and awesome and swell and excellent and amazing

Date of experience: June 12, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you! -Knetbooks

Texas
1 review
0 helpful votes
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Fast and in good conditions.
June 22, 2024

For it being a used textbook It definitely was still in good conditions a far pages were folded in but It is only for a semester class. The packaging was an very secured and faster than I had expected. Overall amazing!

Date of experience: June 12, 2024
Georgia
2 reviews
0 helpful votes
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Reliable
June 22, 2024

My experience has been great so far. I received my book faster than expected.

Date of experience: June 11, 2024
Arizona
1 review
0 helpful votes
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Customer service is impeccable.
June 21, 2024

Although the wrong edition of my book was sent, they were very responsive to my complaint. I was able to return the book with a free printable label, they waived the restocking fee, gave me a full refund and a $5 award toward any future purchase. I would purchase from this company again without a second thought!

Date of experience: June 11, 2024
District of Columbia
1 review
0 helpful votes
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You cancelled my order for no discernable reason, and then when I asked the order to be reinstated because I needed the book, I received no response.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2024
Maine
1 review
0 helpful votes
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Will buy again
June 21, 2024

Happy with my purchase! Book is like new and so shape compared to other sites.

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Great!
June 21, 2024

I will definitely order from here again. My book was brand spankin' new and in perfect condition since the packaging was perfect.

Date of experience: June 10, 2024
Alabama
3 reviews
0 helpful votes
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On time
June 17, 2024

My book was delivered as promised and in great condition.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Good books
June 15, 2024

I received one book on time, but the other two were slower. The first book came to my doorstep and the other two had to be picked up at the post office. I really needed the first two before the first one, but I have been able to get my assignments done.

Date of experience: June 5, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for shopping at Knetbooks!

New York
1 review
0 helpful votes
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Easy to place order and received the product in a week.

The book is in good condition.

Date of experience: June 4, 2024