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Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.
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When I bought my textbook, they said that I would receive an email for each step of the shipping process. I hadn't even received any emails that it was even processed or shipped by the time it was due to arrive. I emailed customer service about it, and funnily enough, my book arrived five minutes later. I was a little stressed, but it turned out well in the end.
My textbooks took over 2 weeks to arrive. The estimated delivery dates provided during checkout were misleading. Customer service was not helpful.
I was satisfied with the delivery no extra hoops and hurdles just ordered and straight to my door.
Extremely dissatisfied. Never received the boo. Ended up canceling after waiting for the book to arrive. No interaction from them regarding expected arrival date would never order from them in the future.
The delivery did not take long it a river on time for when my class started.
I have never received the item and the credit has never been placed on my credit card
The book is in as good as new shape and arrived in tome for the class start.
Very quick and straight to the point! I loved how quickly it arrived as well!
I order books for short term rentals for my 8 week classes and Knetbooks always helps me out when it's crunch time! Thanks homies.
Fast and easy to order. Easy returns and friendly customer service.
Quick and easy process. Not sure of the directions for returning the book after rental ends.
Ordered book days before accelerated class was to begin to assure I had it in time. Never received a tracking number as was told when ordered and had to contact the company when the book had not arrived 10 days after I ordered it. Was told it went out before a tracking number could be given. When book arrived 2 days later ( now 13 days from when ordered), there was clearly a tracking number on the package. So glad this is my last class and will never have to rent or order textbooks again because this was a bit stressful.
Hi Michele,
The title youordered was shipped directly from the distributor to you. The distributor did not share the tracking number with us before the item was shipped; therefore, out customer support agent could not the the information with you. We apologize for any inconvenience or confusion regarding this matter. Thank you for choosing Knetbooks!
I was excited to find some novels listed at great prices and to order for my kid's birthday. After a few days, I received word that one of the three books was unavailable and being canceled. After several more days, when the order had been delayed too long to arrive for the birthday and with no more updates, I canceled the other two items. Very disappointing experience!
No problems looking for and ordering product. Like prices
Thank you for choosing Knetbooks!
To have my book delivered, it took more than 2 weeks. Very ridiculous
Fast shipping will use service again would recommend to fellow students
Had the best price and reasonable amount of time to deliver.
Very easy and simple to order, friendly and helpful. No hassle to order.
Knetbooks was very easy to use. The process to rent a book was quick and simple.
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!


Thank you for shopping at Knetbooks!