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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Back orders, Fulfilment times, and delivery times seemed to be much approved, multiple warehouse order shipments a plus for quick turnaround
Easy to order and shipped easy thanks very much for the great service
I called several times and finally someone looked into the order as to why it took so long,got mixed up somehow
I needed a specific sandpiper pump looked on line Kleen-Rite had the best price and prompt shipping have used them twice on two separate occasions will use them again
I had a certain number of points saved that prompted me to purchase another case of brake cleaner...however when I finalized my order I don't recall the option for regular basic shipping, so I really did not save much in the end.
Bryan Daniels
Smooth transaction and everything comes on schedule. Thank you.
All of my orders from Kleen-rite have been received correct and on time. Personal their are very knowledgeable, helpful and pleasant to work with.
I was looking for specific parts and needed some assistance in ordering.
The sale staff was more than helpful, making it very good experience.
I had to wait a couple of weeks to have my item shipped. During the wait, my credit card was compromised. I received an email with a number to call, called it and the transaction was handled very professionally!
Easy to deal with and has a ton of products and inventory.
This is the only place in the dang world that I can find these specific window cleaning towels that are the best. Shipping is somewhat crazy though for what they're doing. Suggest buying as many as you think you'll need all at once so you don't have to pay 30$ to ship each time
Bought a pressure washer gun that arrived assembled like it should have but after using it a couple times the gun fell apart. It was never assembled with screws! Had to reassemble the gun & add my own screws.
Shipping costs were fair and arrived fast, what could be better.
Staff associate was professional and courteous and I didn't have to wait long. Customer service got back to me promptly and made corrections accurately
I ordered online, so I didn't really have any sort of experience out of the norm. It was fine. I knew what I wanted to get because we have ordered the same one for our company in the past.
Have not received my order, decided to call for a follow up. Usually most of my orders come by UPS or FedEx, this time was delivered by the Postal Service. That threw me off! My mistake not to check my mailbox more frequently. Thank you for helping me out.
It was easy to re-order online. Found my last order and repeat.
My order came in two shipments and the one had been opened and emptied in transit. Kleen-rite was very workable and sent me a replacement for my order. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry you ran into some issues with your order and that we did not meet your expectations, Connie. We hope you'll give us another chance to serve you better in the future.