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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 2 days

Instant Feedback

8,563 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Satisfied
April 11, 2024

The product I ordered was backordered. Not a big issue, but better communication on lead time / product timeframe expectation would have been appreciated. I had to locally substitute the item and my products showed up 2 days later. Had I known when to expect it, I would have held off purchasing an alternate product.

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Great
April 11, 2024

Awesome and I received my order on time and full thanks

Date of experience: April 1, 2024
Indiana
1 review
0 helpful votes
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Easy ordering
April 11, 2024

The website is very easy to use and place your order.

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
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Great service
April 11, 2024

We ordered an odd item and it was looked after with no issues

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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Best in the business
April 11, 2024

If you own a car wash you should not use anyone but them!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Tokens
April 11, 2024

I ordered my tokens and I received my tokens. Thank you

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
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A very experienced agent that knows the product line very well and is able to tell me what I have ordered in the past and can advise me on what is the best product for the price to fulfill my needs. He has up to date availability and can tell me instantly if the product is in stock or not. I appreciate his advice and honest opinions.

Date of experience: April 1, 2024
New Jersey
1 review
0 helpful votes
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Turbo 108
April 11, 2024

I've ordered before but this time the product was sold out and on back order. Took several months but I received product

Date of experience: April 1, 2024
Texas
3 reviews
0 helpful votes
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Great Customer Service
April 11, 2024

Needed a wiring harness for a Hamilton Changer. I didn't have my account number with me and was not sure about the part number. The sales rep was extremely knowledgeable and easy to work with. He found me in the system, confirmed the part number I was looking for, and I received the harness in a few days.

Date of experience: April 1, 2024
Mississippi
1 review
0 helpful votes
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Order Processing
April 11, 2024

Orders can be processed and shipped on a date convenient to the customer. I love that touch.

Date of experience: April 1, 2024
Montana
1 review
0 helpful votes
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Minor Expense to SAVE Money
April 11, 2024
Updated review

I'm using these foot valves to construct feeder tubes for our chemical dispersion system. When I'm done, these will draw up quite a bit more chemical instead of leaving it in the bottom of the container.

Date of experience: April 1, 2024

Everything I needed was easy to find and the transaction...
December 19, 2023
Previous review

Everything I needed was easy to find and the transaction process certainly makes it convenient!

Date of experience: December 18, 2023
Ohio
1 review
0 helpful votes
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On Time Delivery
April 11, 2024

Came on time and as described. Great seller of pump products.

Date of experience: April 1, 2024
Michigan
1 review
0 helpful votes
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Easy Shopping
April 11, 2024

Shopping and transactions are very easy. I have used this company for a while now.

Date of experience: April 1, 2024
Oklahoma
1 review
0 helpful votes
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Finally after 2 weeks and talking to 4 different men I got the info that I need.

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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Kleen rite is a great supplier
March 5, 2024

Reasonable prices, great selection and great customer service are all part of shopping ag kleen-rite

Date of experience: March 5, 2024
Patty L. — Kleen-ritecorp Rep
over a year old

Thank you for the positive feedback! I'll pass this along!

Illinois
2 reviews
3 helpful votes
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Good service but overpriced
March 15, 2024

Quick response but prices are higher than other suppliers, especially with shipping costs added in

Date of experience: March 5, 2024
Oklahoma
1 review
0 helpful votes
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My order arrived sooner then expected and the support I received was excellent.

Date of experience: March 5, 2024
Patty L. — Kleen-ritecorp Rep
over a year old

Thank you for the positive feedback! We appreciate your business!

Massachusetts
1 review
0 helpful votes
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They helped me manage my points
March 5, 2024

It was good everything was sent no damage. And came in a timely manner

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
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120 gal propane tank
March 4, 2024

Very easy to buy and pick up was also easy. Good people to deal with!

Date of experience: March 4, 2024
Alaska
1 review
0 helpful votes
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Excellent
March 4, 2024

Always gets my order right on arriving here on time. Excellent website!

Date of experience: March 4, 2024