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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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All good but didn't receive a receipt. Please have a representative fax me a receipt
I ordered 15 packs of metering tips and received 5
Hi John, I'll have someone in customer service research and reach out to you.
Appreciate the delivery and usually someone can meet you there but they were working
Great hoses, fast, fast delivery, hose prices were good. My only complaint is your shipping charges...way too high!
We've been doing business with Kleen Rite for some time and have always had good service and above average products
A very well executed order delivered very fast, Easily ordered delivered overnight and very satisfied
The experience was as expected-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Experience was very good as usual never have had a problem with your company thank you for the great service
Easy to purchase with an account, ships quickly. Just wish they had a location closer for cheaper shipping or be able to pickup directly.
Great website with accurate listings, descriptions, and pictures. The first problem I have with it is anytime something is backordered, there is zero notification. If 2 or more items are ordered and only 1 is in stock, the whole order does not ship until the backordered item comes in with no notification of that. 2nd point is going into order history it still shows orders in process or have not shipped yet, when I already have the part in hand.
I will still order products but might be better to call and order them to avoid the problem of out of stock items slowing down shipping.
Feel free to follow up, if whoever reviews this has questions or desires more specific information.
Thanks,
Dave Frazee
Thanks for the feedback, David, I'll get this to customer service so that can look into the order.
Choice and purchase is easy, confirmation process and invoicing could be improve.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'll get your requests to customer service, someone will get your receipt to you ASAP :)