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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 2 days

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8,599 reviews

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Texas
1 review
0 helpful votes
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Great company
April 25, 2025

Just took over a car wash that my father owned who has passed away. Every time i call i get nothing but the best of service. Thanks to the crew for your help and support. Chris Cleveland

Date of experience: April 14, 2025
Patty L. — Kleen-ritecorp Rep
8 months ago

Thank you so much for your kind words, we are sorry for your loss.

Canada
1 review
1 helpful vote
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Great Service
April 23, 2025

Phone is always answered quickly, staff have product knowledge, they are always helpful and polite. It's like calling a company 30years ago!

Date of experience: April 13, 2025
Virginia
1 review
0 helpful votes
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Great Service
April 15, 2025

Vanessa is awesome! She always does exactly what she says she is going to do and is motivated by the customers' best interst.

Date of experience: April 1, 2025
Colorado
1 review
0 helpful votes
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Our everything provider
April 7, 2025

As close to perfect as a provider of this volume could be, great attention to detail!

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Excellent Service
April 3, 2025

My overall experience as been pleasant with Kleen-Rite Corp. I would like to shout out Jamie Widener for his professionalism and attention to detail. He is quick with responses and always saves me time with detailed and precise information.

Date of experience: March 24, 2025
Virginia
1 review
1 helpful vote
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We have an excellent relationship with your sales and other related staff. In fact, I would say that Kleen rite service is super. Your staff all over is the best.

Date of experience: March 22, 2025
Italy
1 review
0 helpful votes
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I have been buying from Italy for a few years now.
My contact has always been courteous and helpful.
Deliveries are always on time.
Well done

Date of experience: March 21, 2025
North Carolina
1 review
0 helpful votes
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Richards Oil Co, Louisburg, NC
March 30, 2025

Always very pleased with prompt service. Staff is most helpful and skilled in problem solving. Would highly recommend Kleen Rite!
Regards, Jaey Young, Owner and President

Date of experience: March 20, 2025
Wisconsin
3 reviews
0 helpful votes
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GREAT phone service
March 29, 2025

The person that takes the phone call knows his stuff and has helped when ordering parts and mention did you want the O ring that's needed? Saved me BIG TIME!

Date of experience: March 19, 2025
New Mexico
1 review
0 helpful votes
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Always helpful and kind
March 28, 2025

I had to ask sales to help me identify some outdated serial numbers on my equipment and they helped me get the correct parts.

Date of experience: March 18, 2025
North Carolina
1 review
0 helpful votes
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Issues
March 28, 2025
Updated review

Well to start with after entering my card info on the website it was immediately hacked. Then the part ordered was delayed for more that a month and when we made contact about why the responces werre very vague.
But so far so good with the parts we received.

Date of experience: March 18, 2025

Always have what we need and fairly priced
June 30, 2024
Previous review

Always have what we need and fairly priced

Date of experience: June 20, 2024
Arkansas
1 review
0 helpful votes
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Jacob George is my hero!
March 25, 2025
Updated review

Always helpful and efficient! Just wish shipping was free for easier budget forecasting.

Date of experience: March 15, 2025

Jacob is very easy to work with and very helpful!
November 21, 2024
Previous review

Order processing if fast and easy without an attitude! Jacob is always clarifying orders to obtain the correct parts needed.

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Date of experience: November 11, 2024
New York
2 reviews
0 helpful votes
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Took advantage of $750 free shipping. Order arrived quickly as usual.

Date of experience: March 12, 2025

Rebuilding a Cat310 pump head for my 3 bay carwash. I watched the video numerous times but still needed help with the parts I needed. I talked to a tech and he set me straight. The head is rebuilt and working fine. Thank you Kleen-rite

Date of experience: February 8, 2024
Virginia
1 review
0 helpful votes
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Very good propane tank
March 22, 2025

I called Kleen-rite told them what I needed. He made an order for me, and I paid, he had it shipped. It took a few days to get here, but it was in excellent condition, no scratches, dents. They set it out in the driveway.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Good
March 19, 2025

John, the order service very knowledgeable and experience

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Customer Service
March 19, 2025

Chris M went above to make sure I got what I needed. Took his time I never felt rushed. Not sure of the date when I called.

Date of experience: February 18, 2025
Texas
1 review
0 helpful votes
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Owner
March 17, 2025

Always a great one. Great service, great information, and great inventory and great prices.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
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Extremely Satisified
March 12, 2025

Called John in sales - very well versed, courteous and patient!

Date of experience: February 5, 2025
Indiana
1 review
0 helpful votes
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Happy
March 8, 2025

Marty gives 💯 percent if he dose not know he will fine out real customer service

Date of experience: February 26, 2025
Florida
1 review
0 helpful votes
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Great to deal with
March 7, 2025

Everyone that I deal with over the phone is always very helpful and gets me taken care of

Date of experience: February 25, 2025