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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 2 days

Instant Feedback

8,608 reviews

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North Carolina
1 review
0 helpful votes
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Thorough and friendly
August 26, 2025

Just professional and helpful. Described everything and helpful in selecting the correct items.

Date of experience: August 16, 2025
Georgia
1 review
0 helpful votes
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Kleen-Rite usually has what I need.
August 26, 2025
Updated review

Very reliable delivery time. The product arrives well packed and usually with 3 days.

Date of experience: August 16, 2025

It is tricky to make payments using the wallet credit...
November 20, 2024
Previous review

It is tricky to make payments using the wallet credit card.

Date of experience: November 10, 2024
Wisconsin
1 review
0 helpful votes
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Got it all
August 25, 2025

Love the great prices and the bulk pricing. Very easy to order online. I recommand this site.

Date of experience: August 15, 2025
New Hampshire
1 review
0 helpful votes
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Slow shipping
August 25, 2025

Ordered on Monday, it's now Thursday and order hasn't even shipped. Meaning I won't get anything until next week at the earliest, and my wash bay will remain inoperable losing me money.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
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Nice prices
August 24, 2025

Love the coupon codes you get when ordering! The more that you order the more coupons code that you get. Also they constantly get good sales!

Date of experience: August 14, 2025
Oklahoma
1 review
0 helpful votes
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Shipping
August 24, 2025

Shipping is way too high things they can put in a mailer they box it

Date of experience: August 14, 2025
Kentucky
2 reviews
0 helpful votes
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Keen rite is great to work with
August 24, 2025

Ordering has always been easy to work with and always seem to have everything I need.

Date of experience: August 14, 2025
New York
1 review
0 helpful votes
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Good
August 24, 2025

Good for my business
Helps in keeping proper pressure and good on parts

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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Always been good in the past. Called customer service was promised it will be resolved, still had to select the $97 rate to complete the order.

Kleen-ritecorp attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Patty L. — Kleen-ritecorp Rep
7 months ago

Hi Jason, we sincerely apologize for the inconvenience with the incorrect shipping charge and appreciate your patience. We'll take a closer look at your order, Laurie should be reaching out to you

South Carolina
1 review
0 helpful votes
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Good experience!
August 24, 2025

Easy and economical solution to our welding machine replacement pumps!

Date of experience: August 14, 2025
Pennsylvania
2 reviews
0 helpful votes
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Love KLEENRITE website
August 23, 2025
Updated review

I have placed orders on line before, and found your website to be easy to navigate. This is so much better not having to wait for the business day to get the order in.

Date of experience: August 13, 2025

I find shopping on line at Kleenrite very easy to navigate...
May 22, 2025
Previous review

I find shopping on line at Kleenrite very easy to navigate and convenient.

Date of experience: May 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
August 23, 2025

We always have a good experience buying here. They almost always have the pump parts in stock that we need.

Date of experience: August 13, 2025
Pennsylvania
1 review
0 helpful votes
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Quick
August 23, 2025

Fast service and great selection for the needs of carpet cleaners, pressure washers/car washers.

Date of experience: August 13, 2025
Utah
1 review
0 helpful votes
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Best products always in stock
August 23, 2025
Updated review

Great products and variety. Quick shipping on almost every order Ive placed over the past 3 years.

Date of experience: August 13, 2025

Kleen-rite's shopping experience is so quick and easy
July 5, 2025
Previous review

Kleen-rite's shopping experience is so quick and easy

Date of experience: June 25, 2025
California
1 review
2 helpful votes
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No Drama
August 1, 2025

Knowledgeable CSR, was able to give the product name/description with having the exact product code. Appreciate being able to talk to a real person rather than ordering on line.

Date of experience: July 22, 2025
Patty L. — Kleen-ritecorp Rep
8 months ago

Thank you for your kind review!

Virginia
1 review
0 helpful votes
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I've consistently found K-R to be very competitive on pricing, and as an added bonus, they actually have items in stock and ship quickly. On the occasions I've used will-call, my orders have always been accurate and ready upon arrival. The service from their associates is outstanding—5 STARS PLUS.

Date of experience: July 21, 2025

I always find it easy to find what I want and place...
October 6, 2024
Previous review

I always find it easy to find what I want and place my order

Date of experience: September 26, 2024
Pennsylvania
1 review
1 helpful vote
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Always satisfied with Kleen rite
June 24, 2025

Kleen rite is one of the best companies I've EVER dealt with. Honestly. The emails are helpful that I receive from them about new products, podcasts available and sales. The rewards points are great for getting free shipping and the company is always improving it seems. I breathed a sigh of relief when Kleen rite started offering parts for older PDQ machines.

Date of experience: June 14, 2025
Ohio
1 review
3 helpful votes
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I have been a customer since 1987. I have always had a good experience. They are helpful when I needed advice and suggestions. My orders arrive quickly. I will continue to use their services. Jack

Date of experience: May 29, 2025
Arkansas
1 review
1 helpful vote
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Unreliable prices
May 16, 2025

Bought 2 pumps. Same thing. 1 week apart and price went up 15$. Called and they couldn't explain to me why because pumps was the same and same price.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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Great service
May 9, 2025

Every time I deal with Eric Hawkins everything comes out perfect. Even when I don't know a product numbers he's extremely harmful and my deliveries are always on time.

Date of experience: April 29, 2025
Patty L. — Kleen-ritecorp Rep
8 months ago

Thank you so much for letting us know! I'll pass this along to Eric, too!