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From the business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Has most items and they seem to be of fair pricing, but also have had little to few issues when ordering stuff from Kleen-rite. All in all its a good experience
This is my go to place for parts/accessories. Haven't found a lower price as I have here.
I used the quick order option. For the most part, it works well and I can add the items faster. Sometimes the page as a error code or it didn't register my last item. So when I go to fix it, it keeps giving the Error code which causes me to refresh the page. And it always seems to happen after I typed in 15-20 items. Then they all disappear and I have to reenter everything again.
I always get what l order and l need help l just need to call and someone will always help
Easy to use site, always satisfied with the service.
Being able to order from my phone is super easy and convenient. I'm always on the go so the easier the better!
Kleen-rite always has the parts I need and always had a great price whether I walk in or call customer service in Pennsylvania always friendly and always helpful
Placed three separate calls to KR today asking questions. Service was great and they answered all my questions!
Being a remote location in AK 2-day mail is often 7 day mail but still weeks faster in some cases. It is useful to have the option to rush parts from the order form if needed as an emergancy.
Shipping is out of hand need to do something about shipping costs
Never had a situation. Parts i had ordered came on time no problems
Its not my first experience and it wont be the last
Had a problem but they gladly resolved it very quickly A++++++
Need very specific parts and could order freely knowing they'd be right the first time!
They have a really great selection of parts that I need to keep my car wash running.
My experiences with Kleen Rite have been satisfactory. The web site was a little slow but that might be my computer.
Easy to order and arrives quickly and at a good price for my application
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members