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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Canceling rewards after 6 months just makes people mad. Why put in a system that is supposed to generate goodwill and have it piss people off?
The order was put on hold due to address, but the support team was very attentive to solve it.
I was not happy to know you no longer carry National Brand water based air freshener. We purchased the Kleenrite brand. We shall see.
Always well stocked. Huge assortment from numerous vendors including OEM parts.
Some of the shipping prices are ridiculous. Sometimes i need a part in a timely manner and 2 day is shipping becomes a non option because of the price.
Bought a reel and was on backorder. Shipped as soon as they had it. I did not have to keep calling to see when it was available! Great Service.
Previous experience was with former partnership. We are now on our own.
Website is easy to use and it makes ordering products for my customers quick and efficient.
Love the quality of products that we can get at half the cost. Wish there was better shipping cost options but I understand. Thanks for being a great resource for detailers!
Poor service and poor communication. The only benefit to using them is cost.
I had a warranty issue and your reps did mot follow the agreement we made and then tried to make me pay a second time for the parts. I'm glad I documented the conversation or you would have charged me twice for your representative's incompetence.
I've atleast 4 to 5 times to get a catalog and it has never shown up. It would be super helpful in trying to find items a struggle get find online or had limited info on.
I wish the shipping was calculated pre-order
We need to have immediate access to the order details. We lost that feature for some reason. It was working correctly for a while. We had the same issue when the website update happened a while ago.
The experience purchasing from the website was seamless.
I'm not always a fan of shipping costs, but the support staff is very good at explaining things. My towel orders with Joe Garber always have been successful.
Everything is great except for kleen rite astronomical shipping prices
I have been dealing with this company now for just over five years and it's never anything less than satisfying. You guys are doing a great job each and every time. I have also called you several times and every time someone answers they are professional, courteous, and very accommodating. Thank you.
Always a great time getting my orders done quickly. I also like having a good web site to visit.
Keeps telling me my address is not valid not sure why you shipped here many times
Good selection. Checkout limited to Canada, no shipping options or tracking information
No bulk order discounts or customer accounts for stock purchasing. No option to run shipments through brokerage.
KR always has the greatest prices and local store, so ease of pickup!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members